Tom Peck Ford - Service Center

Isabella in service provided outstanding customer service skills and I highly recommend this dealership to either purchase your next vehicle from, get your car serviced at or trade your vehicle for a newer r skills and I highly recommend this dealership to either purchase your next vehicle from, get your car serviced at or trade your vehicle for a newer ride. Thank you all for a wonderful experience and I truly appreciate you all. You all solved the problem and got my car running and washed it for me in a timely manner. Highly recommend. More

I was called by someone with the dealership to advise me of a recall on a part that was related to my car's transmission. I was advised they could schedule a technician to come to my residence and replace t of a recall on a part that was related to my car's transmission. I was advised they could schedule a technician to come to my residence and replace the part at no charge. The tech came out and was finished in less than ten minutes. Nice! More

Definitely want to thank Isabella For going above beyond to make sure everything was great and taken care of on my Ford Bronco. She kept me in the loop of what was going to happen. They did offer shuttle se to make sure everything was great and taken care of on my Ford Bronco. She kept me in the loop of what was going to happen. They did offer shuttle service to shuttle me back to my house and also drop my car back off. Completely happy with recommending Isabella for any service work at the dealership. Glad to Own a Ford!! More

First time ever into Huntl Ford at about 4:00 p. m.. a bright cheery effervescent young lady by the name of Isabella asked if she could help. I had a tail light that was out. She rolled into action g m.. a bright cheery effervescent young lady by the name of Isabella asked if she could help. I had a tail light that was out. She rolled into action got me entered into the system took care of it with no questions asked they even washed the truck. Above and beyond great customer service. But special thanks to Isabella this is a customer service rep that's exactly in the job she should be in. Thanks so much for this great experience. More

Adam was a helpful and polite service advisor. He explained all of his recommendations and was careful to be sure that all servicing of the auto was approved by me prior to having the work done. W He explained all of his recommendations and was careful to be sure that all servicing of the auto was approved by me prior to having the work done. We had talked the week prior to my visit and he made sure that all needed items were available in the shop when the dropped off the auto. I was pleasantly surprised that everything was done in one day. I was pleased with all the work that was performed and the auto was in clean condition when I retrieved it. Thanks to all who worked on it. More

Tim McKay and team really took good care of me and provided great service and appropriate pricing competitive to all local mechanics. This is very important because dealers have a habit of marking veh provided great service and appropriate pricing competitive to all local mechanics. This is very important because dealers have a habit of marking vehicle maintenance and work double or more to local market mechanics. Getting this competitive pricing allows me to continue using Ford to service my vehicle. More

I was able to schedule an appointment and was received at the proper time by the service advisor who was attentive and knowledgeable about my service needs. I was able to wait for necessary service which was the proper time by the service advisor who was attentive and knowledgeable about my service needs. I was able to wait for necessary service which was completed in about an hour as promised. I am completely satisfied with Huntley Ford as usual. The service advisor made himself available for any other questions or needs. More

Quick Lane Huntley is always informative and helpful. Last time, they found issues with my newly purchased used car from another dealer. I took it back to that dealer and was reimbursed for all of the ch Last time, they found issues with my newly purchased used car from another dealer. I took it back to that dealer and was reimbursed for all of the charges and they fixed the axle joint which QL Huntley discovered was leaking. This time, QL saved me a little money bc I asked for the “Works”, but didn’t actually need it since all my tires were exactly 6/32”. So the gentleman at the desk reduced my fee. I always call ahead to see if there are a lot of people in front of me. I’m usually in and out in under 90 minutes. More

Went here to get my cat converters replaced on a F150. They ordered the parts and texted me when they came in. Took the truck in and got truck back the same day. Everything went nice and smooth and didn't They ordered the parts and texted me when they came in. Took the truck in and got truck back the same day. Everything went nice and smooth and didn't cost me a dime. No more p0420 and p0430 check engine light. Truck runs so much better thank you for everything. More

I am so appreciative of the service and honesty of Tim in the service department for having his team quickly evaluate and fix the issue with my truck, because everything is so expensive now a days it is a re the service department for having his team quickly evaluate and fix the issue with my truck, because everything is so expensive now a days it is a relief that Huntley Ford still has a system in place that still upholds honor and respect for the customer. My transaction could have been expensive but Tim's team accessed the problem appropriately, great to know that there are still dealerships that honor the customer and value service. Definitely don't need to have any other dealerships to service my vehicle. Thanks Tim and Huntley Ford. Life customer. More