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Huston Chrysler Dodge Jeep RAM - Service Center

Avon Park, FL

4.6
696 Reviews
Call Service Center (863) 453-6644

696 Reviews of Huston Chrysler Dodge Jeep RAM - Service Center

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February 23, 2024

I have an issue with the pentastar engine that I’ve had fixed twice. Not a Huston issue. I see there is a class action law suit against Chrysler for the Pentastar “tick” that I’ve had to deal with and co More

by rgschwind
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Chavez
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 28, 2024 -

Huston Chrysler Dodge Jeep RAM responded

Thank you for the feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, The Huston Chrysler Dodge Jeep RAM Team

February 20, 2024

Everything was done on time and very well done Service area and show room was neat and clean More

by sfcdcmartin
Recommend Dealer
Yes
Employees Worked With
Madeline Familette, Madeline Familette
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Feb 23, 2024 -

Huston Chrysler Dodge Jeep RAM responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Sincerely, The Huston Chrysler Dodge Jeep RAM Team

February 19, 2024

Service at Huston Chrysler Dodge Jeep Ram was fantastic as always! In particular my service advisor, Maggie was very attentive to my request and followed through with technicians to make sure everything w More

by spre09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madeline Familette
Report | Print
Feb 22, 2024 -

Huston Chrysler Dodge Jeep RAM responded

Thank you for your great review! We're glad that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Huston Chrysler Dodge Jeep RAM Team

February 18, 2024

He explained what was found and what was done to my car. I left with no unanswered questions. More

by wmaquera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 22, 2024 -

Huston Chrysler Dodge Jeep RAM responded

Thank you for taking the time to share your feedback. Each employee is a valued member of the Huston Chrysler Dodge Jeep RAM team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, The Huston Chrysler Dodge Jeep RAM Team

February 18, 2024

Arturo is an articulate, courteous, and professional service advisor. I wish all service advisors were like him. More

by Pawnpower2
Recommend Dealer
Yes
Employees Worked With
Arturo Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arturo Chavez
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Feb 22, 2024 -

Huston Chrysler Dodge Jeep RAM responded

Thank you for the awesome feedback! You're right, Arturo is an excellent service adviser and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. Sincerely, The Huston Chrysler Dodge Jeep RAM Team

Feb 22, 2024 -

Pawnpower2 responded

I would have given Arturo several other great reviews, but somehow your people (not you - the dealership data person, and not Arturo), entered my email address incorrectly and didn't bother to correct it the first time I notified them of the error.

Feb 22, 2024 -

Huston Chrysler Dodge Jeep RAM responded

Thank you for letting us know. One of our representatives informed us of this a few weeks ago when she reached out to you with a courtesy follow up call. We did update your email at that time. If we are missing anything else, please do not hesitate to let us know. We appreciate your feedback and your business. Have a great day!

February 17, 2024

Very courteous treatment. I love the dealership. But I have had enough of your survey. More

by KARAMITISGEORGE
Recommend Dealer
Yes
Employees Worked With
Arturo Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arturo Chavez
Report | Print
Feb 22, 2024 -

Huston Chrysler Dodge Jeep RAM responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, The Huston Chrysler Dodge Jeep RAM Team

February 17, 2024

Had an oil change and tire rotation. It took longer than I had expected, but I didn't mind the wait. Service was good, and the staff super friendly. You run a great service department. ? More

by 4sandy6112
Recommend Dealer
Yes
Employees Worked With
Madeline Familette, Madeline Familette
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Feb 22, 2024 -

Huston Chrysler Dodge Jeep RAM responded

We are glad to hear that your visit was an overall positive one. Please contact us if you would like to further discuss the less satisfying aspects of your experience, so we may continue to grow as a dealership and provide excellent customer service. Sincerely, The Huston Chrysler Dodge Jeep RAM Team

February 16, 2024

The best This is the best customer services, very professional I wouldnt change anything, this is the best customer services,very professional. More

by dsengrealestate
Recommend Dealer
Yes
Employees Worked With
Madeline Familette, Madeline Familette
Report | Print
Feb 22, 2024 -

Huston Chrysler Dodge Jeep RAM responded

We really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. It’s quite an accomplishment to hear that our team here at Huston Chrysler Dodge Jeep RAM provided you with the best dealer experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Sincerely, The Huston Chrysler Dodge Jeep RAM Team

February 15, 2024

It shouldn’t have taken two weeks for a 6 hour job. I realize I am not the only Customer;however, two weeks is too long. More

by Ews1059
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madeline Familette
Report | Print
Feb 20, 2024 -

Huston Chrysler Dodge Jeep RAM responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, The Huston Chrysler Dodge Jeep RAM Team

February 15, 2024

I already did and nothing more to add. Done done done done done done done More

by squirt0560
Recommend Dealer
Yes
Employees Worked With
Arturo Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arturo Chavez
Report | Print
Feb 20, 2024 -

Huston Chrysler Dodge Jeep RAM responded

Thank you for the review. Please come visit us if you need anything else, be it service or sales. Sincerely, The Huston Chrysler Dodge Jeep RAM Team

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