Tom Peck Ford - Service Center

Love the service department at Huntley Ford. That department is a very busy one as they always have a lot of cars to take care of but always manage to take care of me when I have an issue with m That department is a very busy one as they always have a lot of cars to take care of but always manage to take care of me when I have an issue with my car. Thank you Rudy! More

This dealership FINALLY figured out the issue with our F150 and repaired it correctly. Service advisor Isabella was also great to deal with our extended warranty company who were somewhat....no, very...fr F150 and repaired it correctly. Service advisor Isabella was also great to deal with our extended warranty company who were somewhat....no, very...frustrating to deal with and to keep informed as to the status of everything. The repairs were completed before the warranty company even approved them. Isabella was very accommodating to provide them with the documents they required and thereafter to make sure we received our refund after they sent the payment. We have been a customer for 8 years and have nothing but good to say. More

I had an urgent job with the brakes on my Ford Flex and my service advisor, Isabella has done an excellent job. She got me in immediately knowing the urgency and the importance of the situation and took g my service advisor, Isabella has done an excellent job. She got me in immediately knowing the urgency and the importance of the situation and took good care of me with excellent customer service. She's very professional, polite, and super knowledgeable. Highly recommend! More

Huntley Ford Service Department is very efficient. Rudy, my service advisor, is personable, kind and efficient. Coming from another dealership prior, where the reps were stressed and not personable, t Rudy, my service advisor, is personable, kind and efficient. Coming from another dealership prior, where the reps were stressed and not personable, this is very refreshing. Even under pressure with a hectic position, Rudy maintains his composure in a pleasurable manner. More

Website was not working. I was trying to set up an appointment online. Then I called several times and nobody pick up the phone. Finally somebody picked up and transferred I was trying to set up an appointment online. Then I called several times and nobody pick up the phone. Finally somebody picked up and transferred me but it went to voice mail. So went there and it took almost two hours to do an oil change. More

I had my car serviced and Rudy was amazing! He kept me up to date on the status before I even had a chance to ask. I have never had such an easy experience when it comes to maintenance on my ca He kept me up to date on the status before I even had a chance to ask. I have never had such an easy experience when it comes to maintenance on my car. Will definitely be back when more work is needed! Great facility and staff. 5 Stars!! More

The Quicklane guys were great. There was a bit of a wait, but Galen let me know and I chose to wait. They offered to drive me home then deliver my vehicle, great option. There was a bit of a wait, but Galen let me know and I chose to wait. They offered to drive me home then deliver my vehicle, great option. More

I have been taking my car to Huntley Ford for many years. They always treat me well when my car needs maintenance. Tim and Isabella are amazing to work with! They always treat me well when my car needs maintenance. Tim and Isabella are amazing to work with! More

Was our first time here at their service dept. and I'm telling you that we were very impressed with the service and promptness we had. Rudy was very professional and friendly. The Ford F-150 truck and I'm telling you that we were very impressed with the service and promptness we had. Rudy was very professional and friendly. The Ford F-150 truck we brought in had been to another shop and we ended up putting a bunch of money into the truck that wasn't the issue we took it in for. To say the least we spent close to 3k and still wasn't running right so we decided to take into Ford. They found the problem and fixed it and it runs great now. The follow up is also great there. They care about getting your vehicle fixed right and making the customer #1. More

This whole team was SUPER HELPFUL! I called in to find a part, they were helpful by phone and set the part aside for me. Service walked me over to parts and parts gave me the part, sho I called in to find a part, they were helpful by phone and set the part aside for me. Service walked me over to parts and parts gave me the part, showed me that I could install myself but walked me back to service who was able to take care of me right away AND used my FordPass points! Thank you for making this so easy! More