Tom Peck Ford - Service Center

The level of professionalism in this dealership is outstanding. We stopped off the highway with some unexpected service needs. After reading exceptional reviews, we knew this was the place. We have be outstanding. We stopped off the highway with some unexpected service needs. After reading exceptional reviews, we knew this was the place. We have been to many dealerships for service as we travel the US. NON of them gave us full customer service like these great folks. James the service manager, Adam,service advisor, and we can't forget Rachel the cashier. Thank you for getting us back on the road!. More

Spoke with service advisor Adam in detail about a transmission problem on a 22 ram 3500 with AISIN trans. He took his time and was very helpful with my questions beyond my expectations. Very impresse transmission problem on a 22 ram 3500 with AISIN trans. He took his time and was very helpful with my questions beyond my expectations. Very impressed with how I was addressed and treated. Exceptional! More

I really appreciated the proactive nature of this team when it came to a recall repair on my Ford Edge. I knew I had needed to go in for a recall for awhile but as a busy working mom it is very difficult when it came to a recall repair on my Ford Edge. I knew I had needed to go in for a recall for awhile but as a busy working mom it is very difficult to find time to go into the car shop. Elyn reached out to me as part of the mobile recall team and was able to set up this service at my home. The immense relief I felt knowing that they could come to me and I didn't need to figure out a way to get my car into the shop. Ed was the technician who came to do the repair and he was extremely professional as he took on the repair in my garage during a snow storm no less! Thank you to all involved - this was a very positive experience! More

I recently experienced exceptional car maintenance service at Huntley Ford. Adam, the service advisor, provided exemplary assistance, ensuring timely and precise service delivery. The pricing was fair service at Huntley Ford. Adam, the service advisor, provided exemplary assistance, ensuring timely and precise service delivery. The pricing was fair, reflecting their commitment to customer satisfaction. I enthusiastically recommend Huntley For for anyone in need of reliable car maintenance services. Looking forward to my next visit with confidence. All the best to the team! More

Recently moved and needed a new trustworthy spot for servicing my Ford Taurus. Huntley Ford happened to be in the neighborhood I gave them a shot. Not only did they get me in right away they we're also servicing my Ford Taurus. Huntley Ford happened to be in the neighborhood I gave them a shot. Not only did they get me in right away they we're also very thorough with my request, service needed and inspection as well. Will continue to visit for future services, highly recommended!! More

Out and about, doing errands, we had an emergency issue with our vehicle that we needed fixed immediately, as we are retired with only one car. We were able to drive our car to Huntley Ford (without an app with our vehicle that we needed fixed immediately, as we are retired with only one car. We were able to drive our car to Huntley Ford (without an appointment). The service personnel were knowledgeable, helpful and courteous. The fix was an easy one, and was done immediately for us. We were thrilled! More

Love the service department at Huntley Ford. That department is a very busy one as they always have a lot of cars to take care of but always manage to take care of me when I have an issue with m That department is a very busy one as they always have a lot of cars to take care of but always manage to take care of me when I have an issue with my car. Thank you Rudy! More

This dealership FINALLY figured out the issue with our F150 and repaired it correctly. Service advisor Isabella was also great to deal with our extended warranty company who were somewhat....no, very...fr F150 and repaired it correctly. Service advisor Isabella was also great to deal with our extended warranty company who were somewhat....no, very...frustrating to deal with and to keep informed as to the status of everything. The repairs were completed before the warranty company even approved them. Isabella was very accommodating to provide them with the documents they required and thereafter to make sure we received our refund after they sent the payment. We have been a customer for 8 years and have nothing but good to say. More

I had an urgent job with the brakes on my Ford Flex and my service advisor, Isabella has done an excellent job. She got me in immediately knowing the urgency and the importance of the situation and took g my service advisor, Isabella has done an excellent job. She got me in immediately knowing the urgency and the importance of the situation and took good care of me with excellent customer service. She's very professional, polite, and super knowledgeable. Highly recommend! More

Huntley Ford Service Department is very efficient. Rudy, my service advisor, is personable, kind and efficient. Coming from another dealership prior, where the reps were stressed and not personable, t Rudy, my service advisor, is personable, kind and efficient. Coming from another dealership prior, where the reps were stressed and not personable, this is very refreshing. Even under pressure with a hectic position, Rudy maintains his composure in a pleasurable manner. More