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Huntsville Toyota
Huntsville, TX
221 Reviews
Proudly serving the Huntsville, TX area. Our new Toyota "Image USA" facility is conveniently located on Interstate 45 South, just a short trip from Madisonville, Willis, Montgomery, Livingston, and Conroe areas.
You will find our incredible new showroom to be a warm and comfortable environment to conduct business. Whether you're out "just looking" or ready to purchase, our professional sales team believes in doing everything possible to ensure a pleasant experience.
We surveyed our customers and found ways to improve. OUR GOAL: 100% SATISFACTION. EVERY CUSTOMER. EVERY DAY. Find your next new Toyota or used cars with Huntsville Toyota.
**Please note our service and parts center is closed from 1-2pm**
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Service Time
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 221 reviews
September 13, 2024
What an easy buying experience. Jon was a knowledgeable and helpful salesman. Everyone was so friendly and treated me with respect. Jon was a knowledgeable and helpful salesman. Everyone was so friendly and treated me with respect. More
by MARTEELEONARD
Verified Customer
September 04, 2024
I was told that I needed my left rear control arm replaced and it would cost $930.00. I was told that it would be okay to drive to New York and back, before I needed to address it. The trip went wel replaced and it would cost $930.00. I was told that it would be okay to drive to New York and back, before I needed to address it. The trip went well and on my return I decided to get a second opinion. A local dealer checked my car and told me there was nothing wrong with my control arm. He also added that I would not have been able to drive to New York in the first place if I had that issue. I had been charged $1500 a few months earlier on another issue, which I am questioning now. I really trusted these people, but I will never return to this location! I would suggest to anyone, get a second opinion! More
by richie benno
Employees Worked With
Service department
August 31, 2024
Great experiences with salesman, Nathan, and finance manager, Lamar!! Best and easiest transaction ever!!! Thanks~ manager, Lamar!! Best and easiest transaction ever!!! Thanks~ More
by CGRIFFITH001
Employees Worked With
July 03, 2024
Buying a vehicle is a daunting task, but one quality, honorable salesperson can make a profound difference. Alex Gonzalez did for us! This young man shines so brightly that you’d better put on sunglasses honorable salesperson can make a profound difference. Alex Gonzalez did for us! This young man shines so brightly that you’d better put on sunglasses. He exudes character and a commitment to helping his customers find the vehicle that best fits their wants and needs. Alex radiates a warmth that is powerful and contagious. He is knowledgeable, patient, accommodating, polite, and a joy to the nth degree. In Texas, Whataburger speaks to the ideal hamburger, with everything you could possibly want available. Alex is a Whatasalesperion! He is all you could possibly want, so look no further for someone to assist you in your vehicular needs. Alex will give his all with intensity and honor. Our world is a better place with this remarkable man enriching his surroundings. He enhances the automobile-purchasing experience with his excellence. Alex is solid and real. More
by Roosweet
Employees Worked With
Alex Gonzalez
June 12, 2024
BUYER BEWARE! Another car dealer, another bait and switch. I recently contacted Huntsville Toyota (849 I-45 South, Huntsville, TX, 77340) (part of the Purdy Group) Another car dealer, another bait and switch. I recently contacted Huntsville Toyota (849 I-45 South, Huntsville, TX, 77340) (part of the Purdy Group) through Toyota’s SmartPath online purchasing system. Using SmartPath, you are supposed to be able to source cars in real time, and dealers that participate in SmartPath are supposed to provide “Best prices” and “No surprises,” at least according to Toyota’s website. I found a car via SmartPath at Huntsville Toyota. The website gave me a price and allowed me to start the purchase process online. The following morning, I received an email from Huntsville Toyota with the price and details of the vehicle I selected, and everything looked as described/promised. An hour and a half later, I received an email from Ean O’Lane, a sales consultant with Huntsville Toyota. In his email, there was a new and updated out-the-door price on the car I was attempting to purchase. The price had now increased by $1,000 with handwritten notes stating: “Window tint By MOA – Oil additive. - $1,000” I responded that “I am not paying $1,000 for window tint and an oil additive”. It should be noted that all but the front two windows come pre-tinted, so they wanted $1,000 to tint two windows and add an oil additive. Ean O’Lane responded with, “What will you pay for it? If I can get it to you at cost, will that work?” I responded with, “I don’t want or need either.” Ean O’Lane responded with, “We will be moving on to the next customer. Thank you for your time.” In short, they don’t want to honor the price they are advertising and aren’t going to sell the car unless they can tack on an additional $1,000. I would have given zero stars, if it were an option. More
by Andrew
Employees Worked With
Ean O'Lane
January 17, 2024
Great car buying experience. Drew, my salesman, was knowledgeable about the vehicle I wanted and worked to make the process as simple as possible. I'll buy another vehicle from Drew, my salesman, was knowledgeable about the vehicle I wanted and worked to make the process as simple as possible. I'll buy another vehicle from Hintsville Toyota. More
by Jmpmwest
Employees Worked With
Drew
August 18, 2023
Bought my rav 4 hybrid in Feb 2021 not 2 years old yet the rail on passenger fell off the trime around door falls tech told me it was a manufacturing error my back passenger window makes terrible noise wh the rail on passenger fell off the trime around door falls tech told me it was a manufacturing error my back passenger window makes terrible noise when you roll it down they want me to pay for it to be fix when it is there fault it's falling apart because of my mileage it's 3ok or 3 years my car not even 2yrs because I have alot of miles they don't want to fix it I am a uber driver so I put miles on it and be cause uber hooks us up with car advisor I get my maintenance down for half the price of toyota so they hold it against you if you don't go there and pay twice as much very disappointing I have own 26 toyotas after this experience I doubt. If they will be a 17 More
by carolyn.lula
Employees Worked With
Steven was a good salesmen Mike was the tech
