Huston Chrysler Dodge Jeep RAM - Service Center

Ariana always keeps me informed of the issues with my vehicle she's very knowledgeable and does everything in their power to keep the schedule completion date vehicle she's very knowledgeable and does everything in their power to keep the schedule completion date More

The only thing I was disappointed in was after spending over $3000.00 I didn’t even get the complimentary car wash! over $3000.00 I didn’t even get the complimentary car wash! More

Shauna has been completely disrespectful to me a 100% disabled veteran. She kicked me me out of the dealership after I had brought my 2015 ram bighorn in for repair of the airline suspension for the 2n disabled veteran. She kicked me me out of the dealership after I had brought my 2015 ram bighorn in for repair of the airline suspension for the 2nd time because repairs were not done the 1st time. She chased me out to the parking lot and chewed me out for more than 30 minutes and tore up the reports that the technician delivered as we were standing there. And continued her rant. She told me to take it to Wauchula or anywhere but Huston. I was suffering from compression sciatica which is exceedingly painful. It was very painful to drive the pickup due to the rock solid ride of the suspension. Finally after an unsuccessful repair attempt at Wauchula Alan Jay dodge ram dealership I purchased a 2004 Nissan to drive. Finally one of the employees of Huston and I met in a store and I was informed that I could return to Huston for repair work understand that I have a lifetime warranty for all repairs on my pickup. I paid 5000.00 dollars for the warranty at the time of purchase. Upon entering the service department Shauna immediately told me that there was to be no discussion of our previous encounter several months prior. She also denied having torn up the technicians report because that would be illegal. As long as I only answer her yes or no she has suddenly become polite. Pitiful. Mr Wells was a real gentleman! More

Good customer service. Nice waiting area. On this last visit I was quoted a price and at the time of payment the bill was higher, but upon request it was immediately reduce Nice waiting area. On this last visit I was quoted a price and at the time of payment the bill was higher, but upon request it was immediately reduced to match the quote. I'm a satisfied customer. More

Very accommodating, kept me informed on vehicle status, comfortable waiting area. My vehicle was clean on interior and exterior. comfortable waiting area. My vehicle was clean on interior and exterior. More

Great people to do business with always clean and vacuum my car.All the staff are very helpful my car.All the staff are very helpful More

I went to have a tire replaced due to running over a screw. Arturo treated me like a special customer and handled my repair quickly screw. Arturo treated me like a special customer and handled my repair quickly More

VERY FRIENDLY AND ACCOMODATING. MADE ARRANGEMENTS US TO GET BACK HOME AND THEN PICK US UP ONCE TRUCK WAS DONE. MADE ARRANGEMENTS US TO GET BACK HOME AND THEN PICK US UP ONCE TRUCK WAS DONE. More

I am from out of State and Shaunah was mor than helpful to help me out to help me out More

Very efficient and explanation was through. Pleasant experience. Will return if any problems and will recommend others to Houston. Pleasant experience. Will return if any problems and will recommend others to Houston. More