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Hyannis Honda
Hyannis, MA
2,003 Reviews
Hyannis Honda is a company about pride, passion, achievement, respect, responsibility, family, discipline and courage. Hyannis Honda believes that its strength, continued success and future growth depend on building trusting relationships with its employees, MA Honda customers and industry partners.There is always more to a dealership than the vehicles it carries, and we couldn’t agree more. We want to provide you with more than just inventory and an experience that will make you want to come back to us for future sales and service. We have numerous lease programs and financing options for your vehicle of choice. Our employees are always ready to help you find the information you need or to take you out on a test drive in your soon-to-be new or used Honda vehicle. If you’re looking to trade in or sell a vehicle, we can help you with that too. Our auto appraisers are trained to give you the best value possible for your vehicle as they always stay current of evaluation trends and data.If it’s vehicle service you need, our service representatives can get you back on the road with minimum hassle. Schedule your appointment online for complete convenience.We always welcome questions and concerns from all of our customers, and we encourage you to contact us when it’s convenient by using the method that’s most convenient for you, whether it’s through social media networks like Twitter or Facebook or by phone, email or the numerous contact forms on our website.Hyannis Honda is conveniently located in Hyannis, Massachusetts. Call us at (508)778-7878 to learn more, to set up a test drive or to get directions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,003 reviews
September 16, 2014
New car purchase Dan did a great job. He looked after our every question and need. He offered as much information and detail as we wanted and made sure we were comfort Dan did a great job. He looked after our every question and need. He offered as much information and detail as we wanted and made sure we were comfortable. Jay Goodwin should be included with our praise of Dan. It was his kind invitation that brought us to Dan. Love the product and people. Rick and Judy Cunniff More
by 1234honda
Employees Worked With
Dan DeDoming
September 15, 2014
Happy with Hyannis. Honda! Patrick was informative, pleasant and helpful while I was looking. All my questions concerning leasing we're answered to my satisfaction. I have use Patrick was informative, pleasant and helpful while I was looking. All my questions concerning leasing we're answered to my satisfaction. I have used Hyannis Honda for many years and always been satisfied with how I've been treated. I purchased my previous Honda from this facility and had it serviced for the past fourteen years at this facility. I trust the people I've dealt with and I didn't consider looking for a new car anywhere else. More
by Cag1936
Employees Worked With
Patrick Yezukevicz
September 11, 2014
Hyannis Honda Best place for a lease on or off the Cape. Mark was the best. He is professional , friendly, informative, courteous. Mark is your agent if you want th Best place for a lease on or off the Cape. Mark was the best. He is professional , friendly, informative, courteous. Mark is your agent if you want the best deal and the best experience for your lease of purchase. After 40 years of buying cars, this is the best of the best. More
by Peter Callagy
Employees Worked With
Mark Arnold
September 09, 2014
Just bought my used '08 Fit. Caleb was an excellent salesperson: friendly and informative, but without the high pressure attitude so prevalent in auto sales. The fact that he seem Caleb was an excellent salesperson: friendly and informative, but without the high pressure attitude so prevalent in auto sales. The fact that he seems such a nice young man helped, too. We came in looking at a used CR-V (had just been sold), but were somewhat ambivalent about the MPG. Caleb showed us the '08 Fit and it "fit" us perfectly. What a salesman! And we are very happy with the final choice. Give that kid a raise! We'll be back for regular service and expect it to be as good as our buying experience. Thank you, Hyannis Honda and Caleb! Don Taylor and Carol Steele More
by dstaylor
Employees Worked With
Caleb Weglarz, Service (for sticker only)
September 02, 2014
Excellent, friendly service Thank you Love the car the experience was wonderful. Everyone helpful and friendly. Would buy a car again from this dealer Thank you Pat and Grace(the dog) PS G Love the car the experience was wonderful. Everyone helpful and friendly. Would buy a car again from this dealer Thank you Pat and Grace(the dog) PS Grace loves the car More
by pomara
Employees Worked With
Hassan Ghadban, Jasen O'Neil
September 01, 2014
Hyannis Honda Mark was great he didn't pressure me and helped me get into a great vehicle.He price matched everything so I could get the best deal and was very help Mark was great he didn't pressure me and helped me get into a great vehicle.He price matched everything so I could get the best deal and was very helpful and friendly.My experience was great at Hyannis Honda. More
