Huntley Ford

Well handshake deals and talks are out the window with these guys. The sales and I came to a price on a new vehicle, they knew up front I had my own financing but was letting them try to beat my own and these guys. The sales and I came to a price on a new vehicle, they knew up front I had my own financing but was letting them try to beat my own and APR. THEY couldn’t beat it so I was going to go with my own. They said they wanted $5k more now because I didn’t go with their higher rate and Downpayment. Why would I? My bank was better , never in our conversation was it was contingent on financing through them. The rates that came back with were double my rate. Watch for this dishonest dealership. Oh and they didn’t like I didn’t want any of their extras they offer… it was a new vehicle I WOULD have bought. Now I’ll go to a more honest place. More

Stay away. Does no honor prices they provide and when called out they are rude and hang up. Does no honor prices they provide and when called out they are rude and hang up. More

do NOT go to the dealership, it's a TRAP ! ! they advertise prices very lower, once you get there, it magically goes up 10k !!! how can they still be in business ? i reported them to BBB and wi ! they advertise prices very lower, once you get there, it magically goes up 10k !!! how can they still be in business ? i reported them to BBB and will check the state laws and also called ford in michigan and they said they will investigate their practices, it's a total scam, theft whatever you call it, i had to drive 4 hours because they would NOT tell me the final price but kept asking when are you coming over ! very unprofessional, wasted gas for nothing, you have been warned, i really wanna give this zero stars More

Luke Milisauskas is the worst salesman I've spoken to. I called from out of town inquiring about a truck they have with poor quality picture. I let him know I cannot come to the dealership as I am out of I called from out of town inquiring about a truck they have with poor quality picture. I let him know I cannot come to the dealership as I am out of town, his next question was "will I be buying today" like dude, pump your non brake having butt. Can I get better pictures and final figures and do some comparison? OMG, he's Atrocious......... If you get that guy, just say conflict of interest and find someone else or a different dealership. More

666***** DONT BUY OR SERVICE HERE*****666. This is a terrible dealership with a terrible staff of liars. This truly is the worst dealership I have ever attempted to work with. I offered their This is a terrible dealership with a terrible staff of liars. This truly is the worst dealership I have ever attempted to work with. I offered their sticker price plus taxes and fees at which point the salesman Zach gave me an out-the-door price I agreed to, each time calling me back to raise the price higher due to his incompetence. Abe the sales manager should be fired immediately. He’s tiny joke of a man who couldn’t even get on the phone to explain his tactics. Bait and switch was only exacerbated by condescending remarks and an arrogant sales manager who is an absolute joke named Abe. The owner and GM should be absolutely ashamed at how poorly their staff treat people. I was given 3 OTD prices and each time I agreed they moved the price higher. Abe was so gutless as expected he wouldn’t even get on the phone call to explain his actions. More

Very disappointing to deal with. I am shopping online for trucks. I'm a serious buyer who's willing and able to close a deal today. I found one I like at Huntley Ford so I called to I am shopping online for trucks. I'm a serious buyer who's willing and able to close a deal today. I found one I like at Huntley Ford so I called to get more information. They told me I had to come in to work the numbers. I am from out of state and told them we will need to work the numbers before I make a trip from out of state. They said that was against their policy. They said they didn't have the staff to negotiate over the phone or online. Doesn't make sense. It will take less time to work out a deal over the phone then in person. Lame tactic. More

I would go to another dealer fast, lies and deception are their strong points. Told they had a car there on the lot and drove 40 min to go see it. When I got there said it was out on a loaner, pure BS. Its a their strong points. Told they had a car there on the lot and drove 40 min to go see it. When I got there said it was out on a loaner, pure BS. Its a rare hard to find anywhere new suv. Then they said we found it in service but it was a different one. Then said we will bring it to you in the morning between 9 and noon. No show no call. Bait and switch hucksters. Not to mention the 2nd of the 3 calls there I was dealing with such a rude person she even hung up on me but in all fairness the other 2 were perfect and very nice. More

They do not call back, they hang up on you. They don't want to back up the sale or take the time to answer questions about the big expensive purchase. I will be reporting to BBB. They don't want to back up the sale or take the time to answer questions about the big expensive purchase. I will be reporting to BBB. More

Worst experience I have ever had. Avoid this dealership. They lie and change numbers. They had several erroneous fees, including $5k for a vehicle inspection. I said no and th Avoid this dealership. They lie and change numbers. They had several erroneous fees, including $5k for a vehicle inspection. I said no and they removed it but then showed on the final sheet a lower price for my trade in and said that is just because they removed other fees and adjusted the price of the trade in. They add unreasonable fees up front so they can remove them later to lower the trade in value. We settled on a price, I was shown their best financing option with 60 mo and a payment higher than I wanted. I showed them a preapproval letter from Chase with a much lower interest rate. They had a whole story how that would not apply to this car. After arguing for a while, I agreed to put $5k down to lower the payment and they included an extended warranty. They had to perform some work to the car so I went home and the car was delivered to me a couple days later. The delivery driver did not bring any paperwork. He called the salesman for me and they assured me it would be emailed over by the next day. A week later and repeated emails to the finance person got me no response. I ended up getting an email from the loan bank welcoming me and the terms of the loan were all wrong. The amount was $5k high, never applied my down payment and the term was 72 months. I finally found the finance manager and copied him on an email which got me a phone call back from the finance person. He justified what he did by saying if I pay half of the payment amount every 2 weeks the loan should be paid off in 60 months. This dealership should be avoided. More