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Huston Chrysler Dodge Jeep RAM - Service Center

Avon Park, FL

4.6
691 Reviews

691 Reviews of Huston Chrysler Dodge Jeep RAM - Service Center

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December 03, 2024

Great customer service, Answered my questions and answered my phone calls without much delay. Thank you. More

by kenemuth8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madeline Familette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2024 -

Huston Chrysler Dodge Jeep RAM responded

Thank you for your kind words! We appreciate your positive feedback about the customer service at Huston Chrysler Dodge Jeep RAM. We're glad to hear that your questions were answered promptly and that you felt taken care of. We look forward to assisting you again in the future! Sincerely, The Huston Chrysler Dodge Jeep RAM Team

December 03, 2024

Although Maddy’s communication was professional, I was very disappointed with the loaner service. I was informed that I needed to return the loaner with the same amount of gas it had when it was provided More

by mylucybelle08
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Madeline Familette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2024 -

Huston Chrysler Dodge Jeep RAM responded

Good afternoon this is the service manager Walter I was not made aware of this issue of our loaner not having any fuel in the vehicle and would like to get you a discount or take care of your next oil change

Dec 06, 2024 -

mylucybelle08 responded

Please feel free to call me on my cell to discuss. [REDACTED]. If I am unable to answer, please leave a message and I will return your call. Please know that I asked Maddie prior to picking my vehicle up if anything could be done about the gas situation and was told that she had to ask. I thought surely the dealership has had this happen at some time and has a standard procedure in place for these types of cases. When I arrived and I asked if there was a solution regarding this matter, I was informed that her (Maddie) manager said there was nothing that could be done. At that point, I was honestly surprised. My family and I have always owned Ford vehicles and believed it was a lack of customer service on the brand of the dealership. I appreciate your reply and I look forward to hearing from you soon. Respectfully, dg

December 02, 2024

I was treated with respect without any high pressure salesmanship. It was a pleasure to work with Mike Pool and this is the fourth vehicle I have purchased through him. All paperwork, registration, fi More

by RDILLING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Grossman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Cilione
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Pool
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arturo Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2024 -

Huston Chrysler Dodge Jeep RAM responded

Thank you for your wonderful review! We're thrilled to hear that you had such a positive experience with Mike Pool at Huston Chrysler Dodge Jeep RAM. It's great to know that all aspects of your vehicle purchase, from paperwork to financing, went smoothly. We appreciate your continued trust in us for your vehicle needs, and we look forward to assisting you again in the future. Enjoy your new vehicle! Sincerely, The Huston Chrysler Dodge Jeep RAM Team

November 29, 2024

Great friendly service good job on fixing my vans problem great job keeping me formed on the progress More

by lougon1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2024 -

Huston Chrysler Dodge Jeep RAM responded

Thank you for your wonderful review! We're thrilled to hear that you received great, friendly service and that we could effectively address your van's issue. Keeping you informed throughout the process is a priority for us at Huston Chrysler Dodge Jeep RAM. We appreciate your feedback and hope to see you again soon! Sincerely, The Huston Chrysler Dodge Jeep RAM Team

November 28, 2024

Great service,helpful,nice waiting room. .will recommend it to my friends.thank you so much. More

by kd641
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2024 -

Huston Chrysler Dodge Jeep RAM responded

Thank you for your wonderful review! We appreciate your kind words about the great service and our waiting room at Huston Chrysler Dodge Jeep RAM. It's fantastic to hear that you’ll be recommending us to your friends. We look forward to welcoming you back on your next visit! Sincerely, The Huston Chrysler Dodge Jeep RAM Team

November 27, 2024

Great service and friendly staff. . accomaditions for waiting very nice and comfortable. I give Hudson a 5 star rating. More

by jimluo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Madeline Familette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2024 -

Huston Chrysler Dodge Jeep RAM responded

Thank you so much for your wonderful review! We appreciate your kind words about the great service and friendly staff at Huston Chrysler Dodge Jeep RAM. We're glad you found our accommodations comfortable during your wait. We look forward to serving you again in the future! Sincerely, The Huston Chrysler Dodge Jeep RAM Team

November 27, 2024

Prompt. Knowledgeable, Professional. Will consider go back when needed.Excellent facilities.very accommodating. I am grateful for this service in our area More

by fabionoice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Madeline Familette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2024 -

Huston Chrysler Dodge Jeep RAM responded

Thank you for your wonderful review! We appreciate your kind words about our knowledgeable and professional team at Huston Chrysler Dodge Jeep RAM. We're glad to hear that you found our facilities excellent and accommodating. Your gratitude for our service in the area means a lot to us. We look forward to welcoming you back when you need us again! Sincerely, The Huston Chrysler Dodge Jeep RAM Team

November 27, 2024

You need to be more resonible on your labor cost. Not affordable for a senior. More

by Richard Rounds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2024 -

Huston Chrysler Dodge Jeep RAM responded

Thank you for your feedback. We understand the concern regarding labor costs, especially for our senior customers. At Huston Chrysler Dodge Jeep RAM, we aim to provide value and quality service. We appreciate your input and encourage you to reach out to us directly so we can discuss any specific concerns you may have. Your satisfaction is important to us. Sincerely, The Huston Chrysler Dodge Jeep RAM Team

November 25, 2024

Prompt, courteous kept me informed on progress, offered me options on service for my vehicle. More

by oldbrass33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madeline Familette
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2024 -

Huston Chrysler Dodge Jeep RAM responded

Thank you for your review! I'm glad to hear that you appreciated our prompt and courteous service at Huston Chrysler Dodge Jeep RAM. Your feedback regarding the options we offered is truly valued. If you have any further questions or need assistance, please feel free to reach out. We look forward to serving you again! Sincerely, The Huston Chrysler Dodge Jeep RAM Team

November 25, 2024

Great people, Madeline is professional and prompt as are the Tech Pros; clearly understaffed however. It’s hard to get an appt, and it seems hand to mouth at times and slow others; so I assume this is a More

by RossDElia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Chavez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Madeline Familette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I’m not good with this I hope Walter is the tech he’s pretty smart
Nov 26, 2024 -

Huston Chrysler Dodge Jeep RAM responded

Thank you for your feedback! We appreciate your kind words about Madeline and the Tech Pros at Huston Chrysler Dodge Jeep RAM. We understand your concerns regarding appointment availability and the challenges of being understaffed. Your suggestion about hybridizing roles is insightful and will be considered as we continually strive to improve our services. If you have further feedback or need assistance, please feel free to reach out to us directly. We look forward to serving you again! Sincerely, The Huston Chrysler Dodge Jeep RAM Team