Huntley Ford

We found a truck on the Huntley lot posted online. Drove over 4.5 hrs one way for that specific truck/package. During the process of finances the truck was sold out from under us. Great way to treat a poten over 4.5 hrs one way for that specific truck/package. During the process of finances the truck was sold out from under us. Great way to treat a potential customer. Poor customer service model. More

Joe Johnson was our salesman and he is wonderful. The staff there were all very friendly. No pressure to buy today. Great job guys keep up the good work. staff there were all very friendly. No pressure to buy today. Great job guys keep up the good work. More

Joe Johnson is the guy to see here got me into a fusion that I love and also got the payments I wanted Thanks again that I love and also got the payments I wanted Thanks again More

I had the best service I have ever had at any car dealer in my whole life. Felt no pressure to buy. Joe Johnson got me a great deal on a F-150 in my whole life. Felt no pressure to buy. Joe Johnson got me a great deal on a F-150 More

I schedule an appointment to see this 2019 Lincoln MKC online and Joe Johnson took care of me. He didn’t let me leave without making a Great deal. He provided Excellent customer service while I waited. He online and Joe Johnson took care of me. He didn’t let me leave without making a Great deal. He provided Excellent customer service while I waited. He checked on me periodically Providing updates while I waited on finance department considering it was a Saturday it was quite a wait. Joe provided coffee pop and snacks while I waited in finance. I love my vehicle and I Love Joe and Sayf Altarawneh. More

Went to Huntley Ford because I saw the low prices online. Bought an F-150 from Joe Johnson. Everyone at the dealership was great and got a fantastic deal will be sending customers your way. Thanks Huntley Fo Bought an F-150 from Joe Johnson. Everyone at the dealership was great and got a fantastic deal will be sending customers your way. Thanks Huntley Ford More

Abby at Huntley Ford was great to talk with. She was polite and was able to answer all of my questions! Thanks very much Abby! polite and was able to answer all of my questions! Thanks very much Abby! More

Joe Johnson was a pleasure to work with. We aren't ready to buy, but will definitely be headed back to Joe when we are to buy, but will definitely be headed back to Joe when we are More

Great Experience - Did not purchase a vehicle I drove 50 miles to visit this dealership as they had a specific vehicle I was looking for. I was greeted promptly and saw Joe, Sales Consultant almos I drove 50 miles to visit this dealership as they had a specific vehicle I was looking for. I was greeted promptly and saw Joe, Sales Consultant almost immediately. We went over a few options on both Used and New. He was very accommodating and made me feel comfortable. The car I was looking for was a loaner vehicle and was not on the lot. Joe helped me test drive a similar vehicle. Since the car I was looking for was not new, the sales manager was willing to find a similar one in the area. I did not purchase the vehicle yet as I am exploring my options with other dealerships. Overall very good experience. More

This dealership has very very poor service skills. From the moment I called my experience Was negative. I was inquiring about a specific vehicle and the sales representative Carina, had this attitude as if the moment I called my experience Was negative. I was inquiring about a specific vehicle and the sales representative Carina, had this attitude as if I were annoying her with my questions. Long story short they forced me into coming to the dealership and setting up an appointment Because they refused to do business over the phone. I am an emergency medical laboratory scientist that works with covid patients on a daily basis and am trying to have as little contact with people as possible for their safety and mine. I also live over 50 miles away but was told we can make a deal and must come in. I get there and the car was not ready to be shown, nobody is wearing a face mask and we must wait for them to find the vehicle and pull it around. why did I make an appointment? The sales associate Peter took a call in the middle of our appointment directly in front of us and told us to wait. We took the vehicle for a short drive to come back to the office where our sales rep Peter and another colleague were sitting back congregating In our office having us to wait some more. Lastly I ended up having to walk away over a $3000 difference and they lost over a $31,000 sale. We left and on the way home realized they didn’t give me back my debit card. I brought my experience to the sales manager about service And he responded with fursure” with a Smirk. That is completely unprofessional and unacceptable behavior from leadership. Do not work with this dealership . . More