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Huntley Ford

Huntley, IL

4.3
917 Reviews
At Huntley Ford our mission is simple. We are a family-owned dealership in Huntley, IL committed to providing VIP customer service and quality products at fair prices to all of our customers. Here we streamline every step of the car shopping experience to provide a great visit that puts you first.In fact, we proudly serve drivers from across Illinois, including West Dundee, Crystal Lake, Elgin, Barrington, and more. Whether you stop by our service department or our showroom, you can always expect to be treated like a VIP at Huntley Ford. Stop by and see us today!
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13900 Automall Dr

Huntley, IL

60142

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Showing 917 reviews

November 30, 2019

The last two times I used Tom Pecks Quicklane for oil changes they were anything but quick. Almost 2 hours then next time almost 3 hours! Either they need more help, better management, or schedule servi More

by Flyboy73
Recommend Dealer
No
Employees Worked With
Becky Barruss
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 27, 2019

Service Great, up front, kept me informed, worked with me on warranty issues. Got the job done. Always done on time. Clean competitive friendly work. Will b More

by Jaolson2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin
November 12, 2019

Smooth Internet Transaction/Pick up The Tom Peck Team was polite and very responsive. The vehicle was as advertised and NO surprises. Very refreshing! Smooth transaction. Drove the truck More

by Raptor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mariano, Corey, Rich Augisten, Bob Mels
October 12, 2019

Radiator leak Engine light and overheat lights went on while driving. Tom Peck Ford found a hole in the radiator from a manufacturing defect. Was repaired at no c More

by Greg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Desk
October 07, 2019

Regular Service This is the only place I have taken my car. Quick Lane treats its’ customers very well and only one time was it necessary to wait a little longer for More

by Chelsey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
All the Quick Lane employees
Oct 09, 2019 -

Huntley Ford responded

Chelsey, thank you for taking the time to notice those efforts and for leaving such an awesome review! We hope you continue to choose Tom Peck Ford of Huntley for all your vehicle needs! Take care!

September 17, 2019

Friendly I found this dealership to be very friendly, and relaxed. They advised me before performing repairs to my vehicle and we discussed cost and items be More

by JohnG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service dept.
Sep 19, 2019 -

Huntley Ford responded

We are happy we could make your experience a positive one! Thank you so much for choosing Tom Peck Ford of Huntley as your first choice for service!

September 04, 2019

Great and efficient experience I was shopping for a used F150 and noticed one on your website that I was interested in. I live an hour away so I also looked at the rest of your inv More

by sshrid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Searls, Roger Svab
Sep 11, 2019 -

Huntley Ford responded

Thank you for your kind words and congratulations on your new truck! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 14, 2019

great experience great service with quick lane service dept i have been using tom peck ford for over ten years for my car and truck frendly people thanks More

by SOLARFLARE54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Becky Barruss
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 10, 2019

Real good customer service I always have a good experience with quick lane. They always inform me on what my truck really needs not just to sell parts like other shops! I’m real More

by Hugof150
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve and Antonio
July 29, 2019

Awesome experience! Corey Denman was wonderful to work with. It’s been a long time since a bought a car and was sort of dreading it. But, Corey made it painless. Roger Sv More

by Geri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Denman, Roger Svab.
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