
Huntley Ford
Huntley, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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It was a very good first time car buying experience. The dealer was able to work with me on a good deal and explain a lot of first time buyer information. Overall, I am very happy with my car choice and my dealer was able to work with me on a good deal and explain a lot of first time buyer information. Overall, I am very happy with my car choice and my buying experience. More
My sales rep and finance person very professional. Enjoyed my visit and will send my friends. Clean and friendly dealership with excellent staff. Fast service with good priices and selection. Enjoyed my visit and will send my friends. Clean and friendly dealership with excellent staff. Fast service with good priices and selection. More
I called on the phone to find if the Fusion I desired and that was listed on the web site was still available. As promised, the call with correct information was returned promptly. The price was discussed that was listed on the web site was still available. As promised, the call with correct information was returned promptly. The price was discussed on the phone and did not change when I arrived at Tom Peck Ford. Mark showed me all the features and set up my Bluetooth phone for a demonstration. It sold me! We reviewed the price again and still no changes. The Finance Manager made the experience very pleasent as well. In less then 2 hours I was on my way home with a new Ford but not before meeting Tom Peck. What a nice place with nice people that care. Tom told me his door is always open and Mark said the coffee is always brewing. My neighbor told me to check out Tom Peck Ford and I am glad I did. More
I worked with salesman Jeff Kintzler. He was superb. He even went so far as to pick me up at my house in his own car since I had to go back home to get a check and wait for the final preparation of the car even went so far as to pick me up at my house in his own car since I had to go back home to get a check and wait for the final preparation of the car. More
Had a great experience while purchasing a used Taurus. Jeff bent over backwards to see that I got a great deal & the car was in perfect condition. The car at delivery looked like it had just come from t Jeff bent over backwards to see that I got a great deal & the car was in perfect condition. The car at delivery looked like it had just come from the factory. I would definely recommend this dealer to anyone looking to purchase a new or used car. More
On thursday, we had the first winter storm of the year. and i had gotten into a little accident with my car. I went to Tom Peck Ford and was met by Ryan. He quickly got to my car and gave me the estimate and i had gotten into a little accident with my car. I went to Tom Peck Ford and was met by Ryan. He quickly got to my car and gave me the estimate. The price, kinda high, but thats what i get for being stupid and driving out in the storm. The next day, Ryan called and told me my rim was in and they got my car in and out in a hurry. Didn't waste time giving me the run around or anything. Ryan was very professional, and courtious. I will definitely deal with Ryan again and Tom Peck Ford Quick Lane. More
Went looking to buy a brand new Edge and Tom Peck was close to the house.Even after having horrible service with their service dept with my brother's car that was purchased through them I decided to give close to the house.Even after having horrible service with their service dept with my brother's car that was purchased through them I decided to give them a shot. NEVER should have gone back. Tried having my mom release the title on my car without working out payments with me. Then tried telling me that there was going to be a fee because of the "jump title" The car that I wanted I was told there was no way we could get my payment under$500.00 that was the lowest he could possibly go. I asked for Tom to see if they had a similar car without the AWD to see if we could get under the $500. Told me he would call me right back still no call. I ended up going to a different dealership and getting the car I looked at at Tom Peck with more options on it for $5,000.00 less. Worst Experience EVER! More
This is the second car we have purchased with Tom Peck Ford. The service we get each time is over and above the norm. If we should ever need another car or if we know of anyone of our friends who are in n Ford. The service we get each time is over and above the norm. If we should ever need another car or if we know of anyone of our friends who are in need of a car we would not hesitate to let them know that Tom Peck Ford is where they want to go for the best service and price. More
Have bought several vehicles here abd have always been treated with respect. When service is required we have always been given a loaner. Great place to buy a car. whenever I am in the dealership I am treated with respect. When service is required we have always been given a loaner. Great place to buy a car. whenever I am in the dealership I am greeted by the owner, Tom Peck Jr. The whole organization makes you feel like family More
Some Sales people at this dealership LIE! I bought a Some Sales people at this dealership LIE! I bought a trade-in car from this place and after one evening thinking back about my experience I will Some Sales people at this dealership LIE! I bought a trade-in car from this place and after one evening thinking back about my experience I will say that the sales person I dealt with and his manager have a good-cop-bad-cop routine down to an art. They also lied to me on at least 3 occasions - 1) belt tensioners cost $5, 2) 2004 Sienna LE do not have belt tensioners, 3) they fixed a problem about a squeaking belt. Moreover, they do cheap fixes and hope you do not call out their dishonesty. I know dealers are not known to be the epitome of truth and honesty, but my experience at this place was not good. If I had spent more time thinking and verifying all the misinformation I got, I may not have bought the car, but at that moment I did not have a clear head. I want to share my experience so you will be prepared if you choose to deal with them. (Addition) After coming home on Saturday evening, I did not drive the van until Monday morning. However, it could not start. I could hear the alternator ticking, but nothing more. I swapped the new battery with an older one from my other car and the van started smoothly. As I looked closer, the new battery was underrated for the van. It had a CCA of 540 which is way lower than what websites of battery sellers recommend (at least 640 CCA ). They did place a new battery in the car, but were too cheap to spend $19.40 more to get the correct one. I managed to get tom peck ford to replace the battery (as it was under warranty) and had to pay $19.40 to get one of a higher CCA. With these litany of poor service, dishonesty and penny pinching behavior, I DO NOT RECOMMEND this dealership. It is not worth taking the risk and getting lied to and cheated. More