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Huntsville Toyota - Service Center

Huntsville, TX

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3 Reviews

3 Reviews of Huntsville Toyota - Service Center

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September 04, 2024

I was told that I needed my left rear control arm replaced and it would cost $930.00. I was told that it would be okay to drive to New York and back, before I needed to address it. The trip went wel More

by richie benno
Service Price Transparency
Service Time
Recommend Dealer
No
Employees Worked With
Service department
Sep 04, 2024 -

Huntsville Toyota responded

Richie, thank you for reaching out to us and sharing your concerns. We apologize for the inconvenience you’ve experienced and would like the opportunity to discuss the events described above. Unfortunately, we were unable to locate anyone in our records under the name provided. To ensure your issue is promptly addressed, we kindly ask that you reach out directly to our Customer Relations Manager, Makaleigh, at customerservice@purdygroupusa.com. She will be more than happy to assist you further. We value your feedback and hope to resolve this matter to your satisfaction!

October 09, 2019

Worst customer service The service department it’s the worst one I had visit, I was there for 2 hrs my car was ready and I had to wait for the person to come back from lunch More

by Maria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don’t even know he’s name, never gave it to me
December 12, 2018

Exception Customer Service Goes above and beyond for all his customers. Follow up was timely and professionalism is top notch. I look forward to working with him in the future. More

by SM1981
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Yeomans