Husker Auto Group
Lincoln, NE
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We enjoyed working with Chas and Chad when we bought our GMC Canyon. They were thorough and friendly, and answered all of our questions. We would highly recommend them. GMC Canyon. They were thorough and friendly, and answered all of our questions. We would highly recommend them. More
Royce and James at the dealership made the buying process smooth and straight forward. Had no intentions of buying a vehicle but these guys made it almost too easy to get everything done from paperwork to t smooth and straight forward. Had no intentions of buying a vehicle but these guys made it almost too easy to get everything done from paperwork to trade ins. Highly recommend these two and wish every interaction with a customer facing representative would be so pleasant. More
I worked with Royce in pre owned sales and he was fantastic! Very nice and knowledgeable and made the whole experience easy. I also worked with Chad, the finance manager and he too was very kind and fantastic! Very nice and knowledgeable and made the whole experience easy. I also worked with Chad, the finance manager and he too was very kind and knowledgeable and really worked with us to make sure I was keeping my payments in the price range I needed! 10/10 would recommend go thru husker auto group More
Overall good experience for a limited truck market. Julian was easy to work with. Lorenz in the finance office was also very easy to work with and super professional. Julian was easy to work with. Lorenz in the finance office was also very easy to work with and super professional. More
Overall good experience, salesman was quick to get me a price and get the sale in motion. Had to have the car shipped to me and the dealershiip took care of this however it took 2 weeks to have it delivere price and get the sale in motion. Had to have the car shipped to me and the dealershiip took care of this however it took 2 weeks to have it delivered 900 miles was unnerving. More
I have worked with James Columbi multiple times and this was my first time working with Kevin Mitchell. I would go there 100x again to buy a car! I have now bought 4 cars from James and would follow him a was my first time working with Kevin Mitchell. I would go there 100x again to buy a car! I have now bought 4 cars from James and would follow him anywhere. He is an ethical person who understands that your family needs to be respectful to your resources and needs something safe to drive! They made the process simple and straightforward, they advised me on what extended warranty to get. Easy 5 stars for me. More
These guys are absolute jerks. Yeah I understand you are busy, who isn’t? I didn’t ask for a miracle, just that you’d take my car to get looked at for a critical error message I wa Yeah I understand you are busy, who isn’t? I didn’t ask for a miracle, just that you’d take my car to get looked at for a critical error message I was receiving. No need to roll your eyes or say angry things or huff and puff at me. I just wanted help. So freaking rude! More
100% do not recommend. I bought a 2017 Chevy Malibu from this dealership and started having problems two days after purchase!! I chose not to take the vehicle to the compan I bought a 2017 Chevy Malibu from this dealership and started having problems two days after purchase!! I chose not to take the vehicle to the company's mechanic because they told me it would cost 170$ if my warranty did not cover it, that makes no sense at all!! I ended up taking the vehicle to my local mechanic and they discovered two issues with the car. 1. Bad shocks. My warranty did not cover this because it was a wear-and-tear item so now I am out 400$ to start with. 2. The rear steering knuckle needed to be replaced. The finance person told me that I purchased the platinum warranty and when I went up to Husker Auto a second time my file said platinum. When I talked to the warranty company they told me I only had bronze coverage and the steering knuckle would not be covered and now I am out $1000!!! I talked to the manager to see if he could correct these two mistakes and he said to bring the car in and he will try to reduce the price. This is very unacceptable!! I am stuck with a car with multiple problems and a warranty that will not cover the damage. If I knew this would be the case I would be better off with my old car!! I do not recommend this dealership to anyone due to the fact that they sold me a faulty car and would not do anything at all to make things right. More
BUYERS BEWARE! ! My daughter had a good experience with her sales person, Tre - test drive, Car Fax was presented to her and they held the car for 24 hours. Then wh ! My daughter had a good experience with her sales person, Tre - test drive, Car Fax was presented to her and they held the car for 24 hours. Then when we sat down to sign the paperwork the customer service quickly went downhill. Tre's integrity totally disappeared. He had written into the contract an extended warranty and included gap insurance, without discussing this with my daughter as an OPTION. When I confronted him about this, he said that the finance department required it and it was mandatory, or else she would have to put an extra $2000.00 more towards the down payment or I would have to co-sign. Yet she was already approved for the loan through their finance department. I then asked Tre how much the extended warranty package was and he refused to answer my question, and just told us what her monthly payment would be. I asked to speak to his sales manager, who just provided printouts of two extended warranty options, still no total price was given to us. I told him that was total garbage, then they finally called in Brandon who is the finance manager. I explained that all we were interested in, was Gap insurance but definitely we did NOT want any extended warranty packages, as we felt confident in the vehicle that was being purchased, and we did not want to pay interest on an extended warranty that was going to be rolled into my daughter's loan. We had NO interest in an extended warranty period! Brandon took us to another building and had us wait in the waiting room while he prepared a new purchase contract. When we went into Brandon's office and reviewed the contract, the only extra cost was the Gap insurance which we had agreed to. The extended warranty had been deleted and I found out that the cost for an extended warranty package would have been an extra $2550.00 dollars!!! Brandon went through the contract & explained in detail what she was signing for on each page. She received a decent interest rate and her monthly payment is $50.00 less/month without the extended warranty. She loves her "new" vehicle and is grateful that I fought long & hard for her best interest at hand. I definitely would NOT refer anyone to Tre, as he did NOT exhibit any integrity or honesty and was down right lying to us, in regards to the finance department requiring that my daughter accept the extended warranty package or put more money down or have me co-sign. BUYERS BEWARE! More