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Hyman Bros. Subaru

Midlothian, VA

4.7
71 Reviews

11960 Midlothian Turnpike

Midlothian, VA

23113

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Showing 71 reviews

November 07, 2024

I had a very good leasing experience. I found a vehicle online that I liked and inquired about. The team at Hyman Brothers was responsive, helpful, and pleasant throughout the process. Th More

by RoNag
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Day
November 05, 2024

Honest and excellent service that is timely with appropriate recommendations for service. The service advisor helps in deciding which services should be done first. More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Pelliccio
October 02, 2024

Had an appointment it was on time they got me in and out without any problem also provided me with coupons for the service that I had done very and wash my car very professional people More

by bigblue2179
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cashier
October 01, 2024

Nick and the team at Hyman were super! The service department went above and beyond in taking care of an out-of-warranty issue. Thanks! More

by buyerinva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
September 25, 2024

The staff at Hyman Brothers Subaru provided exceptional customer service. They patiently answered all my questions, repeatedly, and made sure I had all the information needed to choose the car that would b More

by cathyprati
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alec, Andy, and Oliver
September 23, 2024

Last time I ever visit this dealership. Service dept is not where you have trust to bring your vehicle. Can't imagine ever buying a vehicle here and expecting good service. More

by Stan M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
name
September 03, 2024

We were past the warranty and my wife's radio and navigation had failed - numerous issues. Rick provided me the Subaru Customer Care number. The service manager contacted Subaru directly, after I w More

by snowwaterskier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Pelliccio
September 03, 2024

I took my car to Hyman Bros. Subaru to get a flat tire fixed. They quickly took the car to their shop and fixed the flat. The tire was off the car when I took it to Hyman Bros More

by mgarland99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Lutton, Robert Gagliano
August 22, 2024

Professional, courteous and always helpful. They have always taken time to not only keep me updated during service but help to pair my cell phone when it unpairs itself and other items I bring More

by amisar1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All 3 main employees that work in the service bay. I don’t remember their names.
August 21, 2024

Jarred, our sales rep, was great. We didn’t feel pressured to purchase a vehicle and he was able to answer all the questions we had when comparing the various models. More

by michelemiller8989
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jarred, finance rep(Mike?)
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