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Tom Peck Ford - Service Center

Huntley, IL

4.9
231 Reviews

231 Reviews of Tom Peck Ford - Service Center

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April 16, 2024

Isabella is the greatest! So kind and knowledgeable! She was very helpful in finding out what was wrong with my car and getting me into a loaner while it was getting worked on More

by Angil T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isabella
April 13, 2024

I took my Escape into the Quicklane recently. Galen was very friendly checking me in. They had a little bit of a wait, so Galen offered to give me a ride home and then bring the vehicle to me whe More

by Holly K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Galen
April 11, 2024

Recently had a great experience with Huntley Ford. Called and spoke with Libby about a recall notice I got. She said my recall was available for mobile service. I had no idea they even did this! Ed ca More

by creggerkatia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
LIbby and Ed
April 10, 2024

Rudy in service was great. Got all my work done and even told me about Ford Pass points I could use to pay for my repair. Thanks for your help! More

by Tiago Fuentes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rudy
April 07, 2024

Galen in the Quicklane was awesome. Always super friendly and knowledgeable. Went in and got my oil change and tired rotated. They always do a great job in there. More

by padillamirko268
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Galen
April 04, 2024

I recently had problems with my car, had to get it towed in. Isabella called me and kept me updated throughout the whole process. Had my car fixed and running great within a few days. Thank you Isabella! More

by Margaret O.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isabella
April 02, 2024

Had my car there for service. Brandon helped me. He was very friendly, communicated throughout the process. Even offered me a ride home when it was going to be longer than expecte More

by John J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
March 31, 2024

Excellent service very nice people especially Isabella thank you very much! She was very communicative and kept me informed throughout the whole process. More

by Will L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isabella
March 29, 2024

Went to Huntley Ford because I was having some transmission issues. Called to schedule an appointment, spoke with Karina. She was very helpful in getting me in the system and set up with an appoin More

by David M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karina and Brandon
March 25, 2024

The service department is one of the best I have ever seen for a dealership! More

by Karen Jones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rudy
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