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Huntsville Toyota

Huntsville, TX

Overview
Employees
Reviews
Vehicles
4.8
220 Reviews
Proudly serving the Huntsville, TX area. Our new Toyota "Image USA" facility is conveniently located on Interstate 45 South, just a short trip from Madisonville, Willis, Montgomery, Livingston, and Conroe areas. You will find our incredible new showroom to be a warm and comfortable environment to conduct business. Whether you're out "just looking" or ready to purchase, our professional sales team believes in doing everything possible to ensure a pleasant experience. We surveyed our customers and found ways to improve. OUR GOAL: 100% SATISFACTION. EVERY CUSTOMER. EVERY DAY. Find your next new Toyota or used cars with Huntsville Toyota. **Please note our service and parts center is closed from 1-2pm**
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849 I-45 S

Huntsville, TX

77340

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Showing 220 reviews

October 05, 2024

Salesman was great! ! Disliked the price & interest rate but bought it anyway. Thank y’all for making it a fast & easy experience. More

by donna2664
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hunter Stephens
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Oct 07, 2024 -

Huntsville Toyota responded

We appreciate your feedback! While we understand that pricing and interest rates can be challenging, we're glad to hear that our salesman provided a positive experience and made the process fast and easy. If you have any questions or concerns going forward, we're always here to help. We hope you enjoy your new vehicle!

October 05, 2024

Gavin was extremely helpful and very professional. He followed up after the sale and answered any additional questions we had. Excellent salesman who didn't get pushy and allowed us time to make a g More

by bigcolliman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gavin Barnfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 07, 2024 -

Huntsville Toyota responded

Thank you for sharing your experience! We’re thrilled to hear that Gavin provided such helpful and professional service, especially with his follow-up after the sale. It’s great that he allowed you the time to make a decision without feeling pressured. We're so glad you're happy with your purchase, and if you need anything in the future, don’t hesitate to reach out!

October 03, 2024

They are willing to work with you and will assist you in getting good financial assistance if needed. More

by cwlittle1992
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marco Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bridgett Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lamar Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 04, 2024 -

Huntsville Toyota responded

Your feedback means a lot to us, and we’re truly grateful for your honesty. We strive to provide an exceptional experience for every customer, and it sounds like there may be a way we can improve. If there's anything we can do to earn that fifth star, please let us know by reaching out to our Customer Relations Manager, Makaleigh, at customerservice@purdygroupusa.com. We look forward to ensuring your next experience is top-notch!

October 02, 2024

From day one, Alex provided top notch service. We were very specific about the vehicle we wished to purchase. And though it took months, Alex continued to search for our desired auto, all the wh More

by bh146
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lamar Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 04, 2024 -

Huntsville Toyota responded

It’s fantastic to hear about your experience working with Alex! We’re thrilled he provided such dedicated service, staying in touch and keeping you updated throughout the process of finding the exact Highlander Hybrid you were looking for. It’s always our goal to make sure our customers feel informed and supported, and we’re glad Alex and his sales manager were able to make the deal happen smoothly. Lamar will also appreciate the shout-out for making the paperwork quick and easy. Congratulations on your new Highlander Hybrid—we’re delighted to have helped make it a reality!

September 29, 2024

Marco is a nice guy, very friendly and think he helped me to get a good deal! More

by melendezboris
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Marco Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 30, 2024 -

Huntsville Toyota responded

I'm glad to hear you had a positive experience with Marco! It’s always great when someone goes above and beyond to make the process smooth, especially when it comes to getting a good deal. If there's anything else we can assist you with, feel free to reach out anytime!

September 28, 2024

Ean online is a great man and got me a great deal, love that man. More

by Jburns14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ean O'Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 30, 2024 -

Huntsville Toyota responded

It's fantastic to hear that Ean made such a positive impression and helped you get a great deal! Building strong connections with our customers is what we strive for. If you ever need anything else, don’t hesitate to reach out—we’re always here to help!

September 26, 2024

Ean really took care of use. Even when issues come up he went above a beyond a resolved them. I would 100% go back to him to purchase my next truck. More

by Chrisrichardson_84
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ean O'Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lamar Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 27, 2024 -

Huntsville Toyota responded

We're thrilled to hear that Ran went above and beyond to resolve any issues and ensure you were well taken care of! It’s great to know you’d choose to work with him again for your next truck purchase. Your satisfaction and trust mean a lot to us, and we can’t wait to assist you when you’re ready for that next vehicle!

September 26, 2024

Alex was very up front and willing to work with me. Manager and Finance easy to work with as well. This is my 5th purchase from Huntsville and only place I care to buy my vehicles. My salesman is usual More

by dotson.davidw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bridgett Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 27, 2024 -

Huntsville Toyota responded

We truly appreciate your loyalty and trust in us for your fifth vehicle purchase! It’s wonderful to hear that Alex, along with the rest of team, made the process smooth and easy for you. We’ll be sure to let Nathan know you were thinking of him, and rest assured, he’ll be taken care of! Thank you for continuing to choose Huntsville as your go-to place for your vehicles—we’re honored to have earned your business.

September 26, 2024

Because of Ean, I will forever own a Toyota. He went above and beyond to ensure that I was taken care of and made the entire process simple and stress free. He is the first salesman I have encou More

by djenkins98
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ean O'Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Saucier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lamar Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David
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Sep 27, 2024 -

Huntsville Toyota responded

We are absolutely honored by your kind words! It's wonderful to hear that Ean made such a lasting impression and truly went above and beyond to provide a stress-free experience. Your description of feeling like part of a family speaks volumes about his dedication, and we couldn’t agree more—Ean is indeed a rare gem, and we’re lucky to have him as part of our team. We’re thrilled to know you’ll be a Toyota owner for life, and we’re grateful to have earned your trust. Looking forward to seeing you again in the future!

September 26, 2024

Ean and his staff are the best everything went smooth really knowledgeable, helpful, and attention to detail More

by Jose_p1993
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ean O'Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 27, 2024 -

Huntsville Toyota responded

It’s fantastic to hear that Ean and his team provided such a smooth and attentive experience! We’re glad their knowledge and attention to detail made a positive impact during your visit. Thank you for sharing your feedback, and we look forward to continuing to deliver top-notch service in the future!

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