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231 Reviews of Tom Peck Ford - Service Center
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May 07, 2024
Recently had my car serviced at Huntley Ford. First off, shout out to the most wonderful Service Advisor - Isabella! She is so knowledgeable about vehicles and service needs. I feel comfortable d First off, shout out to the most wonderful Service Advisor - Isabella! She is so knowledgeable about vehicles and service needs. I feel comfortable dropping my car off knowing that everything will be taken care of timely and thoroughly. Thanks to the entire Service Department for always taking great care of me!! More
by octaviaconley60
Employees Worked With
Isabella
May 05, 2024
The customer service agent was very polite and helpful. I made an appt online which was a very easy process. The day of I actually arrived a bit early and they took my car right in. The evaluation time and I made an appt online which was a very easy process. The day of I actually arrived a bit early and they took my car right in. The evaluation time and repairs didn't take long and I was able to wait in a comfortable waiting area. I really appreciate the work they did. More
by watersdominick2
Employees Worked With
Adam
May 04, 2024
I recently needed some work done on my truck, I called spoke with Karina. She set up an appointment for me with pick up and delivery. So they came, picked up my truck at work, took it to the shop and fixe spoke with Karina. She set up an appointment for me with pick up and delivery. So they came, picked up my truck at work, took it to the shop and fixed it, then brought it back to me at work. It was a life saver and I didn't even need to take a day off work. This is a great service! Thank you! More
by yamrpouderem
Employees Worked With
Karina
May 03, 2024
Service advisor provided exceptional customer service! Genuine and provided detailed explanation of recommended services, made a huge difference with my review for retailer. Adam should be applauded for t Genuine and provided detailed explanation of recommended services, made a huge difference with my review for retailer. Adam should be applauded for true customer service & delivering on behalf of Ford brand. I thank you for simply being human with positive energy , you deserve raise & promotion! More
by dodartgettosa
Employees Worked With
Adam
May 03, 2024
Sudden "Brake Warning Light" was the reason for my "drop in" visit to Huntley Ford Service Department recently. I received immediate, outstanding assistance from Service Advisor, Brandon, who was able to ar in" visit to Huntley Ford Service Department recently. I received immediate, outstanding assistance from Service Advisor, Brandon, who was able to arrange prompt and efficient maintenance to my 1999 Altima. Communication was quick, clear and precise; their collaborative efforts were confidence-inspiring and reassuring. I appreciate the exceptional customer care and professional expertise, which is why I have been a customer since 2003...keep up the great job. More
by kelleethely
Employees Worked With
Brandon
May 02, 2024
I recently had a service appointment with Brandon. He did a great job. Very professional, and didn't push any extra services on me. Actually told me what things could wait and what couldn't. Highly r He did a great job. Very professional, and didn't push any extra services on me. Actually told me what things could wait and what couldn't. Highly recommend. More
by amanthaarya
Employees Worked With
Brandon
April 30, 2024
Go see Brandon in the service department! Recently had my car towed in, and he was able to get my car looked at within a few days and get it back up and running. He was very professional and Recently had my car towed in, and he was able to get my car looked at within a few days and get it back up and running. He was very professional and communicated step by step through the repair. Thanks Brandon! More
by zhesshaig44
Employees Worked With
Brandon
April 28, 2024
I highly recommend the service department at Huntley Ford. Recently dropped my car there for some service. Brandon was my advisor, he was very professional and explained everything that needed to be don Ford. Recently dropped my car there for some service. Brandon was my advisor, he was very professional and explained everything that needed to be done to my car. Showed me pictures as well, which helped know they were trustworthy. Will definitely bring my car there next time as well. More
by brucesandrew26
Employees Worked With
Brandon
April 28, 2024
The mobile service option at Huntley Ford is super convenient. I had a recall on my vehicle that needed to be done, and also needed an oil change. Libby set up the appointment for me, and Ed came to m convenient. I had a recall on my vehicle that needed to be done, and also needed an oil change. Libby set up the appointment for me, and Ed came to my job while I worked and took care of both. Great service! More
by jforster463
Employees Worked With
Ed
April 26, 2024
I recently took my car to the Quicklane at Huntley Ford and worked with Galen. He helped with my 50K mile service. My car is happy now! Thanks Galen! and worked with Galen. He helped with my 50K mile service. My car is happy now! Thanks Galen! More
by heathermonique9
Employees Worked With
Galen
