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Hyannis Honda
Hyannis, MA
2,004 Reviews
Hyannis Honda is a company about pride, passion, achievement, respect, responsibility, family, discipline and courage. Hyannis Honda believes that its strength, continued success and future growth depend on building trusting relationships with its employees, MA Honda customers and industry partners.There is always more to a dealership than the vehicles it carries, and we couldn’t agree more. We want to provide you with more than just inventory and an experience that will make you want to come back to us for future sales and service. We have numerous lease programs and financing options for your vehicle of choice. Our employees are always ready to help you find the information you need or to take you out on a test drive in your soon-to-be new or used Honda vehicle. If you’re looking to trade in or sell a vehicle, we can help you with that too. Our auto appraisers are trained to give you the best value possible for your vehicle as they always stay current of evaluation trends and data.If it’s vehicle service you need, our service representatives can get you back on the road with minimum hassle. Schedule your appointment online for complete convenience.We always welcome questions and concerns from all of our customers, and we encourage you to contact us when it’s convenient by using the method that’s most convenient for you, whether it’s through social media networks like Twitter or Facebook or by phone, email or the numerous contact forms on our website.Hyannis Honda is conveniently located in Hyannis, Massachusetts. Call us at (508)778-7878 to learn more, to set up a test drive or to get directions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,005 reviews
December 04, 2015
Buying my car at Hysnnis Honda I had a great experience buying my car from Hyannis Honda, my sales person was Jake Honda. He was very helpful with my trade in car and the purchase I had a great experience buying my car from Hyannis Honda, my sales person was Jake Honda. He was very helpful with my trade in car and the purchase of a new car. He answered all my questions, also other information that I did not know. Very comfortable show room and everybody is very friendly. More
by Lynda Yalmokas
Employees Worked With
Jake Roberts
November 27, 2015
Truth? An unknown concept. At first I believed that it would be a pleasant car buying experience. We were shown available used CRVs, educated on their features and discussed ava At first I believed that it would be a pleasant car buying experience. We were shown available used CRVs, educated on their features and discussed availability. We negotiated the pricing on a car but had to think it over. The second visit, on the following Saturday it all went downhill. We had to drive to Orleans because the car we were interested in had been moved down there. We dealt with a different salesperson who refused to honor the quote that was presented the previous week, telling us that the first salesman wasn't there that day and the sales manager that we had worked with was not there either (lie #1, we saw him in the office later). We left the dealership in Orleans on search of other CRVs off cape. An hour later the salesman called and told us that he would sell the car to us for the price that we had wanted in the first place. We drove back on cape --two hours wasted. We were told the car was certified (lie #2). After we finished all of the paperwork, had given a deposit and began discussing a pick up time, we were told that it had not 'actually' been certified yet. It still had to be inspected and the necessary repairs made. Had I known this I never would have given a deposit. I questioned whether everything would be fixed properly since they already had a sale on it. I even pointed out that the car fax showed that the car had electrical issues twice within the last six months. I was assured it would be properly addressed (lie #3). When we sat down with the finance manager, we were presented with loan information. When I asked why we were not offered the advertised promotional rate (.09/1.9%) he stated that it was not available (lie #4) because my daughters student loans would not qualify her for it even tough she had a 727 FICO score. Low and behold, after I challenged him, he came back and said that he could get the lower rate. We did not end up getting this rate because we wanted a longer term than what was available. At this point I had to be doing my own research on my smartphone because I was not believing anything he was telling me. Setting a pick up time, I figured that it would be all smooth sailing from here on in--wrong! The largest problems were yet to come..... When we arrived to pick up the car, I walked around it to inspect it. When I got to the front, I noticed a very large dent. I pointed it out to the salesman, Steve Chase, and he instantly said that it was there when I looked at the car initially (lie #5). He quickly backed down and we had to get the sales manager involved. After a week in the body shop and two separate trips to Hyannis (they did provide a rental car) the car was fixed. Ten days later, on the first very cold night of the year, the car would not start. AAA jumped it. I called to have the issued addressed and talked to a very rude and defensive General Sales Manager, Jasen O'Neil. He told me to bring the car into service (trip #3 to the dealership in 3 weeks since buying the car). At this point it seems like it is the remote start is draining the battery. The service manager has been the first person who I feel is treating me fairly. He has scheduled a new remote start to be installed. More
