Huntley Ford

Bought a new car from them in 2021. Worst car buying experience of my life. In a condense summary, charged me $9,999 more without telling me. They wrote up a fraudulent “bill of sale Worst car buying experience of my life. In a condense summary, charged me $9,999 more without telling me. They wrote up a fraudulent “bill of sale” with different agreed upon numbers and had SOMEONE else sign (not me, not my name) the bill of sale. This was reported to BBB and Attorney General of Illinois. Don’t waste your time, nothing happened. I won’t go into them not paying off my trade-in within a reasonable amount of time. Still mad! More

Great experience from start to finish. It was nice to all to a salesman who knows trucks and Corey never made me feel pressured It was nice to all to a salesman who knows trucks and Corey never made me feel pressured More

Very professional staff. I was looking for a vehicle for a long time and now the wait is over. Peter Pan was very helpful I was looking for a vehicle for a long time and now the wait is over. Peter Pan was very helpful More

Very cut and dry deal. Treated me very well. We negotiated for a little but at the end of it all I think we both got a fair deal and I’m a happy customer. I appreciate the Treated me very well. We negotiated for a little but at the end of it all I think we both got a fair deal and I’m a happy customer. I appreciate the transparency from the sales person. More

Everyone I worked with was polite and professional, Corey worked hard to get me into my new truck worked hard to get me into my new truck More

Spent a long time telling the salesman what I wanted in an F-450. He then convinced me that the truck I was looking at wasn't the one I should get and convinced me to buy a different model telling me it h an F-450. He then convinced me that the truck I was looking at wasn't the one I should get and convinced me to buy a different model telling me it had what I wanted. I purchased the new truck instead of the used one I originally wanted. We closed the deal after hours on a Saturday. When I went out to leave in the new truck my wife and I realized it didn't appear to have the FX4 package we needed and wanted. When we got home I pulled the sticker off of the internet as I didn't get one from the dealership. I realized then that there were other features that I needed and wanted that weren't on it. The salesman knew I wanted these features. I brought the truck back before they opened on the following Monday and was told they would not take the truck back but would take it on trade for the used model I originally wanted if I gave them another $5,000.00. This is the reason I don't trust car salesman. They had no interest in making this right or fixing their mistake. I will never buy anything from them again. They are only interested in making a profit and not interested in customer satisfaction. More

Definitely a used car bait-and-switch high-pressure sales shop. They claim the advertised price is a finance price, and you didn't read the fine print. But there is no fine print anywhere on the website the shop. They claim the advertised price is a finance price, and you didn't read the fine print. But there is no fine print anywhere on the website they advertise the prices, just in some paperwork hidden in some drawer at the dealership somewhere. Expect to pay $6k more. They keep trying to sell a conditioning package which is overpriced and unnecessary, and sell after-market warranties that are double the average you'd had you simply purchased a Carfax warranty yourself. And you want a warranty from this place, because it appears their standards of what they sell on their lot is low. They don't return emails, they don't return calls, if you catch one, expect a promise to look into it, with no response. No one takes ownership of the consumer experience overall, they are only interested in baiting you with a shiny used car, then taking you to the town on the terms of the deal. Once the deal is done, good luck. You expect they make a profit, but not to scam people. You also agree to mediation and granting away your rights to sue in court (for good reason on their end) when signing the paperwork. Also, the paperwork is all done on abbreviated tablet screen without the full terms of the paperwork made available until after you complete the transaction. If you get a hunch they are being dishonest, immediately walk away from the transaction - your instinct is correct. Remember, unless it is a signed legal document, it means nothing - no handshake or verbal agreement means anything. I can't believe this dealership is operating like a used corner lot from the mid-80s, but hopefully they will change their ways as more people get wind. New ownership or not, it is the same crooked place. I'd blame the sales people, but let's be honest, the culture and what is accepted comes from the general manager and the owners: Mr. Abe Kittaneh, Sales Director Yevgeniy Khayenko, Manager More

Reed the reviews before I went to Huntley Ford but wanted to see for myself. Went in on a used Ford F-150. Test drive the vehicle and I dealt with Jon. All extra items are optional and was not pressured to b to see for myself. Went in on a used Ford F-150. Test drive the vehicle and I dealt with Jon. All extra items are optional and was not pressured to buy anything. So I left with a great deal on a used F150. More

Huntley sucks! This joint is truly a bait and switch operation. I regret not reading the reviews before contacting Huntley. They will not honor the advertised price This joint is truly a bait and switch operation. I regret not reading the reviews before contacting Huntley. They will not honor the advertised price. They jack the price, in my case around 4k, with a ridiculous extra I think they called, an NIF. When asked what the NIF was, they replied, now get this, marketing. They will then scrub the NIF cost from the paper work and just add it to the price of the car. Abe, the so called manager, is an arrogant liar. Joe B, the salesman is rude and just as dishonest. I'll be filing a complaint with the Ford Motor Co.. More

Worse dealership ever. Please don’t waste your hard earned dollars here.Their only motto is ‘deceit’ and everyone practices it to the core. Vehicles are of terrible quality Please don’t waste your hard earned dollars here.Their only motto is ‘deceit’ and everyone practices it to the core. Vehicles are of terrible quality, could also pose safety risks. They don’t do any inspection before selling but will try to add thousands of dollars to ‘recondition’ fees. Even worse used car salesmen from other places would be shamed with the practices employed at this place. They won’t even acknowledge that they sold you a bad vehicle . I wonder how these people actually sleep peacefully at night after constantly cheating during the day. More