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Huston Chrysler Dodge Jeep RAM - Service Center

Avon Park, FL

4.6
692 Reviews

692 Reviews of Huston Chrysler Dodge Jeep RAM - Service Center

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June 17, 2023

Since Hustons took over from Wells it has gone downhill. Took 2 days to change a battery. I think that is unacceptable. This is our 3rd Ram truck in 6 years. So happy before we had to deal with Hustons. I More

by bjtucker46
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marc Piety, Ariana Patterson
Jun 21, 2023 -

Huston Chrysler Dodge Jeep RAM responded

Your experience with us does not reflect our standards of customer service. Your time is valuable to us and we strive to provide fast and competent service. Please contact us at your earliest convenience so we can discuss this further. Sincerely, The Huston Chrysler Dodge Jeep RAM Team

June 17, 2023

Quickly corrected the problem. Crank shaft sensor and connector replaced. Ariana Patterson got the issue looked at and fixed in just a few days. More

by 5332frey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariana Patterson
Jun 22, 2023 -

Huston Chrysler Dodge Jeep RAM responded

Thank you for leaving us this great review! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, The Huston Chrysler Dodge Jeep RAM Team

June 17, 2023

We love the fast way they were able to get us back in our car. More

by ggcs296
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2023 -

Huston Chrysler Dodge Jeep RAM responded

Thank you for taking the time to submit this amazing feedback. Our team takes pride in their fast, friendly, and efficient customer service and will be happy to hear that you left Huston Chrysler Dodge Jeep RAM satisfied. We are very appreciative of your 5-star review and for trusting us with your car needs! Sincerely, The Huston Chrysler Dodge Jeep RAM Team

June 17, 2023

Quick and easy oil change. Great communication between Arriana and myself on vehicle status while I wait. More

by ckmedicalmgmt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ariana Patterson
Jun 22, 2023 -

Huston Chrysler Dodge Jeep RAM responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, The Huston Chrysler Dodge Jeep RAM Team

June 15, 2023

Arturo Chavez is excellent ! very proper ,polite , professional , he worked and resolve my problem with the manufacturer. turn out a very nice experience. Thank You. More

by virgini137
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2023 -

Huston Chrysler Dodge Jeep RAM responded

Hi and thank you for your kind words. We are very happy to hear that Arturo was so attentive during your visit to our dealership and that he gave you some insight into your issue! You learn something new every day! Thank you again and we look forward to working with you again in the future! Sincerely, The Huston Chrysler Dodge Jeep RAM Team

June 15, 2023

The people I worked with were great. Huston in general however dropped the ball with a part I'd been waiting on since January. Turns out it was sitting in Orlando. I could have had my t More

by mike.mcmillian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Except for the courtesy van driver who was quite nice, I only worked with Ariana and she was awesome., Ariana Patterson
Jun 20, 2023 -

Huston Chrysler Dodge Jeep RAM responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The Huston Chrysler Dodge Jeep RAM Team

June 14, 2023

Artero is a great service advisor. Always helpful and knowledgeable and offers great advice. The dealership is a great place to take your vehicle. Excellent customer service. More

by drcole777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Piety
Jun 16, 2023 -

Huston Chrysler Dodge Jeep RAM responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Huston Chrysler Dodge Jeep RAM Team

June 14, 2023

The visit was punctual and professional. The staff members of the service department and the parts department were very helpful and knowledgeable. 10/10 would highly recommend. More

by csnel10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Piety, Shaunah Wheeler, Ariana Patterson
Jun 16, 2023 -

Huston Chrysler Dodge Jeep RAM responded

We cannot thank you enough for your wonderful review of Huston Chrysler Dodge Jeep RAM and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Huston Chrysler Dodge Jeep RAM Team

June 14, 2023

Everyone was very nice at the dealership and took good care of us purchasing our Jeep Wrangler More

by ultraclassic_12
Service Time
Recommend Dealer
Yes
Employees Worked With
Joe Cilione
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allen Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wayne Weathersby, Shaunah Wheeler
Jun 20, 2023 -

Huston Chrysler Dodge Jeep RAM responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, The Huston Chrysler Dodge Jeep RAM Team

June 14, 2023

ariana patterson is the best employee we have had the pleasure of meeting and taking care of our needs and she is also very very nice More

by jscarp116
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Chavez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Piety, Shaunah Wheeler, Ariana Patterson
Jun 20, 2023 -

Huston Chrysler Dodge Jeep RAM responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Huston Chrysler Dodge Jeep RAM Team

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