Huntley Ford

They made everything easy, and the oil change was quick. They also respond when I have a question. They also respond when I have a question. More

I arranged a test drive and verified three times that the car was ready for a test drive. I tell them I'm driving 70 miles to come see this car. When I get there. There is no car. They lie about the car not car was ready for a test drive. I tell them I'm driving 70 miles to come see this car. When I get there. There is no car. They lie about the car not being drivable that is unsafe and then that they can't even show it to me that it's in the shop. Totally a bait and switch situation. It should be illegal More

Called to inquire on a used truck they had listed on their website. Was told that it was still available, had been purchased at an auction, and had passed with flying colors their "rigorous inspection." their website. Was told that it was still available, had been purchased at an auction, and had passed with flying colors their "rigorous inspection." Scheduled a test drive and when we were half way there (we live an hour away), got another call that this truck was now no longer available for sale due to it having a faulty suspension and sunroof leak. How did this pass their inspection? They then proceeded to tell us to still come out as they had the biggest selection of Ford trucks anywhere. Why would we give our business to them, when we were lied to? Also, the truck is still listed on their website as available. Talk about a bait and switch. More

This hands down is the worst place to deal with. From the sales people all the way to the managers. All I wanted to do was buy my wife a new SUV and being out of state they wouldn’t even get me pre- From the sales people all the way to the managers. All I wanted to do was buy my wife a new SUV and being out of state they wouldn’t even get me pre-approved before I get there without physically being there. It’s a 6hr drive to get there or I would need to fly down. When I called to speak to a manager, the sales person told me mangers were by appointment only. I had to ask over and over and the salesman just kept telling me he was just doing his job by not getting his manager. The unwillingness to work with someone out of state is absolutely unacceptable. Why would you turn down business? More

Grate customer service Eddie was quick and easy to work with highly recommend coming and talking to Eddie if you are in the market. with highly recommend coming and talking to Eddie if you are in the market. More

Joon was very helpful and professional. Made sure i got everything i needed when i was went in:) Made sure i got everything i needed when i was went in:) More

One of the worst dealership . Don’t honour their online price. It’s all bait and make you drive to dealership and waste time. Don’t honour their online price. It’s all bait and make you drive to dealership and waste time. More

Meet with Chris Gillespie who put a deal together for us real quick. Left in our dream car. Thank you Christian real quick. Left in our dream car. Thank you Christian More

My lease was almost up so my husband and I needed to decide if we would keep our vehicle or not. We ended up at Huntley Ford working With Eric Williams and I cant say enough great things about my expe decide if we would keep our vehicle or not. We ended up at Huntley Ford working With Eric Williams and I cant say enough great things about my experience. We chatted, looked at a few vehicles, chatted some more, the GM came over to chat (they were going to keep an eye out on a couple of models for me) then I left. I never felt pushed or misguided. I was given multiple options on what I could do and not all of them benefited the dealership. Everything felt honest. No Nonsense. Of course, I went and checked a few other dealerships. (Im Human, sorry Eric). I wasnt in the best position with my lease, I didnt have many good options. But I texted with Eric throughout the process and he answered all of my questions (QUICKLY). He was able to work with us and help us understand the situation we were in. He wanted to help us get out of our lease and into a vehicle that we actually wanted. He was kind, and funny, and didn't mind me going off topic to talk about my kids. After everything, we traded in our explorer and bought a new 2024 Expedition! Eric made this process so easy. Car buying is no joke, and it was a massive purchase for me. So, having someone like Eric guide me through this made it much easier, and less stressful. Thank you Huntley Ford! More

I only came for an express oil change and the service rep was extremely polite and helpful. The visit took as long as was estimated and things were great. He gave recommendations on maintenance work that may was extremely polite and helpful. The visit took as long as was estimated and things were great. He gave recommendations on maintenance work that may be needed, but was not pushy. Very satisfied and I 'm sure I'll return. More