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Tom Peck Ford - Service Center

Huntley, IL

4.8
237 Reviews

237 Reviews of Tom Peck Ford - Service Center

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April 24, 2024

Great customer service. They have a great service department. Would highly recommend them. Easy to manage appointments and text updates on progress. More

by chavez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rudy Rios
April 22, 2024

I had a service appointment with Isabella, and she was great. Got my car all fixed up, communicated with me regarding price and how long it would take. She is very friendly and knowledgeable. Thank you! More

by Aila F
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isabella
April 21, 2024

Adam was great. He went above and beyond our expectations. He called us on his day off to let us know the part was in and kept us informed throughout the process. Ex More

by Eddie Godin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
April 20, 2024

Huntley Ford has a great thing called mobile service! They come to you with a van and work on your vehicle in your driveway! This was super convenient for me as I have a baby and didn't have to take him More

by danniellehoeg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed
April 19, 2024

Huntley Ford has a great employee in the service department. Brandon was very friendly and did not pressure me to buy extra things, or get extra work done. My car is fixed and it was within my budge More

by gephardtkamilla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
April 17, 2024

Ed with mobile service was fantastic! My car wouldn't start, and I called Huntley Ford. They offered to send out the mobile service van and jump my car or change my battery. Ed came out i More

by Devon N
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed
April 16, 2024

Isabella is the greatest! So kind and knowledgeable! She was very helpful in finding out what was wrong with my car and getting me into a loaner while it was getting worked on More

by Angil T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isabella
April 13, 2024

I took my Escape into the Quicklane recently. Galen was very friendly checking me in. They had a little bit of a wait, so Galen offered to give me a ride home and then bring the vehicle to me whe More

by Holly K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Galen
April 11, 2024

Recently had a great experience with Huntley Ford. Called and spoke with Libby about a recall notice I got. She said my recall was available for mobile service. I had no idea they even did this! Ed ca More

by creggerkatia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
LIbby and Ed
April 10, 2024

Rudy in service was great. Got all my work done and even told me about Ford Pass points I could use to pay for my repair. Thanks for your help! More

by Tiago Fuentes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rudy
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