by Amiya
Employees Worked With
Mark Arnold
August 31, 2014
Ask for Mike Ryan I travel a lot for business, so I have the opportunity to test drive many rental cars. Honda Accord is the best all around for comfort, mileage, truc I travel a lot for business, so I have the opportunity to test drive many rental cars. Honda Accord is the best all around for comfort, mileage, truck space, and a solid ride that that hugs the road and handles speed nicely. I started my search online and was introduced to Mike Ryan at Hyannis Honda. He made the purchase process so simple and stress free. He was very knowledgeable about the car. This was my 4th accord and showed me features I never discovered in my last accord. We interacted mostly though email (at my request) as I'm general traveling on business. He listened to what my needs were and created a package that was tailored to my lifestyle driving expectations. I love my new 2014 white honda accord sport. More
by Tjennex
Employees Worked With
Mike Ryan
August 31, 2014
Awesome sales team I leased a new 2014 Honda Civic and I love the car so much! My sales guys Scott and Sean were incredible. Very friendly and they were very information I leased a new 2014 Honda Civic and I love the car so much! My sales guys Scott and Sean were incredible. Very friendly and they were very informational about everything. More
by merissa93
Employees Worked With
Sean Rausch, Scott
August 30, 2014
Lease 2014 CRV We started out to replce a 1999 SUV with the purchase of a CRV as we already owned a 2012 CRV purchased at Hyannis Honda. We were met by Sean Rausch. We started out to replce a 1999 SUV with the purchase of a CRV as we already owned a 2012 CRV purchased at Hyannis Honda. We were met by Sean Rausch. Sean was well prepared and able to discuss the various options that were available to meet our needs. After we reviewed the purchase options he went thru the lease options and we ended up leasing. Sean is well informed on the vehicle information and explained in detail the functions of the many options. In fact better than we had exterienced with or 2012 purchase. Sean has lots of enthusiam and was effecient but not over powering. He made the visti to the dealer an esay exterience. Sean worked with the management team to meet our cost goals. This convinced us the lease option filled our needs vs purchase at this time. Good job Sean a pleasure working with you. More
by FRLMHL
Employees Worked With
Sean Rausch
August 27, 2014
Service Provided While Under Waranty I've purchased 3 cars and leased a vehicle from Hyannis Honda in the past 6 years. My sales experience is top notch. Dennis Granite is an outstandin I've purchased 3 cars and leased a vehicle from Hyannis Honda in the past 6 years. My sales experience is top notch. Dennis Granite is an outstanding salesman and that's why I continued to do business with Hyannis Honda. However, I've had 2 service experiences since April of this year. The first was to repair tire valves on the brand new (less than 2 weeks old) leased Civic. This was a poor experience to say the least. The wait time was well over 3 hours. Not a friendly face to be found in the service department that day. Next, my most recent experience was replacing a part for the transmission. I made it under the 60,000 mile waranty and still have to say that I am very disappointed having such an issue with a 3 year old Honda CRV. Figuring out the problem and setting up the service date (after waiting over 1 week for a back ordered part) - was not the type of customer service I expected. I was called by the wrong name 2 or 3 times (I think they could get that right considering my purchase history), one person tried to set up the service on the wrong car after the second visit, and really seemed to have no idea what I was getting the service for. I would think that with just a little review of my history in the service computer, I could have been addressed by my proper name and had more confidence that my service was being scheduled correctly. I asked one service person if I could get a rental car, through my insurance even, since this was a warranty issue. His response was, "If you pay for it." I didn't appreciate the short response and would have just appreciated a better customer service experience. By the end of the ordeal, I was dealing with a service advisor name Laura. She was lovely and personable which helped to ease my dissapointment with the overall experience. It's too bad that I couldn't have been treated as well from the beginning or as I am when I'm purchasing a vehicle by the other individuals in the service department I encountered. I felt as if my service issues were a burden. And I'm not happy to begin with to have such a major repair done on a vehichle with about 50,000 miles. Unless my waranty is being honored, I will never take a vehicle to Hyannis Honda service department which means I won't do any future vehichle purchases, trades or leases either. More
by law2014
Employees Worked With
Dennis Granite, Laura
