Tom Peck Ford - Service Center

My Ford was not in need of repair, I had simply locked my car/house keys and phone in my car. With permission Adam and another young man were able to help. They were professional and took great care. I am so car/house keys and phone in my car. With permission Adam and another young man were able to help. They were professional and took great care. I am so thankful for the help I received. This is truly what customer service is all about. More

I brought my 2019 Ford Edge in to Huntley Ford to have my oil changed and the tires rotated. I went to the comfortable waiting room and relaxed. They always have the home improvement channel on their TV. I a oil changed and the tires rotated. I went to the comfortable waiting room and relaxed. They always have the home improvement channel on their TV. I actually read a magazine and my car was finished in less than an hour and a half. You never need an appointment there. If the wait is going to be long, they take you home and pick you back up when the car is finished, or you can come back another day. More

Oh my what an experience! First of all, they drove all the way to my work and picked my truck up, completed all the maintenance, and returned it back to me while I was at work First of all, they drove all the way to my work and picked my truck up, completed all the maintenance, and returned it back to me while I was at work. A special shout out to the service manager, I believe his name is James Nash, He handled all the logistics and exceeded my expectations for this service visit. My biggest surprise was walking out to my vehicle after work and finding out that it was detailed inside and out. Thanks again Huntley Ford for excellent customer service! More

I love the pick up and delivery service at Huntley Ford! It is so convenient when something is going on with your car. They came picked up my car, took it to the dealership, worked on it and brought it back It is so convenient when something is going on with your car. They came picked up my car, took it to the dealership, worked on it and brought it back. Rudy was great at communicating with me throughout the process. Will definitely use this service again. More

The mobile service option is wonderful at Huntley Ford. Elyn was great in setting up the appointment for my recall and oil change. Ed came to my work and did everything within an hour. I didn't have to tak Elyn was great in setting up the appointment for my recall and oil change. Ed came to my work and did everything within an hour. I didn't have to take time off work, or sit at the dealership for hours. It was great. Great option for working folks. More

Recently used their mobile service for a recall. Ed came to my house and took care of the recently in an hour. Super convenient didn't even need to leave my house! Great service! Ed came to my house and took care of the recently in an hour. Super convenient didn't even need to leave my house! Great service! More

My service rep, Isabella, was exceptionally helpful, offered clear information and kept in touch during the diagnostic and work processes, offered clear information and kept in touch during the diagnostic and work processes, More

John was extremely helpful & answered all of my questions & concerns. Went in for regular service & he suggested having things flushed & had battery checked & found that it was under warranty & was “near dea & concerns. Went in for regular service & he suggested having things flushed & had battery checked & found that it was under warranty & was “near death.” Replaced it. So grateful John was on the ball as we had a very important hospital appt for my husband in Chicago the next day. Could have been a disaster had the battery failed. Thank you, John! More

I got great customer service from Rudy the service advisor, he kept me in the loop on the process of my vehicle and showed how much he cared about the vehicle and me as a customer. I will continue to advisor, he kept me in the loop on the process of my vehicle and showed how much he cared about the vehicle and me as a customer. I will continue to use your shop and the excellent Technician's that have been doing exceptionally great work. Thank you. More

I brought my 2024 Maverick in because of some failure codes. Adam was very helpful. He got with Mike in maintenance, and he looked at it and figured out what the issue was. They fixed the one item that w codes. Adam was very helpful. He got with Mike in maintenance, and he looked at it and figured out what the issue was. They fixed the one item that was causing the code. And found the cause of the other codes. It was our tow bar braking system wiring that caused the other codes. One he unhooked the braking system all the codes cleared out. I didn’t have an appointment, but they got me back on the road. Would you please thank Adam and Mike for the outstanding service. Mike explained everything thoroughly. More