237 Reviews of Tom Peck Ford - Service Center
Service Manager noted I had open recalls on my 2022 Ford Maverick. We set up an appointment for Monday with the Remote Technician coming to my home for the repairs. The Remote Technician arrived on time and Maverick. We set up an appointment for Monday with the Remote Technician coming to my home for the repairs. The Remote Technician arrived on time and completed the recalls in less than an hour. He was thorough, knowledgeable, friendly and showed great care for my vehicle. I love the mobile remote technician service, my vehicle does not have to be tied up for hours or days to have repairs made. More
We had a recall for my husband’s car Ford Transit 2017. Adam, from Huntley Ford did a great service for us, it was good communication with him anytime when I called to the shop. I highly recommend this ser Adam, from Huntley Ford did a great service for us, it was good communication with him anytime when I called to the shop. I highly recommend this service especially the mechanic Adam, he is the best! Thank you so much! More
Rudy was very informative throughout the process. He got my vehicle in quickly and the technician even noticed I have bad body mounts on top of the initial concern. They fixed it quickly and effectiv He got my vehicle in quickly and the technician even noticed I have bad body mounts on top of the initial concern. They fixed it quickly and effectively. I would recommend to anyone to bring their vehicle in to be services by you. You have gained all future business for my truck. More
Adam, my service rep was incredible, he kept me informed all the way, and was on top of everything...very communicative, excellent. Jack, the mechanic, is the best I have seen. He is the platinum standard f all the way, and was on top of everything...very communicative, excellent. Jack, the mechanic, is the best I have seen. He is the platinum standard for quality work. I will not go anyplace else for service...only Huntley Ford. More
I noticed an undercarriage issue with my F150 I called and was directed to the Quick Lane. I walked in Galen greeted me asked what the problem was. Galen told me it was a simple fix and no charge. It took and was directed to the Quick Lane. I walked in Galen greeted me asked what the problem was. Galen told me it was a simple fix and no charge. It took less than 10 minutes I came back to work and immediately told my staff about the excellent customer service at the Huntley Ford Quick Lane and highly recommended it... in this day and age quality customer service is a must if a business wants me to return and after today l'll be back. Great job Galen!!! More
I had a great experience getting a recall fixed and some others things done on my car. They needed to do more work I approved on so they shuttled me to my job which was super convenient! The driver was real others things done on my car. They needed to do more work I approved on so they shuttled me to my job which was super convenient! The driver was really nice! I’m super happy with their work and their facilities. I had some coffee and got work done while I waited. More
I recently brought my Nautilus to Huntley Ford to get an oil change and new tires installed. The process was very efficient from beginning to end. I was promptly greeted when I arrived and Brandon was very oil change and new tires installed. The process was very efficient from beginning to end. I was promptly greeted when I arrived and Brandon was very knowledgeable and friendly. I have used this service department for many years and will continue to do so in the future. Thank you for your professionalism and skill in keeping my vehicles operating in great condition. More
I had a great experience at Huntley Ford recently. I had to have my car towed in because it broke down on the road. Even without an appointment, they were able to fit me in and get me diagnosed by the I had to have my car towed in because it broke down on the road. Even without an appointment, they were able to fit me in and get me diagnosed by the next day. I am all fixed and back out on the road. Thank you Isabella! More
The mobile service tech, Ed is great. He came at the appointment time, did my recall, cleaned up after himself. Very nice and professional. Love this service. He came at the appointment time, did my recall, cleaned up after himself. Very nice and professional. Love this service. More