237 Reviews of Tom Peck Ford - Service Center
First time visit to dealership for some recall work on our Ford Edge. It was a very easy, quick drive. Our recall items were all fixed quickly and correctly. The service advisor was friendly and helpful. our Ford Edge. It was a very easy, quick drive. Our recall items were all fixed quickly and correctly. The service advisor was friendly and helpful. I had a need for a part for a door handle too and the service advisor has ordered it. Seems like a great dealership. More
I took my Escape in for service because of a miss. I asked for a change if plugs and new filters. They found the short block needed replacement and said not to waste money on a plug change. I was give I asked for a change if plugs and new filters. They found the short block needed replacement and said not to waste money on a plug change. I was given a nice loaner and service took it from there. They kept ne updated on the progress and returned it running like new. Great work from an excellent service team. More
I got 2 flat tires on a Friday afternoon. Originally, they weren't going to have my vehicle ready until the next morning. When I explained to them that I needed it for work the next day, Bran Originally, they weren't going to have my vehicle ready until the next morning. When I explained to them that I needed it for work the next day, Brandon and the rest of the team went WAY above and beyond to arrange for my car to be ready by 6pm. I live outside of their complimentary shuttle service area so they arranged and paid for an Uber to take me home while they worked on it. Lo and behold, it was ready for pickup by 5. This was, hands down, the best experience I've ever had with a dealership or service center. You're in great hands at Huntley Ford. More
Adam in the service department was great. Had to have my car towed in, without an appointment. Adam was able to get my car looked at the next day, and fixed within two days. Thank you for all Had to have my car towed in, without an appointment. Adam was able to get my car looked at the next day, and fixed within two days. Thank you for all the help. More
The folks at Huntley Ford are courteous and experienced. If visiting the Quick Lane service, expectations are explained up front which is important for customers to understand. I value honesty and good work If visiting the Quick Lane service, expectations are explained up front which is important for customers to understand. I value honesty and good work, this is exactly what Ford provides. More
Once again Huntley Ford service team has repaired my 98 Grand Marquis to satisfaction. Under promised and over delivered awesome. Isabella my service advisor is top notch...fast turnaround and less than or Grand Marquis to satisfaction. Under promised and over delivered awesome. Isabella my service advisor is top notch...fast turnaround and less than originally quoted... World class service in my experience...10 stars...5 is not enough...Thanks Isabella! More
I have been taking my car to Quick Lane at Huntley Ford for many years. I believe they are very honest and they are always helpful ,keeping my car in good running condition. I also like the fact that you c for many years. I believe they are very honest and they are always helpful ,keeping my car in good running condition. I also like the fact that you can usually get your car fixed within the same day. I do recommend this dealership to all my friends and family. More
I have only had to have my truck in for warranty work at this dealer, and because they have great staff service every single time, I will definitely be coming here when I’m in the market. I don’t know if it this dealer, and because they have great staff service every single time, I will definitely be coming here when I’m in the market. I don’t know if it’s because I’m a woman mechanic and other dealers think they can get away with playing me because they assume that I don’t know what I’m talking about when I usually have more knowledge than the sales dude selling me a truck 🙃 But I have had nothing but the best here and will definitely refer people here as well as buy my next truck here. More
Recently had to have some recalls done on my car. Isabella took great care of me. They sent someone to pick up the car at my work, took it to Huntley Ford, did recalls, and then delivered the car bac Isabella took great care of me. They sent someone to pick up the car at my work, took it to Huntley Ford, did recalls, and then delivered the car back to me at work. I didn't have to miss work or anything. Super convenient and love this service! More
Rudy is thorough and very professional. Moreover, he is respectful of people's time and needs. I drive in from an hour away because my local dealer has never treated me as a valued customer Moreover, he is respectful of people's time and needs. I drive in from an hour away because my local dealer has never treated me as a valued customer, Huntley Ford does. More