Hyman Bros. Infiniti of Richmond

A Great Experience We bought our 2004 Ford F150 Lariat Crew Cab truck from Hyman Bros. Midlothian on Saturday, November 9, 2013, and had a great experience. My wife w We bought our 2004 Ford F150 Lariat Crew Cab truck from Hyman Bros. Midlothian on Saturday, November 9, 2013, and had a great experience. My wife wanted us to trade in the family van I was driving for a four-door truck. She knew I had always wanted a truck, but I wasn’t in a hurry to get one. She found the perfect truck for me on the Hyman Bros. Midlothian website. She called the number and was teamed up with Salesman Vernon. He was very knowledgeable and answered her many questions. My wife was ready to see the truck immediately, but my work schedule didn’t leave any time to make the trip to Midlothian from Yorktown. A few weeks went by and we figured the truck was gone, when we received a call from Vernon. He just wanted to check in with us and let us know the truck was still there! Due to my work schedule, Vernon even offered to bring the truck to Hyman Bros. of Newport News for us to look at it. I was finally able to take off early on a Saturday and we drove the van to Midlothian. The truck was just what we were looking for. We explained a few things about the truck that needed fixed and, of course, we wanted a good price for our trade in. Vernon was very helpful with the whole process. We came to an agreement that I think everyone felt good about. Hyman Bros. really worked with us and we drove home in our “new” truck. We had an appointment to bring it back for the service department to work on it. We were given a very nice loaner to use while the truck was in the shop. The service department was just as great to work with as the sales department at Hyman Bros. Midlothian. We can honestly say it was one of the best car buying experiences we’ve ever had. We highly recommend Vernon and the sales department as well as the service department for those looking for a top of the line used car. Sincerely, Russell Weber Yorktown, VA More

I just purchased a 2010 Saab from this dealership. I must say that Frank Barlow was very helpful in every way with my purchase. He explained in detail every aspect of my purchase and operation of the vehicl say that Frank Barlow was very helpful in every way with my purchase. He explained in detail every aspect of my purchase and operation of the vehicle. The employees of Hyman Bros. go out of their way to make your to make your purchase a pleasant experience. Keep up the great work. More

They had the right car and it tested well because Joe Murphy prepared it well. Joe dealt with us fairly and with knowledge of the car. Although the negotiated price was not "great" it was acceptable. Murphy prepared it well. Joe dealt with us fairly and with knowledge of the car. Although the negotiated price was not "great" it was acceptable. Some of the promises such as future "detailing" were vague and not documented. Overall quite a good experience. More

I visited Hyman bros on 03/08/14 to test drive and I visited Hyman bros on 03/08/14 to test drive and inspect a 2010 CTS. I had made contact on Friday the 7th via the internet with questions and I visited Hyman bros on 03/08/14 to test drive and inspect a 2010 CTS. I had made contact on Friday the 7th via the internet with questions and concerns regarding the vehicle and received a response back quickly from Joe Taylor with answers to my questions. One of my concerns was being the vehicle originally was titled in NY, I worried about the under carriage and rust with NY winters. Joe re-assured me the car was okay and had the car on a lift and ready for a visual inspection at the 10 am appt. After the inspection came the test drive, and then ultimately the purchase. Throughout the purchase process, Joe was courteous, respectable, and very knowledgeable of the vehicle and it's components. He communicated very well each step of the process we went thru made sure I understood each and was comfortable with my decisions and answered any additional questions I might of had. The whole process was painless, enjoyable and the wait time was minimal between filling out the paper work, getting thru the financing and driving my dream car off the lot and to its new home!. More

Joe was great!! Thanks Joe for everything. He was so polite and sweet to both of us and helped us out a lot! He is knowledgeable of the cars on the lot and was wonderful to work with. Thanks Joe!! polite and sweet to both of us and helped us out a lot! He is knowledgeable of the cars on the lot and was wonderful to work with. Thanks Joe!! More

My family and I have been going to Joe for all our cars for the past decade. It's always been a great experience, and his hard work has been invaluable to us. for the past decade. It's always been a great experience, and his hard work has been invaluable to us. More

We purchased a 2010 Jeep Wrangler from Daniyal on 02/24/2014 at you Midlothian dealership. Having purchased numerous vehicles over the years, I found this experience to be very pleasant and stress fr 02/24/2014 at you Midlothian dealership. Having purchased numerous vehicles over the years, I found this experience to be very pleasant and stress free. Daniyal was most professional and helpful. He got us into the vehicle and on our way home in about 1/2 hour. The most amazing part of the process was the fact that all negotiation, including the tradi-in offer, was done on line. Once my wife and I arrived, all we basically had to do is sign a minimum amout of paperwork and present the finance department with a check to cover the difference between the price of the Jeep and the allowance for our trade. This is the way to puchase a car! Thank you again Daniyal! More

This is the 2nd vehicle I have purchased from Hyman Bros. They have the highest quality and best selection of used vehicles in town and their staff makes sure it is the most pleasant car buying experience yo They have the highest quality and best selection of used vehicles in town and their staff makes sure it is the most pleasant car buying experience you will ever have from your initial visit to the day of the purchase. More

I came in and purchased a 2009 honda fit on dec.23, 2013 . When walking in, we felt at ease when Clay Merrifield with his excellent customer service and down to earth personality approached us and did not . When walking in, we felt at ease when Clay Merrifield with his excellent customer service and down to earth personality approached us and did not make us feel like the average pushy sales man we have encountered in the past with other companys.. Clay knew all the anwsers to our questions and is a true asset to the company at Hyman Brothers. This needs to be STRONGLY looked at to whom it concearns. I felt comfortable and relaxed so i could take my time , and pick out the car that i wanted, and it has been doing EXCELLENT since i purchased it from you all. Thank You for having such a wonderful person such as Clay Merrifield to get the job done with his EXCELLENT personal skills. , i would highly reccomend this location to anyone that looking to buy a car. Heidi C. Khataybeh (804) 342-4020 More

Overall experience was very commendable to the sales staff and finance who got me in and out in a short amount of time with the vehicle that i had been looking for for quite some time. Salesman also off staff and finance who got me in and out in a short amount of time with the vehicle that i had been looking for for quite some time. Salesman also offered to follow-up on any issues or questions that I may have after the sale. More