237 Reviews of Tom Peck Ford - Service Center
Huntley Ford's service department was fantastic. I received personalized attention from beginning to end of this auto repair experience. Isabella in the Service Department was wonderful. She managed I received personalized attention from beginning to end of this auto repair experience. Isabella in the Service Department was wonderful. She managed my repair from beginning to end, kept me updated on all the steps of my auto repair; what was being done, how long it would take and even assisted me with a rental vehicle during the few days my car was in the shop. I highly recommend Huntley Ford. More
After having been able to make a Saturday appointment with only short notice, my oil change/tire rotation went quickly and smoothly as usual. As always, I was treated like a valued and appreciated custom with only short notice, my oil change/tire rotation went quickly and smoothly as usual. As always, I was treated like a valued and appreciated customer, even when only there for routine service. This is why I keep coming back to Huntley Ford! More
Good afternoon, Huntley Ford you have a great service writer in Isabella! I am taking care of my dad who is 81 years old. He is dealing with issues that have him in the hospital. While making sure he go writer in Isabella! I am taking care of my dad who is 81 years old. He is dealing with issues that have him in the hospital. While making sure he got the care he needs… I realized my family truck was long overdue for some repairs. I dropped my vehicle off yesterday. Isabella was very polite and helpful. I was going to rent a car while waiting for my vehicle but she was honest enough to tell me not to get a rental and that our Ford explorer will be done in less than 1 day. She was right it was done before 12pm next day! Oil change, breaks, rotors, and a recall! I was told my vehicle will be brought to my home by 2pm. Guess what ? They made it at 1pm a whole hour early !! Isabella and Huntley Ford exceeded all expectations. I hope you all keep her apart of the team. She literally took the stress from me told me to focus on dad and to trust Huntley Ford. I’m glad I did! More
Recently had a great experience with Huntley Ford. Needed to get a recall done on my vehicle, I used their complimentary pick up and delivery service, and it was great! They came to my work in the mor Needed to get a recall done on my vehicle, I used their complimentary pick up and delivery service, and it was great! They came to my work in the morning, picked up my car, took it to the dealership, completed the recall, then delivered it to me at 5pm when I got off work. Didn't have to take a day of work or waste a Saturday. Love this service! More
I was hearing loud roaring noise when I drove. I figured it was my brakes. I brought my car in for evaluation. My service person was a woman. I was very glad because you don't see that often. She I figured it was my brakes. I brought my car in for evaluation. My service person was a woman. I was very glad because you don't see that often. She was nice and professional. She stayed in contact every step of the way. It was my brakes and rotors. The estimate and the timing was on point. I will definitely be back and I will be requesting Isabella. More
Huntley Ford is the best car dealership around. I only had service done on my two Ford vehicles, but I was remembered by name. The vehicles were done on time and I believe done right. A refreshing I only had service done on my two Ford vehicles, but I was remembered by name. The vehicles were done on time and I believe done right. A refreshing experience for a dealership transaction! More
Isabella in service provided outstanding customer service skills and I highly recommend this dealership to either purchase your next vehicle from, get your car serviced at or trade your vehicle for a newer r skills and I highly recommend this dealership to either purchase your next vehicle from, get your car serviced at or trade your vehicle for a newer ride. Thank you all for a wonderful experience and I truly appreciate you all. You all solved the problem and got my car running and washed it for me in a timely manner. Highly recommend. More
I was called by someone with the dealership to advise me of a recall on a part that was related to my car's transmission. I was advised they could schedule a technician to come to my residence and replace t of a recall on a part that was related to my car's transmission. I was advised they could schedule a technician to come to my residence and replace the part at no charge. The tech came out and was finished in less than ten minutes. Nice! More
Definitely want to thank Isabella For going above beyond to make sure everything was great and taken care of on my Ford Bronco. She kept me in the loop of what was going to happen. They did offer shuttle se to make sure everything was great and taken care of on my Ford Bronco. She kept me in the loop of what was going to happen. They did offer shuttle service to shuttle me back to my house and also drop my car back off. Completely happy with recommending Isabella for any service work at the dealership. Glad to Own a Ford!! More
First time ever into Huntl Ford at about 4:00 p. m.. a bright cheery effervescent young lady by the name of Isabella asked if she could help. I had a tail light that was out. She rolled into action g m.. a bright cheery effervescent young lady by the name of Isabella asked if she could help. I had a tail light that was out. She rolled into action got me entered into the system took care of it with no questions asked they even washed the truck. Above and beyond great customer service. But special thanks to Isabella this is a customer service rep that's exactly in the job she should be in. Thanks so much for this great experience. More