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Huston Chrysler Dodge Jeep RAM - Service Center

Avon Park, FL

4.6
696 Reviews
Call Service Center (863) 453-6644

696 Reviews of Huston Chrysler Dodge Jeep RAM - Service Center

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October 07, 2023

Courteous, timely. Analyzed and fixed problem. Service manager very helpful in trying to work with me and my schedule. More

by SHELAELLIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariana Patterson
Report | Print
Oct 11, 2023 -

Huston Chrysler Dodge Jeep RAM responded

Shela, thank you for taking the time to write this wonderful review about our service department. We are extremely pleased that our team was able to locate and fix the problem in an efficient and professional manner. Thank you for your loyalty to us here at Huston Chrysler Dodge Jeep RAM and we look forward to your continued business! Sincerely, The Huston Chrysler Dodge Jeep RAM Team

October 05, 2023

Promised truck in 5 hours took 2 days because of a stuck bolt they put in last year . Really a big inconvenience for my work cost me an extra 1 1/2 days now have to work the weekend … not happy More

by sledgehammer42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ariana Patterson
Report | Print
Oct 06, 2023 -

Huston Chrysler Dodge Jeep RAM responded

Your experience with us does not reflect our standards of customer service. Your time is valuable to us and we strive to provide fast and competent service. Please contact us at your earliest convenience so we can discuss this further. Sincerely, The Huston Chrysler Dodge Jeep RAM Team

October 05, 2023

It is always a pleasure doing business with your dealership . You took care of the problem right awsy. More

by Sandygillett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 10, 2023 -

Huston Chrysler Dodge Jeep RAM responded

Hi Sandy, and thank you! We can't tell you how much we appreciate your customer loyalty! Sincerely, The Huston Chrysler Dodge Jeep RAM Team

October 05, 2023

I follow Shaunah wherever she is; she’s knowledgeable, explains what work will be done and takes time with customers . I hope the management knows what an asset she is to the company/dealership. More

by Mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaunah Wheeler
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Oct 10, 2023 -

Huston Chrysler Dodge Jeep RAM responded

Thank you so much, Mary, for taking the time to share your feedback with us! We will share your comments with Shaunah and we look forward to working with you again down the road. Sincerely, The Huston Chrysler Dodge Jeep RAM Team

October 05, 2023

Attentive, knowledgeable staff. Huston is the dealership for me. Kind hearted people with a friendly smile at the door. More

by KIMMYWOFF88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 10, 2023 -

Huston Chrysler Dodge Jeep RAM responded

Your review brightened our day, Kimmy! Thank you for sharing your positive experience, and we'd love to have you back at our dealership. Sincerely, The Huston Chrysler Dodge Jeep RAM Team

October 04, 2023

The Service Department does their best to resolve any issues that You might be experiencing More

by hornetvjkj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Piety, Shaunah Wheeler, Ariana Patterson
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Oct 06, 2023 -

Huston Chrysler Dodge Jeep RAM responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Huston Chrysler Dodge Jeep RAM Team

October 04, 2023

Ariana really cares about her customers. She tries very hard to meet all their needs. I always want her to write service for my car More

by RALDAVIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariana Patterson
Report | Print
Oct 09, 2023 -

Huston Chrysler Dodge Jeep RAM responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Huston Chrysler Dodge Jeep RAM Team

October 02, 2023

Service was excellent from the kind and courteous staff. Lounge accommodations were comfortable. Good job. More

by jimstokesberry
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaunah Wheeler, Ariana Patterson
Report | Print
Oct 05, 2023 -

Huston Chrysler Dodge Jeep RAM responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Huston Chrysler Dodge Jeep RAM Team

October 02, 2023

Was told I needed new front and rear breakpads, rotors and calipers. Got a 2nd opinion and only needed pads. $3000 vs. $200. Now that's a no brainer. Other issues too long to discuss. More

by bfblack1022
Recommend Dealer
No
Employees Worked With
Arturo Chavez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Boggess
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Oct 04, 2023 -

Huston Chrysler Dodge Jeep RAM responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The Huston Chrysler Dodge Jeep RAM Team

Oct 04, 2023 -

Huston Chrysler Dodge Jeep RAM responded

it was a pleasure speaking with you today. Thank you for your feedback and updates regarding your concerns. Per our conversation, let me know when you are back in town. I will be happy to get involved with and assist with your concerns. Safe travels! Look forward to speaking with you soon!

October 02, 2023

Excellent customer service and knowledgeable staff and keeping up to date on my vehicle repairs. More

by juanpaniagua22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 05, 2023 -

Huston Chrysler Dodge Jeep RAM responded

Juan, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Huston Chrysler Dodge Jeep RAM! If there is anything else we can do for you, please feel free to give us a call. Sincerely, The Huston Chrysler Dodge Jeep RAM Team

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