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Tom Peck Ford - Service Center

Huntley, IL

4.9
231 Reviews

231 Reviews of Tom Peck Ford - Service Center

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June 26, 2024

I had a great experience getting a recall fixed and some others things done on my car. They needed to do more work I approved on so they shuttled me to my job which was super convenient! The driver was real More

by elfredan549
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
June 24, 2024

I recently brought my Nautilus to Huntley Ford to get an oil change and new tires installed. The process was very efficient from beginning to end. I was promptly greeted when I arrived and Brandon was very More

by gibbclifton9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
June 24, 2024

I had a great experience at Huntley Ford recently. I had to have my car towed in because it broke down on the road. Even without an appointment, they were able to fit me in and get me diagnosed by the More

by duffmaurice484
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isabella
June 23, 2024

The mobile service tech, Ed is great. He came at the appointment time, did my recall, cleaned up after himself. Very nice and professional. Love this service. More

by aidenanflannag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed
June 21, 2024

I took my Escape in for service because of a miss. I asked for a change if plugs and new filters. They found the short block needed replacement and said not to waste money on a plug change. I was give More

by sogoodcobra850
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
June 21, 2024

First time visit to dealership for some recall work on our Ford Edge. It was a very easy, quick drive. Our recall items were all fixed quickly and correctly. The service advisor was friendly and helpful. More

by wewraggjamesbondof
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rudy
June 19, 2024

I got 2 flat tires on a Friday afternoon. Originally, they weren't going to have my vehicle ready until the next morning. When I explained to them that I needed it for work the next day, Bran More

by bcamilla545
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
June 18, 2024

Adam in the service department was great. Had to have my car towed in, without an appointment. Adam was able to get my car looked at the next day, and fixed within two days. Thank you for all More

by sonyajanet5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
June 18, 2024

The folks at Huntley Ford are courteous and experienced. If visiting the Quick Lane service, expectations are explained up front which is important for customers to understand. I value honesty and good work More

by raymondcreighton8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Galen
June 17, 2024

Once again Huntley Ford service team has repaired my 98 Grand Marquis to satisfaction. Under promised and over delivered awesome. Isabella my service advisor is top notch...fast turnaround and less than or More

by gervaismclachlan25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isabella
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