Husker Auto Group
Lincoln, NE
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Came through as promised I requested regular service and the after 100,000 mile service specified in the owners manual and this was provided without any effort to add on any e I requested regular service and the after 100,000 mile service specified in the owners manual and this was provided without any effort to add on any extras. More
Quickly responsive. Easily done and quick service no hassel and easy going at drop off they called before any work was done and kept me in the loop through the whole proc Easily done and quick service no hassel and easy going at drop off they called before any work was done and kept me in the loop through the whole process. More
Great service They always do a great job. In and out fast. We always take our cars back for routine service with them. Very nice waiting area. They always do a great job. In and out fast. We always take our cars back for routine service with them. Very nice waiting area. More
Thumbs up Lorenz and Alex were great to work with. They were very friendly as well as respectful of my time. I would definitely recommend to others Lorenz and Alex were great to work with. They were very friendly as well as respectful of my time. I would definitely recommend to others More
Never again! If you are a single WOMAN with a child...do NOT purchase a vehicle from Husker Auto....they will totally take advantage of you... My daughter purchas If you are a single WOMAN with a child...do NOT purchase a vehicle from Husker Auto....they will totally take advantage of you... My daughter purchased a van from them February 15, 2018 because she needed a vehicle that her son's wheelchair would fit in...today is March 14, 2018 and the deal is still not done...they have made her come back and sign different paperwork (paperwork that should have been made clear before she ever left with the vehicle)...on that return they raised her interest rate and added another 6 months onto the loan... I, myself, spoke with Riley in the finance dept and he was suppose to email me paperwork to sign about a week and a half ago and she finally called today only to find out the paperwork cannot be emailed...not sure why we had to call to find out this info... She still cannot license her van because Husker has not send the paperwork to the courthouse yet.... Several times they have said they will return our calls but nobody ever does... The employees that work for Husker Auto are pushy and make you feel guilty for not taking advantage of things like extended warranties.... Not impressed and will NEVER purchase a vehicle from Husker Auto again. More
Husker GM Mistreats Their Customers Do NOT under any circumstances bring your vehicle here to be serviced unless you do have GM's extended warranty!! Without this coverage, you WILL be t Do NOT under any circumstances bring your vehicle here to be serviced unless you do have GM's extended warranty!! Without this coverage, you WILL be taken advantage of by Husker Auto Group! Here is my experience with the Husker Auto Group: I own a Chevy vehicle and recently started noticing this toxic smell of burning antifreeze coming into the cab of my car when I run the heater. Turns out, GM has an active recall for this issue on my vehicle model so I called the GM dealer (Husker Auto Group) to set up an appointment for them to fix my car. Since the issue is well known by GM and a recall has been issued, I expected GM to fix the issue for at no expense to me. When I called they said they would be able to fix my vehicle and told me to bring my car in right away. When I brought my car in, I was informed that since my car wasn't covered under their special extended warranty and the VIN for my car says the title is previously salvaged, they couldn't preform the recall for me - that somehow being salvaged invalidates all previous recalls for the vehicle! As if this wasn't upsetting enough to me, they then wanted to charge me $125 just to inspect my car and diagnose the issue that both of us clearly already knew was the issue since there is an open recall to fix this issue. Because I didn’t want to be inhaling a toxic vapor from my car anymore, I foolishly agreed to this absurd charge. Turns out allowing them to inspect my car was a huge mistake! They came back with a laundry list of problems with my car and then pressured me into spending near $5,000 to fix all of them. Just preforming the work for the recall was going to cost me almost $1,000 at Husker Auto Group! I knew for certainly this could not the case so called my trusted mechanic at Auto Specialist Inc. in Omaha to get a second opinion. They told me they could perform the work for recall for just $400 in labor. In the end, I was so furious at Husker Auto Group, that I just decided to bite the bullet and pay the $125, oh wait no they had to tack on an extra $20 more for taxes and fees so $145 total, just to get my car back from Husker Auto Group. I find it disgusting that Husker GM takes “pride in our work and providing you with an excellent dealership experience, one that will make you feel Completely Satisfied” and yet went to such extent to take advantage of me simply because I didn’t have their shiny extended warranty. I will never again take my car to Husker GM. If you want to avoid being scammed and mistreated, I suggest you take your car elsewhere. More
Work was done in good time and all completed. I bought my last two cars from Husker Auto and have had all my work done with Opal's help. I have been treated fairly and will continue to have my wor I bought my last two cars from Husker Auto and have had all my work done with Opal's help. I have been treated fairly and will continue to have my work done there, unless your prices get out of line. More
Bought new car Everyone was very friendly and we worked out a great deal I believe. Kathy was wonderful to work with. Very personable and attentive. Lorenz did all Everyone was very friendly and we worked out a great deal I believe. Kathy was wonderful to work with. Very personable and attentive. Lorenz did all the paperwork and was very friendly and attentive to what we wanted. My husband has received calls from I believe Kathy, Kurt and Larry or Terry..Not sure which just making sure everything was going good with our new vehicle. Thanks everyone! More
Got the deal I wanted at the price I wanted I told Joshua what I was looking for, he got the vehicle I wanted and a price that I thought was fair compared with other dealerships. I told Joshua what I was looking for, he got the vehicle I wanted and a price that I thought was fair compared with other dealerships. More
Oil change often I have been going to Husker Auto Group for about the last three years I have a 2007 Malibu and bought at about 80,000 miles I now have 240,000 miles o I have been going to Husker Auto Group for about the last three years I have a 2007 Malibu and bought at about 80,000 miles I now have 240,000 miles on it I always go to Marty in the service department, he always takes good care of me. I will always give him my business. I never leave there disappointed and while waiting on my car the employees that walk treat me with respect. I would recommend this dealership More