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Tom Peck Ford - Service Center

Huntley, IL

4.8
237 Reviews

237 Reviews of Tom Peck Ford - Service Center

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April 07, 2024

Galen in the Quicklane was awesome. Always super friendly and knowledgeable. Went in and got my oil change and tired rotated. They always do a great job in there. More

by padillamirko268
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Galen
April 04, 2024

I recently had problems with my car, had to get it towed in. Isabella called me and kept me updated throughout the whole process. Had my car fixed and running great within a few days. Thank you Isabella! More

by Margaret O.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isabella
April 02, 2024

Had my car there for service. Brandon helped me. He was very friendly, communicated throughout the process. Even offered me a ride home when it was going to be longer than expecte More

by John J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
March 31, 2024

Excellent service very nice people especially Isabella thank you very much! She was very communicative and kept me informed throughout the whole process. More

by Will L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isabella
March 29, 2024

Went to Huntley Ford because I was having some transmission issues. Called to schedule an appointment, spoke with Karina. She was very helpful in getting me in the system and set up with an appoin More

by David M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karina and Brandon
March 25, 2024

The service department is one of the best I have ever seen for a dealership! More

by Karen Jones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rudy
February 28, 2024

Professional, fast and great service. I went in for an oil change and was out within an hour. The people doing the service were competent and easy to talk to. Thank you for making it an More

by hotballer78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Becky Barruss
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 27, 2024

Excellent experience 5/5 would come back thanks Huntley ford for all your help great work More

by subisquad62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Quattrocchi
February 15, 2024

The entire staff is incredible at Old Orchard Nissan. . They care and are super friendly.. Especially Service manager Tim and Roland.. If anyone asks where to service any of their car needs I will be sur More

by hammerboss22
Recommend Dealer
Yes
Employees Worked With
ROLAND
Feb 26, 2024 -

Huntley Ford responded

Thank you for servicing with Old Orchard Nissan!

February 03, 2024

Service is great, staff is always helpful and attentive. Have already purchased several vehicles from Huntley ford. More

by Jjgarcia1417
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey in finance and Rudy in service
Feb 26, 2024 -

Huntley Ford responded

Thank you for your business and your kind words! We think of every customer as a Huntley Ford VIP! Hope to see you back at our quick lane tire and auto center for any routine auto maintenance in the future!

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