Huntley Ford

I was a return Tom Peck customer and this time we were looking at a 2013 Ford Escape; which we ended up buying. The day we showed up on the lot we were promptly greeted by salesman Nathan Shepherd. Let looking at a 2013 Ford Escape; which we ended up buying. The day we showed up on the lot we were promptly greeted by salesman Nathan Shepherd. Let me just say that Nathan did everything possible for us to get into the vehicle we wanted. The finance department did an excellent job of getting us into this vehicle. Nathan Shepherd was great......friendly, professional and helped us to understand our vehicle before taking it home. I would definitely recommend the Tom Peck dealership!!!!!! More

I moved out to the Huntley area from Chicago in July of 2003. As chance would have it, my wife and I needed a new vehicle. We stumbled into Tom Peck Ford of Huntley. After ten years, my wife and I (and se 2003. As chance would have it, my wife and I needed a new vehicle. We stumbled into Tom Peck Ford of Huntley. After ten years, my wife and I (and several family members) have purchased numerous vehicles from this dealership. My family and I also have our vehicles serviced there. The sales staff is polite and professional. They do not push or pressure you into a vehicle that is not for you. Another reason I continue to do business there is the service staff. I have not once in ten years had a misdiagnosed or a duplicate service relates issue with any of the vehicles I or other family members who have brought vehicles there for service. They fix the problem. My wife drives 100+ miles a day to and from work. After ten years, we have never had a breakdown with any of our vehicles that are serviced there, and we were never left stranded on the side of the road for any reason. I would like to thank George and Tony (Service) for their time and patience. I would like to thank: Jack, Greg, Big Mike, and Dan (Mechanics) for their great work ethic and job knowledge/abilities in servicing my many vehicles. Best Regards, Steven Sullivan and Family. More

Went for an oild change, swound up havinf transmission and differntial lube changed. Happy the dealship looks for things ...however this trip cost over $500.00. and differntial lube changed. Happy the dealship looks for things ...however this trip cost over $500.00. More

The service and the people who work at Peck's are very friendly and courteous I've had work done here before and I will have my cars serviced here again. very friendly and courteous I've had work done here before and I will have my cars serviced here again. More

Excellent dealership with integrity, repeat customer that was very satisfied with the purchase, Dusty very knowledgeable and great to work with, Bob is the best GM that actually cares about the customers and was very satisfied with the purchase, Dusty very knowledgeable and great to work with, Bob is the best GM that actually cares about the customers and Larry puts the extra work in to get the best financing possible. Thank you Tom Peck for all the work to finally get me in a real truck! More

Roger was very easy to work with. We test drove different Ford models with different engines and he was very patient and accomadating while we went thru our process of deciding what to buy. He was knowledgab Ford models with different engines and he was very patient and accomadating while we went thru our process of deciding what to buy. He was knowledgable about the product and was generous with his time. I had asked him not to call and pressure us and he did just that. After shopping different dealerships over two and a half weeks we returned to Tom Peck confident that we had made the right decision about what car to purchase but from what dealership to purchase it from. I gave only a rating of "Good" to Customer Service and Quality of Work because they had to order a 2nd faub for us, then they had to program it and my husband said it took about 2 hours. They tested it and it was fine but after my husband used it a couple of times, it was not working properly. More

Adam Korzeniewski was very nice, knowledgeable, not over bearing or pushy. He made the process very easy, quick and did not try and talk me into anything. bearing or pushy. He made the process very easy, quick and did not try and talk me into anything. More

Went there after many dealers, and had horrible experiences at the other dealerships. So, walking in, we were on guard and VERY leary. We met with Jeff, who was fun to deal with. and Mark was a r experiences at the other dealerships. So, walking in, we were on guard and VERY leary. We met with Jeff, who was fun to deal with. and Mark was a really nice guy as well.. they worked with us to get what we wanted, and made us feel very comfortable, and answered all questions we had truthfully. They were absolutely awesome with our autistic daughter that we toted around with us, and and she loved it.. I would go back there in a heart beat, and I am glad we drove out there to find out car.. Jeff and Mark made our experience great and we will go back again!!!!!! More

Had a couple of recall issues and a few other maintenance items on my 2012 Ford Focus that I bought from Tom Peck. Emailed picture of one issue and Tony from the service Department was able to order the part items on my 2012 Ford Focus that I bought from Tom Peck. Emailed picture of one issue and Tony from the service Department was able to order the part from the picture in the email. They scheduled me for service, gave me a free loaner for the day and had the work done in time for me to pick it up after work. They communicated well and were friendly in the process. More

LIES AND MORE LIES....BROUGHT MY 2005 F150 IN FOR THE AIRBAG RECALL. WAS TOLD I HAVE ANOTHER PROBLEM WITH THE AIRBAGS, AND THAT IS NOT PART OF THE RECALL. HAD TO PAY ALMOST 300.00 FOR THE REPAIRS. 1 A AIRBAG RECALL. WAS TOLD I HAVE ANOTHER PROBLEM WITH THE AIRBAGS, AND THAT IS NOT PART OF THE RECALL. HAD TO PAY ALMOST 300.00 FOR THE REPAIRS. 1 AA SENSOR ASY, 1 RPB WIRE ASY. ALL NOT COVERED BY THE RECALL.....THANK-YOU FORD. WHAT GOOD THEN,THE STEERING ON MY 2005 F150 WOULD LOCK UP. I REPLACED THE STEERING PUMP, SAME PROBLEM. WAS TOLD ABOUT THE TSB# 05--9-23 FOR THE STEERING ISSUE BY MY FRIEND. aLSO, ON THE INTERNET, THIS ISSUE SHOULD BE A RECALL, BECAUSE OF THE SAFETY CONCERNS. BROUGHT IT TO TOM PECK FORD. WAS TOLD THE "NEW PUMP CAUSED THE PROBLEM". THAT IS A TOLD LIE. I HAD THE ISSUE BEFORE THE NEW PUMP WAS INSTALLED. THEY TOLD ME THE STEERING RACK, STEERING PUMP,1 TUBE ASSEMBLY,1 HOSE, WHEEL ALIGNMENT IS ALL DEF.. NDS TO BE REPLACED. THAT COSTED ME CLOSE TO 1500.00. I HAVE DECIDED TO NEVER BUY A FORD TRUCK AGAIN. MY SAFETY IS NOT THERE CONCERN. ALSO, FROM MY LIPS, TO MY GOD'S EARS, I WILL NEVER BUY A VEHICLE FOR TOM PECK FORD AGAIN.....THANK-YOU FOR THE EXP. FYI, I WISHED I WOULD HAVE SEEN THIS WEBSITE PIOR TO BRING MY TRICK TO TOM PECK FORD. THIS TRUCK IS ONLY SEVEN YRS OLD AND I HAVE NEVER HAD TO REPLACE THE WHOLE STEERING SYSTEM ON ANY CAR I EVER OWNED. i JUST HOPE NTSB OR FORD CAN REALIZE THAT THIS ISSUE NEEDS TO BE A RECALL SO THAT THEY CAN SAVE LIVES AND SELL FORD PRODUCTS. More