Huntley Ford
Huntley, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Service The Service Department was very helpful and very knowledgeable. Diagnosis was done quickly and the car was ready to pick up when promised. Recommend The Service Department was very helpful and very knowledgeable. Diagnosis was done quickly and the car was ready to pick up when promised. Recommend this dealer to anyone. More
Car Purchase Overall my experience was a good one. Good customer service and are willing to work with me on addressing a few concerns of the vehicle. Overall my experience was a good one. Good customer service and are willing to work with me on addressing a few concerns of the vehicle. More
Pleasant and On Time Had my car in for a protection package that came with the purchase. Upon arrival, I was greeted by the original Sales reps Chris and Roger and then so Had my car in for a protection package that came with the purchase. Upon arrival, I was greeted by the original Sales reps Chris and Roger and then some. Had a little glitch with the loaner car but they resolved it and had me on my way home. Then the car was ready on time, in fact, the service department called me to let me know my car was waiting, and I was already in the lot. Talk about timing :-) More
Thor my recent purchase I purchased a Ford Explorer back on June 19th, 2014. Chris and Roger were the sales folks I dealt with. Chris worked with me up to and past closing ti I purchased a Ford Explorer back on June 19th, 2014. Chris and Roger were the sales folks I dealt with. Chris worked with me up to and past closing time with success in getting me into a "Pre-Certified" ford Explorer that I named Thor. What a dream vehicle this is turning out to be. Chris showed me several vehicles before he found this gem that was with-in my price range. Then I was worried that financing was to be a problem, and Chris never doubted that this car was meant to be mine. He made the whole experience less painfull. Kudos to Chris, Kudos to Roger and MOST OF ALL KUDOS to TOM PECK for having a great team on his staff in a Clean and inviting establishment. I started as a Customer in their superb Service Dept. when I moved into the area some time ago, and now I am a loyal customer to the entire operation!!! More
My car died, captive audience for replacement! Wanted to replace with another Escape. Got what I wanted with bells &whistles! not sure the price was the best deal, but Went with the deal as I fe Wanted to replace with another Escape. Got what I wanted with bells &whistles! not sure the price was the best deal, but Went with the deal as I feel comfortable with the promises made. More
Beware of Tom Peck Ford "tricks" to increase profits!! Our purchase of a great car from Adam Korzeniewski turned sour after we drove home and reviewed the sales papers we had signed. Adam told us all cars Our purchase of a great car from Adam Korzeniewski turned sour after we drove home and reviewed the sales papers we had signed. Adam told us all cars needed to have the Vin number etched on all windows. But the paperwork we took home with us stated that the etchCARE was "optional" and Tom Peck Ford had charged $299 plus tax for this. We Googled "etchCARE scam" and discovered that unscrupulous dealers will scam customers into paying for Protection Packages like paint and fabric protection, nitrogen fill in tires, etchCARE, etc,etc. These are worthless and simply are a tricky way to get the customer to pay more. Most dealers are trustworthy and deal with the public in an honest manor. BUT, if you buy or have bought from Adam Korzeniewski at Tom Peck Ford be very wary of tricks and deceit served with a grin. So all who think Adam has given you an honest deal-- go back over your paperwork and you may not be so happy with your purchase. More
The Chuck Factor The reason I purchased my Ford Explorer was not bcuz I wanted to but bcuz I had to my other Explorer trans went out. I knew exactly who I had to call The reason I purchased my Ford Explorer was not bcuz I wanted to but bcuz I had to my other Explorer trans went out. I knew exactly who I had to call in Chuck . I have done business with him through other dealerships including his current one at Tom Peck. He is very upfront and honest. But most of all he is very patient he doesn't hound you like other places. So I highly recommend Chuck Gierlach at Tom peck More
New Car Sale Chris and every and everyone at Tom Peck took care of all our car buying needs and questions. We got car we wanted at a great price. I wish all my car Chris and every and everyone at Tom Peck took care of all our car buying needs and questions. We got car we wanted at a great price. I wish all my car buying experiences went as well . Thanks Chris. More
Service Excellent service department for taking care if warranty repairs along with the ability to utilize a loaner vehicle, the vehicle was repaired in a tim Excellent service department for taking care if warranty repairs along with the ability to utilize a loaner vehicle, the vehicle was repaired in a timely fashion . More
New Car Purchase We had a positive experience at Tom Peck Ford when we purchased a 2014 Ford Escape. Adam Korzeniewski presented us with quality information which allo We had a positive experience at Tom Peck Ford when we purchased a 2014 Ford Escape. Adam Korzeniewski presented us with quality information which allowed us to compare various SUV's to ensure we bought a vehicle meeting our needs. Norm Koch More