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Huntley Ford
Huntley, IL
933 Reviews
At Huntley Ford our mission is simple. We are a family-owned dealership in Huntley, IL committed to providing VIP customer service and quality products at fair prices to all of our customers. Here we streamline every step of the car shopping experience to provide a great visit that puts you first.In fact, we proudly serve drivers from across Illinois, including West Dundee, Crystal Lake, Elgin, Barrington, and more. Whether you stop by our service department or our showroom, you can always expect to be treated like a VIP at Huntley Ford. Stop by and see us today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 933 reviews
January 30, 2020
Amazing!! The best car dealership I’ve ever dealt with!! I got an amazing truck and I couldn’t be happier!! They even filled my gas tank without asking! Mike was my salesman and he absolutely awesome! I def I got an amazing truck and I couldn’t be happier!! They even filled my gas tank without asking! Mike was my salesman and he absolutely awesome! I definitely will be back someday. I recommend everyone to check them out More
by J_moe08
Employees Worked With
Mike
January 25, 2020
I came for an oil change and because I received an email that I was due for an 85,000 mile service, I asked for that service and I also asked for my brakes to be checked. At the last several oil changes my that I was due for an 85,000 mile service, I asked for that service and I also asked for my brakes to be checked. At the last several oil changes my brakes were not checked. The two persons at the desk both told me I didn’t need service until 90,000 miles. I showed my email about the 85,000 service from Tom Peck Ford but they said it meant oil change. I had the oil change which was fine but they did not check my brakes. I insisted they check my brakes even though the oil change was completed and car waiting for me to leave. They then took the car back and checked the brakes. I don’t think I should have to argue and insist for my brakes to be checked. I am now still receiving emails that my 85,000 service is overdue! I bought my car at this dealership and had every service, new tires, new brakes, everything has always been done here. More
by Long Time Customer
Employees Worked With
Quick Lane
January 21, 2020
Good Service Bought my escape there, always bring back to them. Friendly employees and good service. Only issue is if you need to wait for a part (over the weeken Bought my escape there, always bring back to them. Friendly employees and good service. Only issue is if you need to wait for a part (over the weekend) and need your car for work, you can't bring back in on Monday to have fixed. You need to make new appointment to bring in back, when next available day. If I left it there over weekend they would have fixed on Monday, but I had to bring back Wednesday. They consider it a new customer. More
by Mycar
Employees Worked With
Travis
January 14, 2020
Great deal on a used 2018 Ford Focus Got a GREAT deal on a used 2018 Ford Focus and an GREAT trade in for my 2012 Ford Focus. Other than some low tire pressure issues, I am totally satisf Got a GREAT deal on a used 2018 Ford Focus and an GREAT trade in for my 2012 Ford Focus. Other than some low tire pressure issues, I am totally satisfied. More
by rpyeoman
Employees Worked With
Gary Smith
January 04, 2020
Purchased a 2019 Ford Ranger Customer service was great! Only thing that could be improved upon would be the total amount of time that it takes from start to end of the whole proc Customer service was great! Only thing that could be improved upon would be the total amount of time that it takes from start to end of the whole process. More
by dmcameron77
Employees Worked With
Wes Baker, Rich Augustine
December 28, 2019
I am totally satisfied. Service was good and the sales team was excellent The information was thorough and precise. I was out of town and they worked with me to get the sale done team was excellent The information was thorough and precise. I was out of town and they worked with me to get the sale done More
by Me
Employees Worked With
November 30, 2019
The last two times I used Tom Pecks Quicklane for oil changes they were anything but quick. Almost 2 hours then next time almost 3 hours! Either they need more help, better management, or schedule servi changes they were anything but quick. Almost 2 hours then next time almost 3 hours! Either they need more help, better management, or schedule service and get rid of the sham they call quick lane. More
by Flyboy73
Employees Worked With
November 27, 2019
Service Great, up front, kept me informed, worked with me on warranty issues. Got the job done. Always done on time. Clean competitive friendly work. Will b Great, up front, kept me informed, worked with me on warranty issues. Got the job done. Always done on time. Clean competitive friendly work. Will be back for next regular check up. More
by Jaolson2
Employees Worked With
Justin
November 12, 2019
Smooth Internet Transaction/Pick up The Tom Peck Team was polite and very responsive. The vehicle was as advertised and NO surprises. Very refreshing! Smooth transaction. Drove the truck The Tom Peck Team was polite and very responsive. The vehicle was as advertised and NO surprises. Very refreshing! Smooth transaction. Drove the truck home over 1,500 miles and runs like a top. More
by Raptor
Employees Worked With
Mariano, Corey, Rich Augisten, Bob Mels
October 12, 2019
Radiator leak Engine light and overheat lights went on while driving. Tom Peck Ford found a hole in the radiator from a manufacturing defect. Was repaired at no c Engine light and overheat lights went on while driving. Tom Peck Ford found a hole in the radiator from a manufacturing defect. Was repaired at no cost to me. Thank You More
by Greg
Employees Worked With
Service Desk
