Husker Auto Group

Quick Check on Current Incentives Sales staff appeared very busy, The desk manager answered a few questions and talked cars until a salesman was available. He showed a few options, and Sales staff appeared very busy, The desk manager answered a few questions and talked cars until a salesman was available. He showed a few options, and discussed features. He even showed me cars he knew I would not buy, but I wanted to see features of, like a Comero Redline Edition. More

Horrible customer service If they choose to use "Husker" in the name, then Husker Auto is the "Bill Callahan" of Nebraska Auto Dealers. They're incompetent and couldn't care l If they choose to use "Husker" in the name, then Husker Auto is the "Bill Callahan" of Nebraska Auto Dealers. They're incompetent and couldn't care less about you after they have a signed contract. The service department is exceptionally poor. More

Superb Service and Convenience I am always impressed by the level of service and the nice lounge to relax in. I’d like the ability to change channels or watch something other than G I am always impressed by the level of service and the nice lounge to relax in. I’d like the ability to change channels or watch something other than Game Show Network. Other than that I love the dealership and I love working with Cassius. That’s a good guy who deserves a raise/promotion! More

Service By far one of the best teams at Husker Auto in Lincoln! The GM there is a class act and will do the right thing for the client. I am a Husker Auto “fa By far one of the best teams at Husker Auto in Lincoln! The GM there is a class act and will do the right thing for the client. I am a Husker Auto “fan”! thanks Vegas and thanks Terry for taking my needs seriously! More

Everything we asked for they delivered. Would highly recommend this group - everything we asked for in a vehicle they delivered on and more. Customer service was excellent and super friendly Would highly recommend this group - everything we asked for in a vehicle they delivered on and more. Customer service was excellent and super friendly and easy to work with on what our needs were. More

Satisfied It took some time but our issues have finally been resolved. Lines of communication could be greatly improved. So far the van has been working out to It took some time but our issues have finally been resolved. Lines of communication could be greatly improved. So far the van has been working out to be a good vehicle More

Great Service! Marty in the Service Department is awesome to work with. He is very professional and even came out to the vehicle and looked it over for any finger p Marty in the Service Department is awesome to work with. He is very professional and even came out to the vehicle and looked it over for any finger prints after servicing. I will continue to have all my work done at Husker Auto. Highly recommend!!! More

Needed a new steering motor I needed a new steering motor. Marty ordered it and kept me up to date on the progress. They provided a new Cadillac the 2 days it took to replace. Ve I needed a new steering motor. Marty ordered it and kept me up to date on the progress. They provided a new Cadillac the 2 days it took to replace. Very happy with service. More

Out standing service Hello my name is Larry Sypho I would like to thank Marty Upton and the service department for doing an excellent job of fixing my Chevy Tahoe I had a Hello my name is Larry Sypho I would like to thank Marty Upton and the service department for doing an excellent job of fixing my Chevy Tahoe I had a check engine light that kept coming on so I took it to Marty at husker auto group he told me that he would get it looked at and get back with me about the problem and he did just that I took my car in on Tuesday and I had it back on Thursday just as promised by Marty and it runs great thank you so much Marty Upton and the service department Larry and Tracey Sypho More

It's not worth it Really, no matter what amazing deals your salesperson can come up with, it's really not worth the hassle you will get when you go to have your prett Really, no matter what amazing deals your salesperson can come up with, it's really not worth the hassle you will get when you go to have your pretty new vehicle serviced. 1) it is EXTREMELY rare for someone in the service area to answer the phone, which directs you to a call center who is unable to schedule many services, so they transfer thou back to the service center... who doesn't answer... transfer you to the call center...etc. 2)They will always tell you that one of your scheduled services isn't covered, when it is clearly written in your contract (this one happened today) 3) They won't really do the routine maintenance checks, but they will say they did (this was 6 months ago, the last time I took my car in). I brought it in with no washer fluid, when I got it back, still no washer fluid, but they had checked off that they had done it. I know, washer fluid isn't a crisis, but if they are willing to lie about something so small, how can you trust them on anything? This goes back to item 2... when I brought in my vehicle for service (4th oil change since I got it) , I called them out on the dishonesty about what services they had completed, and told them that I had marked my filters and made note of all the fluid levels. Funny, not an hour later, I received a call saying that I only have 2 oil changes under my contract, and they would have to charge for this one (the 4th). Another example of this dishonesty... we pay the extra $ for the zaktech coverage, which is to be reapplied every 6 months when I bring it in for service. That is something you can smell no matter how much you try to extract the product.. yet the interior of my vehicle NEVER smells any differently when I pick it up. 4) they will promise you a loaner, so you make your plans for your day, and when you go to drop off your vehicle, they will act like they never knew you wanted one, and they just do happen to not have anything available, leaving you without a car to do the things you have planned for the day. 5) if they break something, they won't tell you. I had my acadia in for recall work which involved pulling the engine. When I got it back, it ran badly, and I noticed black powdered stuff on my wheels. I took it to a mechanic friend, and after looking at it, he informed me that a brake boot was broken, as were some mounts and my headlight. I went back to husker... they said .."we forgot, we dropped the engine when we were putting it back in your vehicle... we will fix the brake boot and the mounts, but the headlight couldn't have broken because of that, so you will have to pay $112 for us to replace it " My husband and I have gotten our last 10 vehicles from husker because we loved our salesperson. He is no longer there, and after today we won't be either. More