Hurst Autoplex Mitsubishi

This is the way buying a new vehicle should be!! After researching the many makes and models of SUV's on the market, the Mitsubishi Outlander was the most appealing, the gas mileage and the standard After researching the many makes and models of SUV's on the market, the Mitsubishi Outlander was the most appealing, the gas mileage and the standard 3rd row seat were the biggest sellers for us. After looking at the Outlander's on the Autoplex lot, I went on the website and requested a quote. I spoke to Rick Massey about what was on the lot and what I was budgeted to spend. The exterior and interior colors were non-negotiable, Rick saw the the Lewisville Autoplex had what we were looking for and had it delivered to Hurst the next day. I had collected quotes on similar Outlander's from other Dealerships, Rick made sure that he had the very best price. They even got me a lower interest rate than originally quoted. Signing the papers and driving off was less than an hour! More

THE WAY A CAR SHOULD BE SOLD! LOOKED AROUND FOR BEST THE WAY A CAR SHOULD BE SOLD! LOOKED AROUND FOR BEST DEAL AND FOUND IT HERE. I LIVE 3 HOURS AWAY SO EVERYTHING WAS ALREADY ARRANGED FOR ME AT ARRIVA THE WAY A CAR SHOULD BE SOLD! LOOKED AROUND FOR BEST DEAL AND FOUND IT HERE. I LIVE 3 HOURS AWAY SO EVERYTHING WAS ALREADY ARRANGED FOR ME AT ARRIVAL. BEST EXPERIENCE EVER IN BUYING A CAR! More

My daughter and I stopped in with the expectation of "looking" at a possible new vehicle purchase. John Daly was super friendly and not in the least bit "pushy" or intimidating. I have to mention that "looking" at a possible new vehicle purchase. John Daly was super friendly and not in the least bit "pushy" or intimidating. I have to mention that we visited 3 other dealerships this same day. We were exhausted by 11:00 at night (when we left the last dealership) to say the least! NONE of the other dealerships were even near as awesome as Hurst Autoplex Mitsubishi. John and Rick texted and phoned a few times with dollar figures they had run and found us the absolute best deal we were offered from anywhere we looked. We purchased TWO Mitsubishi Outlanders because they are such wonderful vehicles. This is crazy because I was only in my trade in for 1 1/2 years! I traded WAY up in terms of features and was even able to cut my negative equity substantially due to the rebates that were available on the Mitsubishi. I was also very impressed with the finalization of the buying process. With every vehicle I have ever purchased, the "paper-signing" was a long, drawn out process with pretty hard sell finance employees. We were offered extended warranties and gap insurance and when we stated what we wanted the reply was "okay...sign here and here". This was the best car purchasing experience I have ever had. There never was any pressure whatsoever to purchase more than we needed or wanted and no haggling over price or payments. We explained going in what we felt we could afford and they made it happen! I HIGHLY recommend this dealership and of course, John Daly since he was our salesman but the other gentlemen in the showroom were all very friendly, stopping by and greeting us then congratulating us after our purchases. Not to mention the outstanding vehicles Mitsubishi has available. They had lots of variety on their lot and when the model and color that I wanted was not available, they never tried to get me to settle for anything else. John Daly said, okay, we don't have this one here but we will go get it. Amazing! I love these guys! More

Followed Nate to Hurst Autoplex with my 2011 Outlander. When i go in for routine maintenance the staff are quick, the price is reasonable and I am on the road in an hour. Nate is easy to work with and When i go in for routine maintenance the staff are quick, the price is reasonable and I am on the road in an hour. Nate is easy to work with and has good follow through. More

The sales process with this dealer was fantastic from start to finish. I worked with John Curry during the sale and he did a great job answering all my questions and never made me feel he was pushing me start to finish. I worked with John Curry during the sale and he did a great job answering all my questions and never made me feel he was pushing me towards the finish line. John, Rick and Kevin made the final sales paperwork process flow smoothly. I have never gone through a car sales process this quickly and yet I've never been happier with my choice. I would easily recommend this dealer to anyone. More

My experience was worth the two hour drive because everyone was very professional and friendly. They worked very hard to help me own my very first brand new car. I truly appreciate the relaxed and u everyone was very professional and friendly. They worked very hard to help me own my very first brand new car. I truly appreciate the relaxed and unpressured first time experience buying a brand new car. I have already highly recommended this dealership to friends and family! More

