Huntington Jeep Chrysler Dodge Ram East

This dealer has the worst service center. First, I brought my RAM 1500 in for a warranty repair back in 2022. It took them three attempts, and after they jerked me around and promised me a lo First, I brought my RAM 1500 in for a warranty repair back in 2022. It took them three attempts, and after they jerked me around and promised me a loaner car, they reneged and said "you didn't buy the car here". So I go to pick up the truck so I can bring elsewhere and it has three deep gashes scratched into the sid. "so sorry sir, theres nothing to indicate we did that..." which was total xx.... Now I go to do an oil change on my wife's jeep (that we did buy there) and I find the oil pan drain bolt is stripped...Anyone want to guess who did the last oil change before that? I'm going back to Town and Country CDJR because even though it's 25 miles away, they've never screwed me like this. More

Tom service manager was polite and helpful to my needs. Thank you Carlos mechanic. Will return to further needs . Thank you Carlos mechanic. Will return to further needs . More

Just purchased a used car from this dealership and will never purchase from them again. They did nothing but give us the run around. Everything they promised was all lies. A month later we heard grinding p never purchase from them again. They did nothing but give us the run around. Everything they promised was all lies. A month later we heard grinding problems in the breaks. Called back the salesman Pete and he said he was going to make an appointment to get us serviced.we show up he never made the appointment! Talked to Bob Kravitz at Huntington dealership he promised to get back to us and was going to have them pick up our truck and bring us a loaner car. No call or anything. That us not the first time they did not return our phone calls. We had to chase them down to get the purchase completed also. Tells you everything you want to hear and then never returns your calls. If you don't want to get the run around to purchase a car, I highly recommend you shop elsewhere! Very poor customer service and treat you as just a number!!! More

Bob Kravetz (mgr.) and Keith (salesman) shouldn’t be in sales. First Keith lies about almost everything from lease disposition fee to how dealership would handle my remaining pymts. My fault was not gettin sales. First Keith lies about almost everything from lease disposition fee to how dealership would handle my remaining pymts. My fault was not getting it all in writing but was assured numerous times there wasn’t going to be any issues. Found out weeks via via letters in mail that nothing Keith said was true. Called Keith first about it, started stumbling his words, made excuses it had to be miscommunication and never called back. Then called Bob and he also stated would look into it and this clown 🤡 never called back either. Lesson here is get whatever these clowns tell u in writing otherwise it’s FALSE. Stay away from this dealership. More

Poor service, Poor communication and Follow through Can't fix the car. I had to continue to call them. Junior service people. Seem apathetic and won't do the Right thing, its all about them Billing Lab Can't fix the car. I had to continue to call them. Junior service people. Seem apathetic and won't do the Right thing, its all about them Billing Labor hours. Would Not ever buy a car from this dealership again! More

Great Service Have brought my car that was bought at Security and harable . Changed to Commack with my 2 Dodge Darts of 2015 could not be better or polite and Pros. Have brought my car that was bought at Security and harable . Changed to Commack with my 2 Dodge Darts of 2015 could not be better or polite and Pros.have had both cars worked on as well as a replacement for a Lemon at Security,They helped and Security did not. I trust them to take care of them both More

Service manager rude and physical DO NOT BRING YOUR VEHICLE TO THE COMMACK SERVICE DEPARTMENT. Bought brand new promaster from them. 12k miles later i need a sensor. Completely normal. DO NOT BRING YOUR VEHICLE TO THE COMMACK SERVICE DEPARTMENT. Bought brand new promaster from them. 12k miles later i need a sensor. Completely normal. Whats not normal is the way i was treated and spoken to by the service manager. This guy is a complete idiot. Told me i wish i made his salary n refused to service my truck that has an extended warranty. Told me he hopes i hit a jeep on my way out (one of their new cars on the lot). He got physical and tried to force himself into my vehicle. Went over to the other service department in huntington NIGHT AND DAY. HEAVEN AND xxxx. John the manager couldnt have been more helpful. Until this manager is removed from commack, me and my business associates will have our 19 promasters serviced at a different dealer in the future More

Great Experience, absolutely recommend Dave Daniels was very pleasant to work with and made the whole process very easy. Got a great deal on a Jeep Patriot. Absolutely recommend Dave Daniel Dave Daniels was very pleasant to work with and made the whole process very easy. Got a great deal on a Jeep Patriot. Absolutely recommend Dave Daniels and Huntington Jeep Chrysler Dodge Ram East! More

Great Service This dealer Service department is the Best. Amber Bonilla and the manager Aaron Hoffman go far beyond the norm to help how ever they can. I find tha This dealer Service department is the Best. Amber Bonilla and the manager Aaron Hoffman go far beyond the norm to help how ever they can. I find that this Dealer Service Department costs me less that any local repair shop because they charge for a fair and honest amount of time, which is less time then a standard Book Rate that garages charge. The service is first rate. Aaron is an incredible resource for any Jeep and Dodge RAM questions. More

NewYork State Inspection I'm a 20 year customer of Huntington Jeep. I have leased and serviced many Jeeps here st Huntington Jeep throughout the years. I even bought a Hyunda I'm a 20 year customer of Huntington Jeep. I have leased and serviced many Jeeps here st Huntington Jeep throughout the years. I even bought a Hyundai Elantra for my son at Huntington Jeep. I bought my 2012 Jeep Liberty here this year. It only has approx. 22,000 miles on it. The mechanic refused to pass my for Jeep Liberty for a New York State Inspection. He said the reason was that my right rear tire tread was worn. He said the cost would be $182.00 to install a new tire. Since the tire looked fine to me I told the Service Manager I'm taking my care to my mechanic. My mechanic said the tire is fine and passed my Jeep Liberty with flying colors!! This is how Huntington Jeep treats 20 year customers!!! This was the last time I will ever have my Jeep Liberty serviced at Huntington Jeep!! More