237 Reviews of Tom Peck Ford - Service Center
Great customer service. They have a great service department. Would highly recommend them. Easy to manage appointments and text updates on progress. They have a great service department. Would highly recommend them. Easy to manage appointments and text updates on progress. More
I had a service appointment with Isabella, and she was great. Got my car all fixed up, communicated with me regarding price and how long it would take. She is very friendly and knowledgeable. Thank you! great. Got my car all fixed up, communicated with me regarding price and how long it would take. She is very friendly and knowledgeable. Thank you! More
Adam was great. He went above and beyond our expectations. He called us on his day off to let us know the part was in and kept us informed throughout the process. Ex He went above and beyond our expectations. He called us on his day off to let us know the part was in and kept us informed throughout the process. Excellent and professional customer service. More
Huntley Ford has a great thing called mobile service! They come to you with a van and work on your vehicle in your driveway! This was super convenient for me as I have a baby and didn't have to take him They come to you with a van and work on your vehicle in your driveway! This was super convenient for me as I have a baby and didn't have to take him out to get my oil changes. Thank you to Karina and Ed for setting it up. More
Huntley Ford has a great employee in the service department. Brandon was very friendly and did not pressure me to buy extra things, or get extra work done. My car is fixed and it was within my budge department. Brandon was very friendly and did not pressure me to buy extra things, or get extra work done. My car is fixed and it was within my budget. Thanks Brandon. More
Ed with mobile service was fantastic! My car wouldn't start, and I called Huntley Ford. They offered to send out the mobile service van and jump my car or change my battery. Ed came out i My car wouldn't start, and I called Huntley Ford. They offered to send out the mobile service van and jump my car or change my battery. Ed came out in the van and he tried to jump my car. It still wouldn't start so he changed my battery. Got my car working again. Thank you Ed! More
Isabella is the greatest! So kind and knowledgeable! She was very helpful in finding out what was wrong with my car and getting me into a loaner while it was getting worked on So kind and knowledgeable! She was very helpful in finding out what was wrong with my car and getting me into a loaner while it was getting worked on. Great job Isabella! More
I took my Escape into the Quicklane recently. Galen was very friendly checking me in. They had a little bit of a wait, so Galen offered to give me a ride home and then bring the vehicle to me whe Galen was very friendly checking me in. They had a little bit of a wait, so Galen offered to give me a ride home and then bring the vehicle to me when it was done. Very helpful. I didn't have to sit there a couple hours, was able to go home and get some work done. Thank you Galen! More
Recently had a great experience with Huntley Ford. Called and spoke with Libby about a recall notice I got. She said my recall was available for mobile service. I had no idea they even did this! Ed ca Called and spoke with Libby about a recall notice I got. She said my recall was available for mobile service. I had no idea they even did this! Ed came out with a van and did the recall right in my garage. Super easy and I didn't have to wait any time at the dealership. Will definitely use this service again. More
Rudy in service was great. Got all my work done and even told me about Ford Pass points I could use to pay for my repair. Thanks for your help! Got all my work done and even told me about Ford Pass points I could use to pay for my repair. Thanks for your help! More