I went into Mitsubishi Hurst with financing already obtained. Breece was my salesman that I dealed with and he was very professional with a laid back personality and no pressure was put on me the whole obtained. Breece was my salesman that I dealed with and he was very professional with a laid back personality and no pressure was put on me the whole time I was there. The car I liked was more than I was pre approved for and at that time Breece introduced me to Rick. Rick was able to get me into the car with different financing and saved me 2% on my APR. All of the time time I dealt with Rick and Breece there was no pressure to purchase any kind of extra insurance or packages, in fact I had to bring some things up that I wanted to add on. This was the easiest time I have had purchasing a car . They were able to get me what I wanted at a fantastic price. More

I had a great buying experience with Hurst Autoplex. Breece Higgins was the type of salesman everyone should have the pleasure of buying from! I highly recommend dealing with Breece. It was a smooth tra Breece Higgins was the type of salesman everyone should have the pleasure of buying from! I highly recommend dealing with Breece. It was a smooth transaction with a friendly guy who promptly answers you questions and does not pressure you. Once we had made the purchase with Breece, we finished financial paperwork Kevin Sparger, the finance Manager. This is the part of the car purchase that generally takes a while leaving you feeling like you are being held hostage. At Hurst Autoplex it took just a few minutes. No pressure to add on extended warranties, service agreements or other nonsense intended to wiggle a few more bucks out of you like at other dealerships. It was just simple straightforward transaction. I comparison shopped with another Mitsubishi dealership in Irving, but the Irving dealership was not timely about returning calls/emails and getting answers was like pulling teeth and left me wondering what they were trying to hide. Not Hurst Autoplex. Breece always answered all my questions quickly, and completely. I never felt like he was playing games or hiding anything. Everything was straightforward. No games, no surprises, no hassle. The process was easy. When the kids start driving, we will definitely shop here first! More

This was our daughter's first car buying experience. John treated her with respect and took time to walk her through the process. When it was time to take care of the finance paper work, Kevin was patie John treated her with respect and took time to walk her through the process. When it was time to take care of the finance paper work, Kevin was patient and made sure she knew what each number meant. We were so impressed with the way our daughter was treated that we decided to buy a car also. We called John and told him of our desire to buy a Mirage like our daughter's. When we arrived at the dealer John was busy with another customer, so Rick (sales manager) took care of us until John was available. He treated us with the same professionalism and courtesy as was shown to our daughter through the entire experience. Of all the car buying experiences we have had in the past, this was the by far the best. More

After reading the excellent reviews on Hurst Autoplex Mitsubishi, my family and I decided to make the drive from Rockwall to Hurst yesterday morning to "possibly" buy a new Mitsubishi Outlander. The revi Mitsubishi, my family and I decided to make the drive from Rockwall to Hurst yesterday morning to "possibly" buy a new Mitsubishi Outlander. The reviews were very accurate. I don't think I have had a more pleasant dealership experience. First, Mr. Breece Higgins called me on the phone while we were on I-30, told me that he had read my e-mail and would pull out the SUV I have chosen to look at immediately. That was it! He did not try to get any more information or prolong the phone conversation unnecessarily, which has always been a big turn-off for me with past dealerships (and therefore made me very hesitant to leave my phone number in any dealership). Once we got to the dealership, we noticed a couple of customers walking around and looking at cars. The atmosphere was very relaxed. The staff inside were very friendly, courteous, and professional. Mr. Higgins treated us very well. His presentation of the SUV was concise, but answered accurately whatever questions we had. He made us feel very welcome and relaxed. When it was time to fill out paperwork -- and at this point I was very surprised and pleased that we were just "now" having to fill out "any" paper, as opposed to past experiences -- Mr. Higgins was very patient and accommodating. As I was transferred from Mr. Higgins' office to Mr. Kevin Sparger's office for financing, the staff greeted me and were asking a few personal questions as if I were a family guest. Mr. Sparger was just as friendly and professional. From what I have observed, they really looked like a big family and worked as a team. That was important to me because I was purchasing the 7-seater SUV for my parents and four (4) younger siblings. I did not want to end up at a dealership that only saw me and my family as customers for that day, but one that would go above and beyond to make sure we would become lifetime customers. Even though Hurst Autoplex Mitsubishi is almost 50 miles from where we live, I can't imagine going anywhere else for future vehicle purchases. They definitely deserve five (5) stars, and much more, customer loyalty. More