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Huston Chrysler Dodge Jeep RAM

Avon Park, FL

4.7
868 Reviews
Welcome to Huston Chrysler Dodge Jeep Ram, an Avon Park, Florida family-owned and operated Chrysler, Jeep, Dodge and Ram dealership. We are excited to have purchased the Wells Motor Company and continue with the personalized service that customers from all over Central Florida including Sebring, Avon Park, Lake Wales, Bartow, and Winter Haven have been receiving for years. Huston Chrysler Jeep Dodge Ram is one of Florida’s fastest growing Chrysler, Jeep, Dodge and Ram Truck dealers as well as a top retailer of a wide selection of pre-owned cars, trucks, vans and SUVs in Central Florida. As a family owned and operated dealership, we’re proud of the personalized service that our customers receive. And, you’ll find our owners, Tim and Dave Huston in our dealership.
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1600 US Hwy 27 S

Avon Park, FL

33825

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Showing 868 reviews

September 27, 2023

great service and Ariana is quite knowledgeable in the process. She goes out of her way to ensure that I understand all of the cost association, and has continuously provided expert advice and support. More

by midnightdeath82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariana Patterson
Oct 02, 2023 -

Huston Chrysler Dodge Jeep RAM responded

Thank you so much for giving us the opportunity to earn your business. We will certainly pass the kind words along to Ariana. Please let us know if we can do anything further to help. Sincerely, The Huston Chrysler Dodge Jeep RAM Team

September 27, 2023

The Parts distribution center is on strike keeping us hostage. I’m not happy about that. No parts, no fix, no car. More

by DPLSB1115
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ariana Patterson
Oct 02, 2023 -

Huston Chrysler Dodge Jeep RAM responded

Thank you for sharing your experience with us. We strive to ensure an excellent experience and we want to learn more about what took place. Please contact us at your convenience. Sincerely, The Huston Chrysler Dodge Jeep RAM Team

September 25, 2023

professional, friendly, and accommodating. They got us in quickly, diagnosed our problem and fixed the car! More

by TERRILWELLS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2023 -

Huston Chrysler Dodge Jeep RAM responded

We truly appreciate you taking the time to write about your experience at our service department. We want to provide all of our customers with quick and efficient vehicle maintenance, and we’re thrilled to hear that you feel you had such a wonderful experience with our entire team. We’re happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! Sincerely, The Huston Chrysler Dodge Jeep RAM Team

September 25, 2023

Awesone as usual! ! Never have a complaint as she always goes above and beyond with her service. More

by jonathan.armentrout
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Piety, Shaunah Wheeler, Ariana Patterson
Sep 28, 2023 -

Huston Chrysler Dodge Jeep RAM responded

Jonathan, we’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, The Huston Chrysler Dodge Jeep RAM Team

September 25, 2023

The dealership is clean with friendly associates, willing and capable to help you and they go over and beyond on servicing your needs More

by j_blake19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaunah Wheeler, Ariana Patterson
Sep 28, 2023 -

Huston Chrysler Dodge Jeep RAM responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Sincerely, The Huston Chrysler Dodge Jeep RAM Team

September 25, 2023

Autora was very helpful as were everyone else. They did a good job fixing my old truck More

by ZALISCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Piety, Shaunah Wheeler, Ariana Patterson
Sep 28, 2023 -

Huston Chrysler Dodge Jeep RAM responded

Thank you for your kind words. We feel our service department is what makes Huston Chrysler Dodge Jeep RAM special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. Sincerely, The Huston Chrysler Dodge Jeep RAM Team

September 25, 2023

Friendly associates with courteous help. Appreciated being picked up from work to pick up my vehicle at the completion of its service. More

by sdhagen55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariana Patterson
Sep 28, 2023 -

Huston Chrysler Dodge Jeep RAM responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Huston Chrysler Dodge Jeep RAM Team

September 25, 2023

Ariana always keeps me informed of the issues with my vehicle she's very knowledgeable and does everything in their power to keep the schedule completion date More

by LEEA2216
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariana Patterson
Sep 28, 2023 -

Huston Chrysler Dodge Jeep RAM responded

Thanks for your awesome review! We're very happy to hear that Ariana was of such great help to you. She takes pride in her customer service and always makes sure our customers know everything that is going on! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Huston Chrysler Dodge Jeep RAM Team

September 24, 2023

The only thing I was disappointed in was after spending over $3000.00 I didn’t even get the complimentary car wash! More

by loridamary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2023 -

Huston Chrysler Dodge Jeep RAM responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, The Huston Chrysler Dodge Jeep RAM Team

September 23, 2023

Shauna has been completely disrespectful to me a 100% disabled veteran. She kicked me me out of the dealership after I had brought my 2015 ram bighorn in for repair of the airline suspension for the 2n More

by NO2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Arturo Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Piety, Shaunah Wheeler
Sep 26, 2023 -

Huston Chrysler Dodge Jeep RAM responded

Thank you for your feedback. I am sorry to hear that this was your experience. I noticed that you replied "No" for recommending our dealer. However, I found that we do currently have possession of your vehicle and are working to help repair your suspension issue. Thank you for giving us another opportunity. I will consult with my service manager and Shaunah to see what we may be able to do to expedite this repair for you. it is my understanding that the parts are on backorder, so I won't make any empty promises - I will do all I can to get it moving along as quickly as possible. I was not affiliated with this location at the time of your experience, but I will work with the team and gather information to find out what led to the reposnse that you received. It is our goal to put customers first, and we want to earn a better review from you as well as your long-term business. Thank you for your service and for having given us another opportunity to take care of your suspension issue for you. We will reach out to you with further updates on your part status as soon as we receive them. Have a great day!

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