Hyman Brothers Automobiles West Broad
Richmond, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Great Expereince It was time to buy my wife a new car and after searching and test driving a several dealerships we finally found the car that we wanted at the price It was time to buy my wife a new car and after searching and test driving a several dealerships we finally found the car that we wanted at the price we liked. R.C. was great to work with, friendly, informative, and non-pushy. After finding the car we linked it was the easiest car buying experience. More
GREAT DEALER!!!! I will definatly recommend hyman bros to anyone that's looking for a car buying experience GREAT SELECTION, AWESOME SERVICE Great PRICE MARGIN and "KC I will definatly recommend hyman bros to anyone that's looking for a car buying experience GREAT SELECTION, AWESOME SERVICE Great PRICE MARGIN and "KC" is a great salesperson to see and work with !!! More
Great experience Rick Cassidy "RC" was very helpful. We highly recommend him if you are in the market. He helped make the decision easier by helping us find what we Rick Cassidy "RC" was very helpful. We highly recommend him if you are in the market. He helped make the decision easier by helping us find what we were looking for. More
Misrepresentation? I was considering buying long-distance to have the car shipped. I did my due diligence regarding the dealership, checking the reviews as well as compl I was considering buying long-distance to have the car shipped. I did my due diligence regarding the dealership, checking the reviews as well as complaints filed with the Attorney General's Office (all had been resolved to customer's satisfaction) and the Better Business Bureau (complaints about cars being misrepresented). (Be sure to look beyond the reviews posted on their website. They only post the 5-star reviews.) The sales person was nice as could be, full of promises and guarantees. When I saw the CarFax was 7 months old, I was a little leery. I asked for this guarantee in writing: "The car is accurately described on our website and all systems are in working order. If the car delivered is not the car we promised, we will pay for return shipping and refund your money." They would not agree to that guarantee, and so I did not buy the car from them. Yes, they said if I wasn't happy with the car that I could pay to have it returned and receive a refund. My sticking point was that they weren't willing to stand behind all of their verbal promises and the information on their website with a written promise to pay for return shipping if they were being deceitful in any way. In other words, they really had nothing to lose by delivering a less-than-what we-promised automobile. P.S. - After this review was posted, I received a phone call from the sales person verbally offering to pay for return shipping on the car if I wasn't happy with it. Still nothing in writing though. I haven't changed my mind about buying from the dealer. Shying away from written substantiation screams misrepresentation. More
Above and Beyond Working with RC was a pleasure. He went to extra lengths to make sure that we were happy with the vehicle we were purchasing. He quickly arranged fo Working with RC was a pleasure. He went to extra lengths to make sure that we were happy with the vehicle we were purchasing. He quickly arranged for several repairs that would be needed before we bought the car. After the sale, RC offered to deliver the car to a convenience midway point so we didn't have to travel the full 2+hours to the dealership. A great dealership with quality vehicles. Great service with pleasant, helpful and knowledgeable staff. Salesmen that go above and beyond. We would definitely by here again. More
Buying a car sight unseen only from Hyman Brothers. In March, 2016 I bought a 2012 BMW Z4 s35i roadster I saw on the web site for this dealership. They were easy to deal with, and we did the paperwork f In March, 2016 I bought a 2012 BMW Z4 s35i roadster I saw on the web site for this dealership. They were easy to deal with, and we did the paperwork for the sale via email and courier service. The shipping fee was minimal ($300) when compared to $700+ I paid for a BMW Z3 shipment from California last year. The shipping trip from Virginia to my city, Bremerton, WA took 5 days. The car was in excellent condition and is a hoot/pleasure to drive...great car! I want go give kudos to the sales agent I dealt with who goes by "RC" (I don't know what the 'R' stands for, but his email tells me his last name is Cassady). RC was very helpful and responsive, especially when it came to compensation for a damaged cover for the car's navigation display. The cover swivels open and shut to reveal or conceal the display More
Beautiful Jewel - Ford F-150 Lariat I wanted to purchase something that was roomy, comfortable, and something I could carry my two big dogs in - plus some bells and whistles. My thought I wanted to purchase something that was roomy, comfortable, and something I could carry my two big dogs in - plus some bells and whistles. My thoughts are, why settle. Regardless of whatever car you purchase, you're spending a lot of money...get what you want. I searched for a good while at other dealerships, test drove various styles and saw what I wanted at Hyman Bros. The truck is beautiful, has the bells and whistles that I wanted, and low mileage. I just needed to work through the numbers and explore other options, but I kept coming back to Hyman Bros. and that big red truck. Rick Bradley was the salesperson who helped me and was so very friendly, patient and helpful as I did my research. He would check in with me on occasion, but gave me room as I researched elsewhere. I don't like high pressure - turns me off immediately. I wanted to be sure. In the end...I was sure. The truck was the vehicle for me. More
Great staff and a lot of of immaculate cars This was our first experience with Hyman Brothers but everything was seamless and our Grand Cherokee is flawless. They specialize in clean low mileag This was our first experience with Hyman Brothers but everything was seamless and our Grand Cherokee is flawless. They specialize in clean low mileage cars that are basically new. We worked with Antoine and couldn't be happier with the purchase process or the vehicle. The cars are every bit as clean in person as they appear online. I would not hesitate to purchase here again. More
Great Staff Since this was my first big purchase after graduating college I was skeptical as to where to go to by the car that I knew I wanted. I liked my salesma Since this was my first big purchase after graduating college I was skeptical as to where to go to by the car that I knew I wanted. I liked my salesman "KC" and liked the car even more. The vehicle was in great shape minus a few minor nicks in the paint job which they were more than happy to work with me about. The price was fair for the quality of the car and I think I got a resonable deal. I would definitely recommend them to anyone looking to buy a car. More
Seamless transaction for 2012 BMW coupe This is the second car we've bought from these guys in 2 years. Last time Monty Baker helped us and so this time we interacted with him directly. Mont This is the second car we've bought from these guys in 2 years. Last time Monty Baker helped us and so this time we interacted with him directly. Monty is a pleasure to deal with - he is proactive in his communications, respectful of my time. He was able to do a lot of pre-work and speak to the Finance guy in advance since I told him I had only 90 mins to complete the transaction. These guys take good care of the cars. Monty was also super helpful since he volunteered to drive this car to my trusted mechanic so I could decide whether or not to buy it. I would buy a car from these guys again. Jay More