by capecodjim
Employees Worked With
Steve Chase
November 22, 2015
MY experience I've purchased 3 vehicles in the past 12 years from Hyannis Honda. My daughter ( who just graduated from nursing school ) and I went to Hyannis Honda I've purchased 3 vehicles in the past 12 years from Hyannis Honda. My daughter ( who just graduated from nursing school ) and I went to Hyannis Honda to purchase a vehicle for her. We were approached by a "Senior Sales Person" ( Been there for many years ) I explained I was a loyal customer and my daughter who was gainfully employed and was wondering if they could give her some sort of a deal on a vehicle. He told us this wasn't possible. After a few minutes I realized he wasn't going to help her. We left and went to Hyannis Toyota and within 4 hours my daughter left with a car. Since this experience I have purchased another vehicle off Cape. I have been contacted by Hyannis Honda to see if they can get my business back. I will see when I go to the dealership later this week. More
by reolod
Employees Worked With
Do not want to name him
November 14, 2015
Hyannis Honda was excellent, very professional, very friendl We had a very good expierience at Hyannis Honda. Our sales rep, Mark Perry,was great,he understood everything we where looking for, and helped us alon We had a very good expierience at Hyannis Honda. Our sales rep, Mark Perry,was great,he understood everything we where looking for, and helped us along the way. Very professional and very friendly. More
by MC
Employees Worked With
Mark Perry
November 07, 2015
No pressure, friendly & professional staff The most pleasant car-buying experience ever. Dennis was very helpful & professional, a pleasure to work with. He worked with us to get the deal done The most pleasant car-buying experience ever. Dennis was very helpful & professional, a pleasure to work with. He worked with us to get the deal done in a timely & no pressure atmosphere. More
by SarahB
Employees Worked With
Dennis Granit, Mark ....., Tara
November 05, 2015
Great experience We had a wonderful buying experience with Mark Perry. He was very personable, and helped us get the car that fit our needs. Our family has owned Honda We had a wonderful buying experience with Mark Perry. He was very personable, and helped us get the car that fit our needs. Our family has owned Honda's for years but this was our first and we are thrilled! More
by Kmj
Employees Worked With
Mark Perry
November 03, 2015
smooth sailing! Got my new car in 2 days all done by phone! Tony Snyder was great! I could not have asked for a better experience. Thank you! Got my new car in 2 days all done by phone! Tony Snyder was great! I could not have asked for a better experience. Thank you! More
by charlene55
Employees Worked With
Tony Snyder , Sean Rausch
October 30, 2015
Peter Stout made our buying experience great! Peter Stout made our used car buying experience easy. Without any undue pressure he professionally guided us through the process of selecting, test d Peter Stout made our used car buying experience easy. Without any undue pressure he professionally guided us through the process of selecting, test driving, negotiating a fair price, and delivering a vehicle. We would not hesitate returning to this dealership for our future vehicle needs. More
by Mike MB 450GL
Employees Worked With
Tara Braddock
October 29, 2015
Very accommodating I live on Nantucket and they worked with me to make this happen quickly so I could bring the car back on the boat with me the same day. I live on Nantucket and they worked with me to make this happen quickly so I could bring the car back on the boat with me the same day. More
by Darlene
Employees Worked With
Dan C
October 26, 2015
Made taking on a new car so easy Dennis Granit at Hyannis Honda was so wonderful to deal with so professional and knowledgable that he made our transition to a new car making us feel Dennis Granit at Hyannis Honda was so wonderful to deal with so professional and knowledgable that he made our transition to a new car making us feel so comfortable in doing so---which so many dealerships do not---I cannot say enough about Dennis and the whole team in Hyannis Thanks Michael Ciaglo John Foley More
by John Foley
Employees Worked With
Denis Granit
