Husker Auto Group

There communication is the worst. I dropped my Escalade off at 7:56 for my 8:00 am appointment. I’ve tried calling them and my husband too. It is 2:43p.m and can’t get a hold of anyon I dropped my Escalade off at 7:56 for my 8:00 am appointment. I’ve tried calling them and my husband too. It is 2:43p.m and can’t get a hold of anyone. This is a basic tire rotation. This shouldn’t be a all day service. I know I’ve left 3 messages and my husband 1 this is t the first time we have received Terrible service from them. If it wasn’t an 2022 Escalade I would take it somewhere else. More

They wanted to charge us $2,000 extra because we live out of state. We talked them down to $1,000 and made a deal on a vehicle and sent a deposit. The day before we drove to get it they told us the price had of state. We talked them down to $1,000 and made a deal on a vehicle and sent a deposit. The day before we drove to get it they told us the price had gone up. We asked for our deposit back - a deal was a deal. Our brother went in to look at the vehicle and NONE of the sensors worked. It was missing chips. This was NEVER disclosed during conversations with them. Canaan and his manager played a pretty low game…not impressed. More

Sales staff is top notch. They answered all my questions and responded very quickly. They are very knowledgeable and helpful in my vehicle purchase. They answered all my questions and responded very quickly. They are very knowledgeable and helpful in my vehicle purchase. More

STAY AWAY! This was hands down the worst experience I've ever had with a car dealership. I inquired about a car they had and was told it was available. I sent t This was hands down the worst experience I've ever had with a car dealership. I inquired about a car they had and was told it was available. I sent them all the info they requested and I was never asked for a deposit to hold the car. They came back low on my trade so I called the manager Larry Young. He said he would look into and call me right back. Once again I was never asked for a deposit to hold the car. He finally called me back almost 7hrs later and got right on the trade value. He told me to talk to the salesman Christian to give him a deposit to hold the car and I said ok. Christian calls me two minutes later to tell me the car sold earlier that day. What kind of people do they have running this place? If they had told me I needed to put a deposit down to hold the car while we worked the deal I would have been fine with that but it was never brought up. What a waste of time. They acted like they didn't care they sold it out from underneath me. Be better Husker GMC. This was disappointing and disgusting. More

The sales man billy was awesome he got me exactly what I wanted answered all my questions overall great experience wanted answered all my questions overall great experience More

Where do I even begin? First of all, my Buick Regal has been at their shop since August 5, 2021 for repairs. For the 4th time. Second, I have received ZERO updates on my First of all, my Buick Regal has been at their shop since August 5, 2021 for repairs. For the 4th time. Second, I have received ZERO updates on my vehicle during that entire time period. I live in Seward and I’ve had to drive to Lincoln just to get an update on my car, because nobody calls me or calls me back when I call them and leave a message. I’ve also never been offered a rental car, loaner car, or any sort of help to have some mode of transportation to be able to make it to my job every day. As it stands now I would advise that NOBODY TAKE YOUR VEHICLE TO HUSKER AUTOMOTIVE. If that’s the way they treat their customers then I want to stop as many people as I can from going there. More

Our local dealer in Minnesota was of no help to us when we were in the market for a newer vehicle for our family so we looked online and found exactly what we wanted at Husker in Lincoln, NE. Drew was a h we were in the market for a newer vehicle for our family so we looked online and found exactly what we wanted at Husker in Lincoln, NE. Drew was a huge help as was Seth. They made the process of purchasing a vehicle without seeing it in person comfortable. They were patient with us and helped us do the paperwork virtually, get a price our family could manage and helped get our car on a transporter to be shipped to Minnesota. We would highly recommend. More

The sales team we worked with did not seem to know up from down. They were lucky we knew what we wanted when we got there, or they would have not received our business. Did not want to negotiate AT ALL. from down. They were lucky we knew what we wanted when we got there, or they would have not received our business. Did not want to negotiate AT ALL. After we picked up the vehicle and got home, realized the key fab was broken, when we called them they told us to tape or super glue it. Seriously?! More

The only positive was that they gave me timely responses. Other than that I was given an insultingly low offer for my Audi S6 and told in order to buy a car from them I was required to finance it. That’s rid Other than that I was given an insultingly low offer for my Audi S6 and told in order to buy a car from them I was required to finance it. That’s ridiculous. I got a $6500 better offer the same day from another dealer and they were happy to take cash for the remainder. More