Huntley Ford

very pleased with my purchase at Huntley Ford. It was a very busy Saturday, but our salesman did a great job keeping us up to speed on the process and made us feel like we were at home. Great expe It was a very busy Saturday, but our salesman did a great job keeping us up to speed on the process and made us feel like we were at home. Great experience More

Been in process of buying a car here, signed the paperwork and financing application, been waiting on my sales man to finish up the deal 2 hours later sales man came and told me they sold the car to paperwork and financing application, been waiting on my sales man to finish up the deal 2 hours later sales man came and told me they sold the car to someone else, after pulling my credit and adding a hard inquiry on credit report. More

Cancelled 2 moth service contract and lost $4700. I cancelled a service contract shortly after buying a used car from Huntley Ford.Had car for 2 months and cancelled maintenance contract. I did rec I cancelled a service contract shortly after buying a used car from Huntley Ford.Had car for 2 months and cancelled maintenance contract. I did receive $1800 refund shortly after the termination of the contract but was suprised and disappointed in the amount. I bought the car late Oct early Dec and started cancellation process early January. Basically 50 or 60 days on a 72 month contract For starters I told salesman I did not want a Maintainance contact several times but his reply was take the contact and drive car for a couple months until you are confident there is nothing wrong then cancel the contract. Actually seemed like a good idea so I caved and said ok. I also said I wanted to pay cash and was then offered a $1000 discount on price of car.my rationelization take the thousand and pay car off next week.That was my mistake. I lost $700 in first 2 pmts I had not financed a car in many many years but is still my mistake. I have called Huntley Ford over 6 times and left name, number and reason for call and asked for a return call. I did this over a 2 week period allowing days off, being busy etc. No return calls. Very unprofessional A$6500 , 60 month contract and receiving a $1800 for 2 months of coverage is ridiculous is outrageous. Bythe way I financed the $6500 total in purchase price. I planned on slight penalty but not to this extent. They insisted on a personal presence in signing the termination contract. I asked about a electronic signature but no deal. I live 150 miles from the dealer and was under Drs care for a health issue and that made the trip impossible for a couple weeks. I cannot afford a $5000 ripoff I did verify that the $6500 figure was in the financing. They could not tell me what the dealer did was that amount but it was sent to them. Thank You for hearing my tale of woe and listening to my complaint. I also apologize-for my typing I'm from the old school. Thanks Again, John Wheeler, 309 338 6606. More

Joe b did an excellent job on helping us trade our truck in and get a brand new f450. We would recommend him to anyone! in and get a brand new f450. We would recommend him to anyone! More

BUYER BEWARE! Horrible experience trying to buy a used vehicle. Showed up to see and drive a used vehicle advertised at $21.5k. Drove the vehicle and it was nice, Horrible experience trying to buy a used vehicle. Showed up to see and drive a used vehicle advertised at $21.5k. Drove the vehicle and it was nice, check engine light was on. Sat down and made a no haggle full price offer on the vehicle dependent on the check engine light issue being resolved. Salesperson came back with an otd price on the vehicle close to $30k. Price included over $5k of non negotiable add ons, at least $2800 of which was for reconditioning fees and inspection; WHICH HAD NOT BEEN DONE. not only were they not at all willing to negotiate on this item, they insisted that they advertised their vehicles at 10% lower than other competitors. The $2800 inspection and reconditioning had not been done, however, they were still advertising the vehicle at 21,500, without the option to even buy at that price unless it was completely as is with check engine lights not serviced. (check engine codes were EVAP, Mass Air, and something related to the body control module, yet dealer said it was no big deal and minor, 3 codes at least) Keep in mind they probably also took money off of the "fresh" trade in to the previous owner due to the check engine light issue. Absolutely horrible experience, wasted an entire evening and emotions, beyond pissed about this. To add insult to injury, the salesperson brought out his boss. Farheed or Farid or something, who condescendingly came out and told myself and my father that "thats how it is". "we advertise our vehicles 10% less thatn everyone else" (but require you to pay 12-13% over asking price before tax title license and doc). We have purchased every make model and price range of vehicles in the past 30 years all throughout Chicagoland, both myself and my father agreed that this was the worst impression we have had in any experience hands down. Not only did they lose out on this purchase, but also on the potential purchase of another $70k Audi on the lot. Wow. Thanks guys. I can only imagine the %25 markup on the Audi. More

BEST car buying experience I have ever had! !! Isaac was great, very helpful, friendly and went the extra mile to make sure the car was perfect. Tommy was also great, friendly and very helpful w !! Isaac was great, very helpful, friendly and went the extra mile to make sure the car was perfect. Tommy was also great, friendly and very helpful with explaining my car loan. I would HIGHLY recommend them!! Like More

Tom was very helpful in buying a used car and ordering a new one thanks Tom and Abe new one thanks Tom and Abe More

Nov. 21 I signed the contract and put $500 deposit for a Lincoln MKC. They don't let you see it on paper you just looked over on their screen. Then give yo 21 I signed the contract and put $500 deposit for a Lincoln MKC. They don't let you see it on paper you just looked over on their screen. Then give you a thumb drive, after 4 hrs. worn down by their sales and finance tactics. I'm a senior..At 8.00 I asked for my car key they hold on to it. I back out from buying it next morning. Until now they did not refun my $500 deposit. Many attemps calling them with no response from Derek Jordan finance guys. No return call from anyone there.They added so many fees you end up getting charge over $500 more. DON' T BUY Here More

One of the fastest car purchases I’ve ever had, Corey had me in and out in about an hour me in and out in about an hour More

Went in to buy a used pickup truck and we weee definitely apprehensive at first. Jon had an answer for every question we had. He gave us great service and was very patient with us. Great job ! apprehensive at first. Jon had an answer for every question we had. He gave us great service and was very patient with us. Great job ! More