Huston Chrysler Dodge Jeep RAM

Wasn’t notified when work was completed, stopped on our way passing by the shop. way passing by the shop. More

The only problem I had is that we were informed that the only extra fee was the dealer fee at $899. After we drove 1.5 hours one way, we learned that the "certification fee" was another $995, which was a to only extra fee was the dealer fee at $899. After we drove 1.5 hours one way, we learned that the "certification fee" was another $995, which was a total surprise. Through previous email, texts and calls, this was never told to me. Had we not driven so far, we likely would have walked out at that point. Apparently the "certified" sticker had been removed by the manager to show the car at another dealership, and was not put back on, leading the salesman to be unaware that it was certified and required the extra almost $1k fee. In addition, the salesman seemed to have to defer all questions about what was included in the fee to his manager, as he said it was something "new". Everything else about the process was wonderful, the managers were super nice, and we tried to be understanding. However the extra charge should really have been disclosed when I first asked about fees. I even requested for them to consider even a partial credit of the fee (or the price of the truck), but that was shot down. Less than a week into having the truck, the electronic braking system is showing as needing service. Will bring it in for local service. More

Huston was very professional and timely when addressing my recalls... They were very courteous, and I was at the dealership only a total of maybe 30 minutes which was awesome..... my recalls... They were very courteous, and I was at the dealership only a total of maybe 30 minutes which was awesome..... More

Excellent service and Arturo is the best ! !! Will go back there often and always !!! Good !! !! Will go back there often and always !!! Good !! More

I appreciate the quick response to my call about needing service on my Jeep Cherokee. service on my Jeep Cherokee. More

Every one was polite friendly and prompt. It was a very pleasant experience and I have a lot of confidence in them It was a very pleasant experience and I have a lot of confidence in them More

They do good work! Just a little two long to due a oil change took them 1hour and 30 minutes Just a little two long to due a oil change took them 1hour and 30 minutes More

The lady that checked me in is so nice and when it was time for my bill she explained everything they did and what needed to be done in language I could understand. My car is a 2008 300 and I do t want to time for my bill she explained everything they did and what needed to be done in language I could understand. My car is a 2008 300 and I do t want to give it up. More

Excellent service. Arturo let me know if i needed some services i had not been aware of. The services i had come for were accomplished as well as the unexpected ones Arturo let me know if i needed some services i had not been aware of. The services i had come for were accomplished as well as the unexpected ones. I also appreciated the courtesy car availability. More

Took a bit long. Why make an appointment? But the staff was mostly friendly. The new girls was very friendly. The other one didn't even say hello. Just my two cen Why make an appointment? But the staff was mostly friendly. The new girls was very friendly. The other one didn't even say hello. Just my two cents. More