Husker Auto Group

6 Days Wasted I will never set for in this place again, I wish I could rate it zero stars. I wouldn't recommend them to my worst enemy. They used me as a number I will never set for in this place again, I wish I could rate it zero stars. I wouldn't recommend them to my worst enemy. They used me as a number to fill some sales quota they must have. Applied for financing on Friday, told i was approved and to come in Saturday to test drive some cars. Found a car, told me I got approved to lease, filled out all the paperwork. They provided me with vin number, I bought insurance, they took my starting payment. Due to my cosigner being out of state, they said they would overnight get the paperwork on Monday and as long as they got them back Wednesday I could pick the car up Wednesday evening. My cosigner never received paperwork, I called my sales guy Paul, who now was oblivious to why the paperwork never got sent. He told me to stop in Thursday. I stop in they all acted like imbeciles; the fiance manager told me nothing was ever approved, I needed to find a car I liked and we could go from there, isn't that what I did on Saturday? So another man came and helped as at this point I was pissed. The found me another car, I asked is my credit going to be ran again, his reply, "no" we already did that. Know I have credit karma so any time my credit is affected I'm notified via email. They ran 4 hard credit inquiries, when I brought this to their attention, they played like they didn't know what I was talking about. So I showed them as they swore they were soft inquiries, yet I had proof they weren't. So I requested they stop this whole process, something seemed fishy. Never in all my car buying experience have I signed paperwork for a car before I was even aprroved, only after the deal was final and legit with the bank. This was complete sketchiness on their part. So when I demanded for my money back, they offered to refund to my card, then a check. I stood my ground and demanded cash. Not once did I get an apology after this point. Worse dealership ever and I've seen some bad ones before. Steer Clear of Husker Chevy in Lincoln. (There was one guy there that was sincere about this whole situation, wish I caught his name, he was from DC, he was the best part of this horrible experience) More

read what u sign on warranty Generally the expierience of buying my car was good ti excellent until the warranty. I was told i was geting the platinum warranty and was slipped on Generally the expierience of buying my car was good ti excellent until the warranty. I was told i was geting the platinum warranty and was slipped on the paperwork the silver plan, which is Drastically different. Was told would civer bumper to bumper, paint chips, any part that goes out within 60,000 miles. Then when the paperwork was made upthe financier slipped me the silver plan which ONLY covers parts that r scheduled to go out after 100,000 mi. Which is as long as the the length of the silver pmans warraty + the miles that were already n the car. READ WHAT U SIGN, WHAT IS SAID WASNT WHAT WAS ON THE PAPER CONTRACT. They slipped me a lower warranty after telling me i was getting the high tier of warranty. My fault for not paying attention i guess, but i took robert at his word when i shouldve READ and PAID ATTENTION to what the paper actually said. Other than the warranty LIE buying my car was a pleasure.... More

service has their head up their xxx i bought a 2006 ford f250 6.0 power stroke diesel v8 4x4 from kevin mitchell. Ok I had it a month and had to put 1800 dollars into it power steering g i bought a 2006 ford f250 6.0 power stroke diesel v8 4x4 from kevin mitchell. Ok I had it a month and had to put 1800 dollars into it power steering gear box. i drove it a week the gear box broked and leaked again needing replacement along with the front and rear diff seals. this dealership is xxxxing stupid. The used sales are awesome top notch good people but the service department mainly bud he was rude an xxxxxxx he pissed me off. doesn't deserve to even look at my truck let alone service it. i went in there for a check engine light that was on and they couldn't figure it out. the mechanics here don't know their xxx from a hole in the ground. More

Service Center Scam Watch out for the Service Center Scam. I took my daughters care there with an acceleration issue. They told me it had a $950 break issue that had to Watch out for the Service Center Scam. I took my daughters care there with an acceleration issue. They told me it had a $950 break issue that had to be fixed before they could diagnose the acceleration problem. The breaks worked fine as my 16 year old daughter drove the car there to have it looked at. I am not saying it didn't possibly have some kind of break issue but no so catastrophic that it was not driveable. I didn't want to put $950 into the car, just find out there was something else with the acceleration (such as catalytic converter) that would not be financially a good idea to fix based on the value of the vehicle. I told them to put it back together and I would take it somewhere else to be looked at. When I went to pick it up, it was completely undriveable with no breaks at all. I then get a call from the service person that a technician in the service department wanted to buy my daughters car for $500. I don't know if the offer was from the person that worked on my daughters car but I found that to be very distasteful business practice. I really came across to me as a scam. More

Used truck buying Ok I had previously went to Baxter dodge across the street I need of a used diesel pickup truck with low miles but I was in a pickle with a 46000 doll Ok I had previously went to Baxter dodge across the street I need of a used diesel pickup truck with low miles but I was in a pickle with a 46000 dollar loans that I had to dramatically reduce. I had went into Baxter Dodge needing a diesel truck and they tried to sell me a truck they have got an auction that was A pile of junk so I ended up going to husker auto group to look at a Chevy truck and it didn't meet my specifications however I dealt with Kevin Mitchell and he showed me a Ford truck bed just got him it had all my specifications I wanted including low miles I test drove it and fell in love with it. My car buying experience here at husker was phenomenal the The salesman or professional to me however it was slow but I was in a pickle with my bank and it took a little bit more time to get it all figured out in the long run everything worked out and you gained a client. Awesome job husker awesome job!!!! More

Very well organized. Very helpful. Very professional. I was presented with a very difficult situation and wasn't sure if I would be able to make something work at all but from sales through financing ever I was presented with a very difficult situation and wasn't sure if I would be able to make something work at all but from sales through financing everybody did an amazing job of making sure that both sides were happy with the deal. I know that I wouldn't have been able to make this work at any other location. Exceptional staff. More

online hours aren't correct Online says the parts department opens at 7, get a ride to get the parts I need and guess what they open at 8. Great waste of an hour waiting for a sn Online says the parts department opens at 7, get a ride to get the parts I need and guess what they open at 8. Great waste of an hour waiting for a snobby unfriendly staff. I always have problems at this dealership and only come as an absolute last resort. More

Customer with a 2014 Cadillac ATS The staff was unpleasant. The staff ignored me when I walked in (besides the mechanics who were gawking), I had to wait 5 minutes before I was acknowl The staff was unpleasant. The staff ignored me when I walked in (besides the mechanics who were gawking), I had to wait 5 minutes before I was acknowledged, a lady was mid conversation with me and then turned her attention to a mechanic to talk about silliness and then she walked away, the man who gave me the loaner was unkind. Besides one man who was the one to give me back my cadillac, He was very kind and customer service oriented. He was sure that I was happy and let me know of a recall that is on my 2014 Caddy and assured me that I was taken care of. He should get a raise & be honored for being the only one (out of 6 employees) who focused on the customer. Other customers were present and seemed to feel ignored as well. I have purchased 7 cars from dealerships and never once was i responsible to fill up the loaner car's gas tank back the the level it was when it was given to me. $5 of gas made you loose a future client and referrals from a well networked customer. More

Worst Car Buying experience of my life - WILL NEVER RETURN Bait & Switch, high-pressure, lied to, misled - HORRIBLE experience. Would never recommend to any family or friends. From the sales people on the fr Bait & Switch, high-pressure, lied to, misled - HORRIBLE experience. Would never recommend to any family or friends. From the sales people on the front-line all the way to the Director of Financing, this was a horrific experience. More