Huntley Ford
Huntley, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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The mobile service option at Huntley Ford is super convenient. I had a recall on my vehicle that needed to be done, and also needed an oil change. Libby set up the appointment for me, and Ed came to m convenient. I had a recall on my vehicle that needed to be done, and also needed an oil change. Libby set up the appointment for me, and Ed came to my job while I worked and took care of both. Great service! More
I recently took my car to the Quicklane at Huntley Ford and worked with Galen. He helped with my 50K mile service. My car is happy now! Thanks Galen! and worked with Galen. He helped with my 50K mile service. My car is happy now! Thanks Galen! More
Went to Huntley Ford recently for some work on my car. Brandon was great. Greeted me at my car, communicated throughout the process and had my car back to me by the end of the day. Very satisfied with the Brandon was great. Greeted me at my car, communicated throughout the process and had my car back to me by the end of the day. Very satisfied with the service provided. More
Very happy with the Rudy at Huntley Ford. He was super friendly and kept me updated on what was happening with my car. It took a little longer to fix than expected due to back ordered parts, He was super friendly and kept me updated on what was happening with my car. It took a little longer to fix than expected due to back ordered parts, but Rudy did great in keeping me updated. Thanks Rudy. More
Love taking my car to Huntley Ford. They are always very friendly and don't rip you off. Now they have the convenience of mobile service, which really helps me with my schedule. Highly They are always very friendly and don't rip you off. Now they have the convenience of mobile service, which really helps me with my schedule. Highly recommend the service department there. More
Go see Adam in the service department. Took very good care of me and my car. Was very professional and not pushy, took care of what needed to be taken care of in a timely manner. Thank you Took very good care of me and my car. Was very professional and not pushy, took care of what needed to be taken care of in a timely manner. Thank you Adam! More
Well I’m not impressed! Not with the dealership the people answering the phones the management finance and kinda the truck we bought! We came on a dark raining night, totall Not with the dealership the people answering the phones the management finance and kinda the truck we bought! We came on a dark raining night, totally our fault but thought we could have brought the truck in a service bay to check it out as many other dealers have done for us. Not the case here, there was a lot of fast talking and misleading. We were there forever after driving over 1 1/2 hours only to bring the truck home and find out that there was a scratch on the rear wheel well fender ferring, no owners manual in English at least, and the brakes are making noise. We have driven the truck maybe 6 times since getting it. When I told the salesman he said his manager won’t fix it and the truck is a “as is sale”. Apparently the brakes were inspected and passed inspection, and was told just to download the manual on the truck screen to read it or find anything out! None of this is ok especially not after spending $69000 on a truck! I know our fault once again! We will never buy a vehicle there e er again and I will make sure to spread the news about this dealership and their poor customer service/satisfaction to every single person I can!!!!! Horrible customer treatment, even if you go there you will be ignored by all the salesman standing around only to be the asked rudely if you have an appointment because they clearly can’t be bothered. That should have been our first sign to leave. And don’t call either cause you will also be talked to as though you are interrupting their breaks. More
Great customer service. They have a great service department. Would highly recommend them. Easy to manage appointments and text updates on progress. They have a great service department. Would highly recommend them. Easy to manage appointments and text updates on progress. More
I had a service appointment with Isabella, and she was great. Got my car all fixed up, communicated with me regarding price and how long it would take. She is very friendly and knowledgeable. Thank you! great. Got my car all fixed up, communicated with me regarding price and how long it would take. She is very friendly and knowledgeable. Thank you! More