Tom Peck Ford - Service Center

Adam was a helpful and polite service advisor. He explained all of his recommendations and was careful to be sure that all servicing of the auto was approved by me prior to having the work done. W He explained all of his recommendations and was careful to be sure that all servicing of the auto was approved by me prior to having the work done. We had talked the week prior to my visit and he made sure that all needed items were available in the shop when the dropped off the auto. I was pleasantly surprised that everything was done in one day. I was pleased with all the work that was performed and the auto was in clean condition when I retrieved it. Thanks to all who worked on it. More

Tim McKay and team really took good care of me and provided great service and appropriate pricing competitive to all local mechanics. This is very important because dealers have a habit of marking veh provided great service and appropriate pricing competitive to all local mechanics. This is very important because dealers have a habit of marking vehicle maintenance and work double or more to local market mechanics. Getting this competitive pricing allows me to continue using Ford to service my vehicle. More

I was able to schedule an appointment and was received at the proper time by the service advisor who was attentive and knowledgeable about my service needs. I was able to wait for necessary service which was the proper time by the service advisor who was attentive and knowledgeable about my service needs. I was able to wait for necessary service which was completed in about an hour as promised. I am completely satisfied with Huntley Ford as usual. The service advisor made himself available for any other questions or needs. More

Quick Lane Huntley is always informative and helpful. Last time, they found issues with my newly purchased used car from another dealer. I took it back to that dealer and was reimbursed for all of the ch Last time, they found issues with my newly purchased used car from another dealer. I took it back to that dealer and was reimbursed for all of the charges and they fixed the axle joint which QL Huntley discovered was leaking. This time, QL saved me a little money bc I asked for the “Works”, but didn’t actually need it since all my tires were exactly 6/32”. So the gentleman at the desk reduced my fee. I always call ahead to see if there are a lot of people in front of me. I’m usually in and out in under 90 minutes. More

Went here to get my cat converters replaced on a F150. They ordered the parts and texted me when they came in. Took the truck in and got truck back the same day. Everything went nice and smooth and didn't They ordered the parts and texted me when they came in. Took the truck in and got truck back the same day. Everything went nice and smooth and didn't cost me a dime. No more p0420 and p0430 check engine light. Truck runs so much better thank you for everything. More

I am so appreciative of the service and honesty of Tim in the service department for having his team quickly evaluate and fix the issue with my truck, because everything is so expensive now a days it is a re the service department for having his team quickly evaluate and fix the issue with my truck, because everything is so expensive now a days it is a relief that Huntley Ford still has a system in place that still upholds honor and respect for the customer. My transaction could have been expensive but Tim's team accessed the problem appropriately, great to know that there are still dealerships that honor the customer and value service. Definitely don't need to have any other dealerships to service my vehicle. Thanks Tim and Huntley Ford. Life customer. More

My Ford was not in need of repair, I had simply locked my car/house keys and phone in my car. With permission Adam and another young man were able to help. They were professional and took great care. I am so car/house keys and phone in my car. With permission Adam and another young man were able to help. They were professional and took great care. I am so thankful for the help I received. This is truly what customer service is all about. More

I brought my 2019 Ford Edge in to Huntley Ford to have my oil changed and the tires rotated. I went to the comfortable waiting room and relaxed. They always have the home improvement channel on their TV. I a oil changed and the tires rotated. I went to the comfortable waiting room and relaxed. They always have the home improvement channel on their TV. I actually read a magazine and my car was finished in less than an hour and a half. You never need an appointment there. If the wait is going to be long, they take you home and pick you back up when the car is finished, or you can come back another day. More

Oh my what an experience! First of all, they drove all the way to my work and picked my truck up, completed all the maintenance, and returned it back to me while I was at work First of all, they drove all the way to my work and picked my truck up, completed all the maintenance, and returned it back to me while I was at work. A special shout out to the service manager, I believe his name is James Nash, He handled all the logistics and exceeded my expectations for this service visit. My biggest surprise was walking out to my vehicle after work and finding out that it was detailed inside and out. Thanks again Huntley Ford for excellent customer service! More

I love the pick up and delivery service at Huntley Ford! It is so convenient when something is going on with your car. They came picked up my car, took it to the dealership, worked on it and brought it back It is so convenient when something is going on with your car. They came picked up my car, took it to the dealership, worked on it and brought it back. Rudy was great at communicating with me throughout the process. Will definitely use this service again. More