Hyman Brothers Automobiles West Broad
Richmond, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Professional, Knowledgeable, Fast Rick Bradley was very knowledgeable and direct. He was patient and provided us with the assistance we needed to overcome some hesitancy to purchase a Rick Bradley was very knowledgeable and direct. He was patient and provided us with the assistance we needed to overcome some hesitancy to purchase a used car. What I particularly liked was how fast th closing process was. Rick and finance with (Mr. John Sensibaugh) really moved things along unlike our experience with other dealerships. Hopefully, I will be as satisfied with the car as we were with Rick and John. More
Professional salesman. Clean cars, low mileage. Very clean cars with low mileage. Professional salesman, Mike Dalkiewicz. Slight problem couple of days after purchase. Took car to local dealer. Very clean cars with low mileage. Professional salesman, Mike Dalkiewicz. Slight problem couple of days after purchase. Took car to local dealer. Problem was diagnosed. Additionally, the local dealership noted there was a recall on the vehicle. Hyman was contacted and they agreed to work with the dealership to correct the problems at no expense to us. Was very pleased with the swift response by Hyman. I would recommend them to others looking for a used, clean vehicle. More
Would make the trip to Hyman again to purchase another car. Looking for another Smart fortwo to replace the one I wrecked at the end of Oct. Researched using Google search engine and found 4 at Hyman Bros. rea Looking for another Smart fortwo to replace the one I wrecked at the end of Oct. Researched using Google search engine and found 4 at Hyman Bros. read up on the two that I liked and decided to make the call to them. I was pleased to be connected with Mr. Rick Bradley. Talked to him a couple times getting more info on the two cars and after discussing my financial situation we worked out a time that I could come up and make my purchase. while at the dealership I was treated with courtesy and respect. After finishing with Mr. Bradley and moving over to finance with Mr. John Sensibaugh again was treated with respect. didn't take long to finish up the paper work and I was on my way back home to Sunbury NC (115 miles) The only down side I have found in dealerships is that the salesperson never stops being a salesperson, if they would take time and listen to what we , as potential buyers, have to say about the reasoning behind our possible purchase it may make things a little less overwhelming at times. Thanks to the whole Hyman Bros. Team Jon Moore More
"First Timer" First time purchasing a luxury used vehicle. Phillip (salesman) was informative for a slightly new salesman. He was quick to help my husband and I wi First time purchasing a luxury used vehicle. Phillip (salesman) was informative for a slightly new salesman. He was quick to help my husband and I with the 2 vehicles we were trying to decide between ( or more so waiting patiently on me to make up my mind). Whatever questions He could not answer He found someone who could. Enjoyed my experience with him. More
Another Great Car buying experience!! Dave This is the third car we have purchased from Hyman Brothers over the last 6 years and again we are very pleased with the purchase. The car selec Dave This is the third car we have purchased from Hyman Brothers over the last 6 years and again we are very pleased with the purchase. The car selection is second to none for a late model used car, as close to new that you will find anywhere and save thousands of dollars compared to new. Everyone we worked with was very helpful and friendly, which made our car buying experience enjoyable. Once again a GREAT Value!!. More
Great service honors all commitments and has awsome products We baught a 2013 Jeep Grand Cherokee Overland loaded with low miles in May of this year. During our test drive we noticed a break shudder during heavy We baught a 2013 Jeep Grand Cherokee Overland loaded with low miles in May of this year. During our test drive we noticed a break shudder during heavy breaking. The dealership noted the problem and promised to repair at a later date. We got busy with life and let the problem go for a few months. We then went to a trip to the mountains and the breaking vibration was really bad. Took the jeep to Newport New location and they found the rotors were warped. Just when we were afraid of the large repair bill, Ralph from Richmond stepped up and said Hyman Brothers would honor the original sales agreement and cover the repairs. We have liked Hyman Brothers from day one and will continue to refer our friends to them. This is how you get customers for life. Thanks. More
Awesome buying experience!! Got my dream car!!! Found my dream car!! Antoine was exceptional throughout the entire buying process. He was great and spot on with the description of the car - every Found my dream car!! Antoine was exceptional throughout the entire buying process. He was great and spot on with the description of the car - every detail I inquired about was answered promptly and very courteously. Exceptional customer service, picking us up from the airport and treating us very kindly. What a great buying experience, dealership has awesome inventory. More
Blessed Rick Bradley and John Sensibaugh turned car buying into a great experience! I purchased a 2014 Ford F-150, and Rick took me on a test drive and was ve Rick Bradley and John Sensibaugh turned car buying into a great experience! I purchased a 2014 Ford F-150, and Rick took me on a test drive and was very knowledgable about all the features. John worked very hard for me, and found me a great bank that gave me the right price per month. Two great guys, I will definitely being going back to them in the future. More
No Pressure Experience! Phillip was very helpful throughout the process. Got to the dealership before lunch. There were three vehicles that we were interested in and they p Phillip was very helpful throughout the process. Got to the dealership before lunch. There were three vehicles that we were interested in and they pulled all of them out at once for us to look at and compare. While looking at all three, narrowed it down to two. Drove one of them that morning. Left to look at other options. Came back and drove the other one. Ended up really liking it and closing the deal by 6:00 that evening. John in financing was great and we got what we wanted with a great rate. We did not feel any pressure during the process and Phillip hung in there with us all day. Cant say enough good about them. More
Phenomenal, Gracious, Expert Service I am profoundly grateful and appreciative of the expert, caring advice and guidance that I received at Hyman Brothers Automobiles West Broad. I am bl I am profoundly grateful and appreciative of the expert, caring advice and guidance that I received at Hyman Brothers Automobiles West Broad. I am blown away by the elegance and sincere professionalism of everyone I encountered at Hyman Brothers. R.C., Rick, contacted me immediately after I submitted inquiries. He walked me through the entire process with professional expertise and a great deal of innate charm. I never thought that I would describe my experience car shopping as charming, but R.C. and Hyman Brothers are exactly that. I live a simple, honest life, and now I have a car that will reliably get me to work and back. They also have the most gorgeous luxury vehicles I have ever seen, the equivalent of an art gallery. Car hunting has been a bit of an arduous process, but finding Hyman Brothers Automobiles West Broad made it all worthwhile. I can't imagine why anyone would ever look for a car anywhere else. More