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Huntley Ford
Huntley, IL
996 Reviews
At Huntley Ford our mission is simple. We are a family-owned dealership in Huntley, IL committed to providing VIP customer service and quality products at fair prices to all of our customers. Here we streamline every step of the car shopping experience to provide a great visit that puts you first.In fact, we proudly serve drivers from across Illinois, including West Dundee, Crystal Lake, Elgin, Barrington, and more. Whether you stop by our service department or our showroom, you can always expect to be treated like a VIP at Huntley Ford. Stop by and see us today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 996 reviews
February 21, 2020
Having hard time for making a purchase I purchased a used 2017 Nissan SUV which came with 2 keys and remote start on 2/1/2020. Due to check engine light I wasn't able to use remote start an I purchased a used 2017 Nissan SUV which came with 2 keys and remote start on 2/1/2020. Due to check engine light I wasn't able to use remote start and was hoping it'll be fixed asap as promised at the time of purchase and dropped off my vehicle on 2/8/2020 and got a loaner as I am 150 miles away from dealership. Everything was fixed but they weren't not able to test the remote start as I was told that the second key they originally provided with the car at the time of purchase doesn't belong to it and remote start too on 2/20/2020. When I asked them to fix this up, both sales person and used car manager told me to pay extra for both second key and remote start. The car is still at the dealership. So far I made 3 trips(150 miles one way) to purchase the car on 2/1, drop off for service on 2/8 and drop off second key along with remote start to get it reprogrammed by dealer after fixing up a faulty ECM(done by nearby Nissan) on 2/14. This is getting hard and hard as I already tried 3 times calling since morning to speak to a general manager and owner and still awaiting for a call back. More
by ram R
Employees Worked With
Patrick, Junior
February 19, 2020
Happy Best experience ever!!! Very professional and friendly staff!!! From the beginning to the end I was helped out. Highly recommend this dealership.Thank Best experience ever!!! Very professional and friendly staff!!! From the beginning to the end I was helped out. Highly recommend this dealership.Thank you for everything. Looking forward to buy car from you again !!!A++++++++++++++++++++++ More
by 33melan
Employees Worked With
Gene Khaenko
February 17, 2020
I was looking to buy a used car . I found a great Lincoln the salesman Greg was great we worked hard to make my car purchase happen. Just wish we could have negotiated a little more on price. But over all wo the salesman Greg was great we worked hard to make my car purchase happen. Just wish we could have negotiated a little more on price. But over all wonderful people to work with. I live 7.5 hours away but would definitely go back to purchase another vehicle great overall experience. More
by Jeremy.72407
Employees Worked With
Greg
January 30, 2020
Amazing!! The best car dealership I’ve ever dealt with!! I got an amazing truck and I couldn’t be happier!! They even filled my gas tank without asking! Mike was my salesman and he absolutely awesome! I def I got an amazing truck and I couldn’t be happier!! They even filled my gas tank without asking! Mike was my salesman and he absolutely awesome! I definitely will be back someday. I recommend everyone to check them out More
by J_moe08
Employees Worked With
Mike
January 25, 2020
I came for an oil change and because I received an email that I was due for an 85,000 mile service, I asked for that service and I also asked for my brakes to be checked. At the last several oil changes my that I was due for an 85,000 mile service, I asked for that service and I also asked for my brakes to be checked. At the last several oil changes my brakes were not checked. The two persons at the desk both told me I didn’t need service until 90,000 miles. I showed my email about the 85,000 service from Tom Peck Ford but they said it meant oil change. I had the oil change which was fine but they did not check my brakes. I insisted they check my brakes even though the oil change was completed and car waiting for me to leave. They then took the car back and checked the brakes. I don’t think I should have to argue and insist for my brakes to be checked. I am now still receiving emails that my 85,000 service is overdue! I bought my car at this dealership and had every service, new tires, new brakes, everything has always been done here. More
by Long Time Customer
Employees Worked With
Quick Lane
January 21, 2020
Good Service Bought my escape there, always bring back to them. Friendly employees and good service. Only issue is if you need to wait for a part (over the weeken Bought my escape there, always bring back to them. Friendly employees and good service. Only issue is if you need to wait for a part (over the weekend) and need your car for work, you can't bring back in on Monday to have fixed. You need to make new appointment to bring in back, when next available day. If I left it there over weekend they would have fixed on Monday, but I had to bring back Wednesday. They consider it a new customer. More
by Mycar
Employees Worked With
Travis
January 14, 2020
Great deal on a used 2018 Ford Focus Got a GREAT deal on a used 2018 Ford Focus and an GREAT trade in for my 2012 Ford Focus. Other than some low tire pressure issues, I am totally satisf Got a GREAT deal on a used 2018 Ford Focus and an GREAT trade in for my 2012 Ford Focus. Other than some low tire pressure issues, I am totally satisfied. More
by rpyeoman
Employees Worked With
Gary Smith
January 04, 2020
Purchased a 2019 Ford Ranger Customer service was great! Only thing that could be improved upon would be the total amount of time that it takes from start to end of the whole proc Customer service was great! Only thing that could be improved upon would be the total amount of time that it takes from start to end of the whole process. More
by dmcameron77
Employees Worked With
Wes Baker, Rich Augustine
December 28, 2019
I am totally satisfied. Service was good and the sales team was excellent The information was thorough and precise. I was out of town and they worked with me to get the sale done team was excellent The information was thorough and precise. I was out of town and they worked with me to get the sale done More
by Me
Employees Worked With
November 30, 2019
The last two times I used Tom Pecks Quicklane for oil changes they were anything but quick. Almost 2 hours then next time almost 3 hours! Either they need more help, better management, or schedule servi changes they were anything but quick. Almost 2 hours then next time almost 3 hours! Either they need more help, better management, or schedule service and get rid of the sham they call quick lane. More
by Flyboy73
Employees Worked With
