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Huston Chrysler Dodge Jeep RAM - Service Center

Avon Park, FL

4.6
696 Reviews

696 Reviews of Huston Chrysler Dodge Jeep RAM - Service Center

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July 11, 2024

Technician required extra time in an attempt to resolve my Town & Country check engine light. Resolution was a $6000.00 fix. I was charged $375.00 to find this out. Said no thanks and followed a friends a More

by don80
Recommend Dealer
No
Employees Worked With
Arturo Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Boggess
Jul 15, 2024 -

Huston Chrysler Dodge Jeep RAM responded

Thank you for sharing your experience with us. At Huston Chrysler Dodge Jeep RAM, we strive to provide top-notch service. Should you need any further assistance in the future, please don't hesitate to reach out. Thank you for giving us the opportunity to make things right. Sincerely, The Huston Chrysler Dodge Jeep RAM Team

July 09, 2024

Madii was great, I will definitely be back for all of my service and maintenance needs More

by krismoore1689
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Grossman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Cilione
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allen Peacock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Madeline Familette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kirstin Hall, Eric Rice
Jul 11, 2024 -

Huston Chrysler Dodge Jeep RAM responded

Thank you, Madii, for choosing Huston Chrysler Dodge Jeep RAM for your service and maintenance needs! We appreciate your 5-star review and look forward to welcoming you back on your next visit. Your satisfaction is our priority! Sincerely, The Huston Chrysler Dodge Jeep RAM Team

July 03, 2024

We’ve been a long time customer and Arturo has always been there to help us. More

by zaldycdp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Madeline Familette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2024 -

Huston Chrysler Dodge Jeep RAM responded

Thank you for being a loyal customer of Huston Chrysler Dodge Jeep RAM, we truly appreciate it! We're delighted to hear that Arturo was able to assist you. Your kind words mean a lot to us. Looking forward to serving you again! Sincerely, The Huston Chrysler Dodge Jeep RAM Team

June 26, 2024

Excellent service Mattie is a fantastic service manager always keeps me informed all steps of the process More

by LEEA2216
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Madeline Familette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2024 -

Huston Chrysler Dodge Jeep RAM responded

Thank you for your kind words! We are thrilled to hear about your positive experience with Mattie, our dedicated service manager. We appreciate your feedback and look forward to serving you again at Huston Chrysler Dodge Jeep RAM. See you next time! Sincerely, The Huston Chrysler Dodge Jeep RAM Team

June 24, 2024

Vehicle needed repaired. Was done in timely manner. Staff is friendly and they explain everything so I can understand what is going on. More

by dalebrion
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Madeline Familette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2024 -

Huston Chrysler Dodge Jeep RAM responded

Thank you for sharing your positive experience, Dale. We're thrilled to hear that our team at Huston Chrysler Dodge Jeep RAM provided you with friendly service and clear explanations during your vehicle repair. We appreciate your kind words and look forward to assisting you again in the future. Drive safely! Sincerely, The Huston Chrysler Dodge Jeep RAM Team

June 24, 2024

Two owners--father and son--two Pacificas--2019 and 2023--and the dealer can not separate the two. Replacement part for the 2023 was given to another owner when the service department could not contac More

by boblusby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Arturo Chavez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Boggess
Jun 24, 2024 -

Huston Chrysler Dodge Jeep RAM responded

Sorry to hear about the inconvenience and thank you for the feedback. Feel free to give us a call when able and we can make sure your profiles are separated appropriately. Thank you and have a great day!

June 24, 2024

Great fast service! Will continue to come back for future service to my vehicles , thanks! More

by Pedrogomez1997
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Madeline Familette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Boggess
Jun 26, 2024 -

Huston Chrysler Dodge Jeep RAM responded

Thank you for the positive feedback on your service experience at Huston Chrysler Dodge Jeep RAM! We're delighted to hear that you had a great and fast service. Your continued trust means a lot to us, and we look forward to assisting you with your vehicles in the future. Don't hesitate to reach out if you need anything. Drive safely! Sincerely, The Huston Chrysler Dodge Jeep RAM Team

June 24, 2024

I have had Unreasonable charges and unsolved problems that makes me feel not willing to seek service there. More

by Shawnwalker3824
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Arturo Chavez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2024 -

Huston Chrysler Dodge Jeep RAM responded

Thank you for your feedback. We expect transparency from our team and will be contacting you to help resolve your questions / concerns.

June 24, 2024

Everyone was so helpful and understanding and got my Jeep Grand Cherokee back on the road in no time More

by newbouldcarmen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madeline Familette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2024 -

Huston Chrysler Dodge Jeep RAM responded

Thank you so much for the kind words, Carmen! We are thrilled to hear that our team at Huston Chrysler Dodge Jeep RAM was able to assist you promptly with your Jeep Grand Cherokee. We appreciate your review and look forward to serving you again in the future. Drive safely! Sincerely, The Huston Chrysler Dodge Jeep RAM Team

June 21, 2024

Pricey but norm 60 dollars for a filter that you by for 9.00 dollars, for the world we live in. More

by Jim.currey1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Arturo Chavez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Madeline Familette
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2024 -

Huston Chrysler Dodge Jeep RAM responded

Thank you for the feedback. We do understand and make all efforts to remain heavily competitive with our market and like any other business we have to make adjustments based on the market. We also participate in many programs from our manufacturer to help ensure we can share other offers and incentives with our clients as much as able to help with the expenses for maintenance and repairs. We are always happy to share / review current offers with you when in for service. Thanks again for your feedback. Have a great day!

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