Hyannis Honda

Premium Service I was so pleased with the level of service and attention to detail in terms of the type of car I needed which was delivered in a timely manner. I was so pleased with the level of service and attention to detail in terms of the type of car I needed which was delivered in a timely manner. More

Excellent customer service I recently purchased a 2016 Honda Pilot and I love it. My sales person, Mark Arnold, was fantastic. I really felt he helped me get a great deal and I recently purchased a 2016 Honda Pilot and I love it. My sales person, Mark Arnold, was fantastic. I really felt he helped me get a great deal and was very helpful throughout the process and after when I had questions. I highly recommend Hyannis Honda, and ask for Mark! More

Honest & straight forward This is my third car I've bought or leased from Hyannis Honda since 1999 - my family has bought from Hyannis Honda since 1988. Obviously, we have alwa This is my third car I've bought or leased from Hyannis Honda since 1999 - my family has bought from Hyannis Honda since 1988. Obviously, we have always been satisfied with the experience and outcome. My last two cars I negotiated with Salesman Jake Roberts and Finance Manager Conrad Zirpolo - both are very professional, answer my (extensive) questions and leave me walking away comfortable and secure in knowing I got the best deal possible. More

Bought a new car while waiting for an oil change on an old. While waiting for an oil change, I wandered into the dealership to check out the new HRV's that I read about. Sandy, the receptionist asked me if I w While waiting for an oil change, I wandered into the dealership to check out the new HRV's that I read about. Sandy, the receptionist asked me if I wanted a salesman to which I said, "no,thank you, just looking." But she told me there was a HRV on the lot and handed me a brochure. After about 5 minutes she paiged Jake Roberts who came over to see if he could help me. Again, I was just looking. Jake talked to me about the new HRV, never pressuring me into anything, just talked. I appreciated his knowledge and his manner. I then took the car for a test drive and I loved the car. The size is perfect! I was hooked, now just had to convince my wife that this is what we needed. Short story, she loved the car as well and Jake answered all her questions. She is a small women and had some concerns regarding being able to see well out of the window. We bought the car a few days ago, again, Jake was informative and there was no pressure. The dealings with the Business Manager to come up with a price I could afford was good as well. We feel the price is fair. Overall, it was a wonderful experience. More

Hyannis Honda and Jake Roberts - the perfect combination! From the minute I walked through the doors of Hyannis Honda and had the pleasure of working with Jake Roberts, I knew I had gone to the right place! From the minute I walked through the doors of Hyannis Honda and had the pleasure of working with Jake Roberts, I knew I had gone to the right place! Jake had been recommended to me and I can see why. He was so friendly, polite and respectful. Buying a car is stressful, but Jake made this such a positive and happy experience! He really listened to what I wanted in car features and then helped me narrow it down to two models. He then let me test drive each model and let me decide - with no pressure - what was best for my driving needs. Jake also educated me on what leasing is and helped me completely explore that option. I had an excellent Honda experience working with Jake and I couldn't recommend him more!! As of today, and thanks to Jake, I am now driving around in my new CRV with a huge grin on my face! More

Glad I went with Hyannis Honda This is a great dealership. I worked with Scott Beless and Tracy, both of whom represented the dealership with integrity and intelligence, and an unb This is a great dealership. I worked with Scott Beless and Tracy, both of whom represented the dealership with integrity and intelligence, and an unbeatable level of personal service. Everything about the transaction went smoothly, and when my husband and I threw in a last minute curve ball pulling in the timing of delivery, the staff responded with true professionalism...the service department staff, too. Thanks guys!!! More

Purchase of used CRV This was my first used car purchase in 35 years. I was pleased to find a very low mileage vehicle without allot of technology bells and whistles.Sales This was my first used car purchase in 35 years. I was pleased to find a very low mileage vehicle without allot of technology bells and whistles.Salesperson Patrick Yezukevicz was wonderful throughout the process. He was professional, patient and straight forward in all dealings. As I love the "art of the deal" I am not the easiest person to do business with while buying a vehicle. Nothing phased Pat...he maintained a great sense of humor and continually focused on "pleasing the customer". As I have been a customer of Hyannis Honda for over 20 years feeling valued by them was important to me. Pat maintained that relationship in spite of others within the dealership actions to oversell high profit warranty agreements and accessories. By delivery day we were best buddies. He left me laughing and very happy with my new used car! Great doing business with you Patrick! I More

Car problem while on vacation While on vacation, our car experienced a problem with tire pressure. I stopped by this dealership early Monday morning on 8/17. Laura, the Warranty Ad While on vacation, our car experienced a problem with tire pressure. I stopped by this dealership early Monday morning on 8/17. Laura, the Warranty Administrator, understood my problem and said that they could look at it in about an hour since they were pretty well booked that morning. In less than an hour my car was taken in, the problem diagnosed AND solved. We get that kind of service from our local Honda dealer, but wasn't sure what would happen in another area. My feeling is that Honda wants to keep its customers and attract new ones. With that kind of attention, they are succeeding. Many thanks. Ernest Lehman New Fairfield, CT More

Great car-buying experience Brad Paulson was our salesperson. He was very friendly, knowledgeable about the car during the test drive and did not pressure us during the negotiat Brad Paulson was our salesperson. He was very friendly, knowledgeable about the car during the test drive and did not pressure us during the negotiations. He introduced us to our first leased car and we were very pleased with the rate. The manager was very friendly as well and offered us a deal we could not refuse. I will definitely be back to Hyannis Honda for my next purchase! More

Buying a new CRV I hate car shopping generally. This was my first positive car buying experience. My husband and I were greeted by Jake Roberts when we arrived and eve I hate car shopping generally. This was my first positive car buying experience. My husband and I were greeted by Jake Roberts when we arrived and everything went smoothly from then on. Jake was informative, low-key, and helpful. I was particularly impressed by Jake addressing me about the purchase instead of my husband. This may sound trivial but I found that to be very respectful - first time that has ever happened. Kudos to Jake for that. I will be recommending Hyannis Honda (and particularly Jake Roberts) to friends and family. More