Back

Tom Peck Ford - Service Center

Huntley, IL

4.8
237 Reviews

237 Reviews of Tom Peck Ford - Service Center

Sort by
June 21, 2024

First time visit to dealership for some recall work on our Ford Edge. It was a very easy, quick drive. Our recall items were all fixed quickly and correctly. The service advisor was friendly and helpful. More

by wewraggjamesbondof
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rudy
June 21, 2024

I took my Escape in for service because of a miss. I asked for a change if plugs and new filters. They found the short block needed replacement and said not to waste money on a plug change. I was give More

by sogoodcobra850
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
June 19, 2024

I got 2 flat tires on a Friday afternoon. Originally, they weren't going to have my vehicle ready until the next morning. When I explained to them that I needed it for work the next day, Bran More

by bcamilla545
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
June 18, 2024

Adam in the service department was great. Had to have my car towed in, without an appointment. Adam was able to get my car looked at the next day, and fixed within two days. Thank you for all More

by sonyajanet5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
June 18, 2024

The folks at Huntley Ford are courteous and experienced. If visiting the Quick Lane service, expectations are explained up front which is important for customers to understand. I value honesty and good work More

by raymondcreighton8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Galen
June 17, 2024

Once again Huntley Ford service team has repaired my 98 Grand Marquis to satisfaction. Under promised and over delivered awesome. Isabella my service advisor is top notch...fast turnaround and less than or More

by gervaismclachlan25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isabella
June 15, 2024

I have been taking my car to Quick Lane at Huntley Ford for many years. I believe they are very honest and they are always helpful ,keeping my car in good running condition. I also like the fact that you c More

by db3148179
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
June 14, 2024

I have only had to have my truck in for warranty work at this dealer, and because they have great staff service every single time, I will definitely be coming here when I’m in the market. I don’t know if it More

by yawaldo196566
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rudy
June 14, 2024

Recently had to have some recalls done on my car. Isabella took great care of me. They sent someone to pick up the car at my work, took it to Huntley Ford, did recalls, and then delivered the car bac More

by carmenersrodg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isabella
June 13, 2024

Rudy is thorough and very professional. Moreover, he is respectful of people's time and needs. I drive in from an hour away because my local dealer has never treated me as a valued customer More

by viblackblancagi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rudy
...
8
...