Huntington Beach Mazda - Service Center
Huntington Beach, CA
513 Reviews of Huntington Beach Mazda - Service Center
Just purchased a car recently and was getting a wash during weekend. During the wash we had an issue with the wipers. On Monday we brought in the car and they had it fixed within 5 min. Fredy was alrea during weekend. During the wash we had an issue with the wipers. On Monday we brought in the car and they had it fixed within 5 min. Fredy was already expecting me and everything was excellent. We are extremely happy with the service so far. More
Chris Mendoza deserves 10 stars. Without his knowledge I wouldn’t have known I had a warranty on my car. I live in Tustin, but I will make the trip to Huntington Beach for my car from now on. Very impressed wouldn’t have known I had a warranty on my car. I live in Tustin, but I will make the trip to Huntington Beach for my car from now on. Very impressed and relieved! Thank you so much, forever grateful! More
had amazing service working with Fredy! Super respectful and knowledgeable on the situation of my car. Thank you fredy for getting me taken care of!! and knowledgeable on the situation of my car. Thank you fredy for getting me taken care of!! More
Fernando was so helpful, efficient, and knowledgeable about my case before I came in, and so was ready to help me in any way. Ed , the mechanic, was also extremely helpful in finding out the problem my c about my case before I came in, and so was ready to help me in any way. Ed , the mechanic, was also extremely helpful in finding out the problem my car had. It was easy to see the skills he has. Between the two of them, my experience at HB Mazda was so prositive, and I thank them both so much. More
Great service! Excellent communication. Easy to work with. Quick appointment scheduling and ease of availability. Representative was knowledgeable and courteous. Car was serviced, washed and returne with. Quick appointment scheduling and ease of availability. Representative was knowledgeable and courteous. Car was serviced, washed and returned promptly. More
I received an excellent service from Mazda in Huntington Beach. Chris Mendoza took care of me, providing an outstanding attention to details about the type of service I requested. The shop processed Beach. Chris Mendoza took care of me, providing an outstanding attention to details about the type of service I requested. The shop processed and installed the permanent Air Bag Inflator, Recall # 1317- F for passenger seat. Beside, Chris provided me with an estimate cost for some maintenance items that need to be done in the future, as per my request. The car was ready to go at the expected promised time. More
Great service. Love bringing my car here as the staff is very helpful and always smiling. My car is well taken car of and the prices are reasonable. Really recommend hunting beach mazda very helpful and always smiling. My car is well taken car of and the prices are reasonable. Really recommend hunting beach mazda More
Fredy was assigned to help fix my car and had it done very quickly. He kept me informed during the process and provided great customer service! very quickly. He kept me informed during the process and provided great customer service! More
My review is for the service center. the great game of waiting. i purchases a certified used mazda cx-9 in september 2019. brought car into the service center in feb 2020 for my first the great game of waiting. i purchases a certified used mazda cx-9 in september 2019. brought car into the service center in feb 2020 for my first maintenance. When you walk in, you wait.... and wait. once i got a service advisor, i explained there was an issue with the drivers side seat motor. he said he would investigate and call back in a couple hours. here i am again... waiting. 5 HOURS later that call to tell me the motor is defective. i already knew that. they said they needed to order the part (original dropoff day was thursday) i came by to pick up the courtesy car. i was super thankful they let us use a car while we waited 4 days for the part. well 4 days turned into 6. part came the next Wednesday. and they didnt fix my car til friday. i let them know i was going to be out of town so i needed it thursday. since it wasnt done, i came by the next monday when i got back into town to pickup the car. my car had been in the shop for 1 week and 3 days. pickup was ok. but when i got home, the battery died. so here i am ... waiting... for someone to come jump my car. keeping a car for over a week, they should have charged the battery. or at least checked when i left the shop??? i am overall disappointed with their service department. i would love for someone to change my mind on this. More
Broken windshield wipers from carwash After leaving the carwash with my wipers tweaked and broken, I drove to the dealer unannounced to see if they could be fixed. Fredy Campos came out, After leaving the carwash with my wipers tweaked and broken, I drove to the dealer unannounced to see if they could be fixed. Fredy Campos came out, fixed them and replaced my blades for me. It was such a relief. I was anticipating an all-day ordeal and an expensive fix. Fredy has been my service man before, and he has always been wonderful. I am so impressed with the Mazda dealership on every level. And, I love my Mazda! Best car ever! More