Husker Auto Group
Lincoln, NE
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Just looking to sell Despite having heard bad things about the dealership, I found something I might be interested in so I contacted them. The dealer didn't take time to g Despite having heard bad things about the dealership, I found something I might be interested in so I contacted them. The dealer didn't take time to get to know me, try to tailor a sale to me and he didn't educate me on what his dealership, let alone Chevrolet, offers. It became evident rather fast that he just wanted my money. Ill give him this I suppose, he read the brochure to me...When I was offered the trade-in value on my vehicle, it was a terrible "end all-be all" number. There wasn't any room for negotiation. When I asked for the keys to my vehicle, there were petty comments made under his breath as he left his desk. He went from a fake in genuine personality to an all out dick real fast. So I took my business to Honda of Lincoln where they gave me a more than genuine offer on my trade-in and found a truck that I love. More
Quick purchase with Kevin Mitchell, and all done in a timely manner. I purchased a 2020 XT6 and love it! Derek help me with the new features and I was on my way in just a few hours. timely manner. I purchased a 2020 XT6 and love it! Derek help me with the new features and I was on my way in just a few hours. More
New Car Sale My husband and I were interested in purchasing a 2020 XT6 and trading in our 3-year old car. We called a day ahead of our visit and the minute we arr My husband and I were interested in purchasing a 2020 XT6 and trading in our 3-year old car. We called a day ahead of our visit and the minute we arrived at the dealership, Brayden, Devandrew , Larry and ALL the staff we were in contact with treated us with friendly, knowledgeable service. We were given complete explanations and demonstrations on the cars new features and given a tour of the service department. The test drive went well and was informative also. We were given a fair price on our trade and were able to drive our new car home that day. A very positive experience overall! We will be looking forward to visiting for our first service appt. JJK More
Saturday Service Center After experiencing mechanical issues during a cross country road trip from Utah to Tennessee in our recently purchased diesel pickup, we can't express After experiencing mechanical issues during a cross country road trip from Utah to Tennessee in our recently purchased diesel pickup, we can't express how grateful we are that Husker GMC was the closest option for diagnosis & repair. We arrived moments after the service center opened on a Saturday, and the employees went right to work looking for the issue so we could be on our way again. Unfortunately, the main diesel mechanic was off for the weekend, but another mechanic Jorge, willingly stepped in and did his best to remedy the situation. The service advisor Marty was exceptionally helpful and responsive despite how crazy busy the service center got throughout the day. We were back on the road within just a couple of hours, but all was not well and we had to turn around after 40 miles and go back because of another issue. Now it was getting close to the end of their day, and we were worried that we would be stuck in Lincoln until at least Monday. They got right to work looking for the new problem, and although we were the last people out the door that afternoon, we can honestly say that what could have been a really exasperating, miserable day ended up being totally ok in the end. We were treated with the utmost care and respect, and Marty made sure all of the problems were resolved so we didn't have to wait until Monday or rent a car to continue our trip. Jorge came out and shook our hands and explained exactly what the problem had been, and reassured us. These people know how to treat their customers and really go above and beyond! More
Horrible service, rude people. I had issues with my car week after I bought it would not offer to help. Didn’t even offer to help give a discount for the parts I needed. week after I bought it would not offer to help. Didn’t even offer to help give a discount for the parts I needed. More
Take advantage of customers My wife traded in a vehicle with the goal of getting a lower loan amount and lower monthly payment for 60 months. Husker Auto group got her a lower mo My wife traded in a vehicle with the goal of getting a lower loan amount and lower monthly payment for 60 months. Husker Auto group got her a lower monthly payment which she thought applied to the 60 months. Upon going over the paperwork at home it was for 72 months, adding over $5000 to our original loan amount and making us completely upside down in the vehicle we purchased. Be careful because they will take advantage of you. More
Excellent always Opal is my service rep & she us absolutely hands down the Best. Sarah is following right in Opal's footsteps & is also great. Always Excellent servi Opal is my service rep & she us absolutely hands down the Best. Sarah is following right in Opal's footsteps & is also great. Always Excellent service @ HuskerAutoGroup! Employees understand how to respect customers & their vehicles. When my vehicle goes to the dealership they should treat it the way I treat it. @ HuskerAutoGroup that is accomplished each & Every time. More
Great call by technician I had my front wheel bearings go out and was told by Marty, my service manager, that the technician could hear that the rear wheel bearings were start I had my front wheel bearings go out and was told by Marty, my service manager, that the technician could hear that the rear wheel bearings were starting to go. I could hear nothing after the front were done, but sure enough, about 6 months later I started to hear the whining in the rear. At least I knew what the sound was and called Marty to set up an appointment. Husker is easy to work with and stand by the pricing and service that they quote. Marty has been my service manager for the last two years and will not have anyone else work on my CTS. More
Top to Bottom Great Experience Through our local dealer we have purchased two vehicles from Husker Auto Group and have been more than pleased with our experience both times. From th Through our local dealer we have purchased two vehicles from Husker Auto Group and have been more than pleased with our experience both times. From the service department to the finance and sales department, it is evident they place a high value on their customers. More
GREAT SERVICE Had both my vehicles in for service and as expected they did a GREAT job and had them done as promised. I had Chris do an alignment on our Corvette. Had both my vehicles in for service and as expected they did a GREAT job and had them done as promised. I had Chris do an alignment on our Corvette. More