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Huntington Beach Mazda - Service Center
Huntington Beach, CA
513 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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513 Reviews of Huntington Beach Mazda - Service Center
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December 03, 2021
Chris made my experience quick and easy! He was very knowledgeable and provided excellent service. Will highly recommend this location! knowledgeable and provided excellent service. Will highly recommend this location! More
by Brenda
Employees Worked With
November 27, 2021
Chris provided great service - he went above and beyond, as did the service team by assisting with my bumper. My local dealership closed down recently so I went here for service. The service was exceptional as did the service team by assisting with my bumper. My local dealership closed down recently so I went here for service. The service was exceptional and the free wash was much better than I am used to. I would return here in the future and recommend it to anyone. A+ More
by afern
Employees Worked With
November 27, 2021
Excellent customer service. Fast and efficient, they provide you a video via text of the service provided. I’m truly impressed. Appointments are easily obtainable online. provide you a video via text of the service provided. I’m truly impressed. Appointments are easily obtainable online. More
by Shoppingisahobby
Employees Worked With
November 23, 2021
I always receive excellent customer service here. I’m able to speak to a live person when I call. The service coordinators are knowledgeable and professional. The mechanics are thorough and honest. I h able to speak to a live person when I call. The service coordinators are knowledgeable and professional. The mechanics are thorough and honest. I highly recommend them. More
by saintanthony
Employees Worked With
November 23, 2021
David Hernandez was professional, polite, and knowledgeable. He made recommendations, but didn’t oversell. What more could you want? knowledgeable. He made recommendations, but didn’t oversell. What more could you want? More
by Brighthawkjc
Employees Worked With
November 21, 2021
I've had some excellent Service Managers at John Patterson's Huntington Beach Mazda since they opened, but none of them have been as good as Daniel Bruce. He is always Upbeat, Professional and Thor Patterson's Huntington Beach Mazda since they opened, but none of them have been as good as Daniel Bruce. He is always Upbeat, Professional and Thorough, and I know when I take my car there for service, he'll work with my schedule, and things will be done, and done right, the first time. Whether I'm waiting for it or leaving the car, if anything unforeseen arises during maintenance, he contacts me immediately and clearly explains what I need to know in order to make an informed decision. He never tries to "sell" me anything, but he always emphasizes what might be in my best, long-term interests. He knows I love my Mazdas, and plan to drive them until the "wheels fall off". Results have been exemplary, and I take his word as Gospel on Mazda Service. Huntington Beach Mazda's Service Department has kept my last three Mazdas running like tops. They've logged over 370K miles, 240K miles and 45K miles of reliable service respectively, and I credit a large part of that to Daniel Bruce. Daniel's the kind of guy you're glad to see at the Service Counter, because you know he cares about you, makes things right and gets you back on the road as quickly as possible. He goes out of the way for you, as a true friend would, and I can hardly wait to see him again at my next routine maintenance. I always look forward to hearing him say "It's a beautiful day at Huntington Beach Mazda, how can I help you?" on the phone. Makes my day! More
by Larry K
Employees Worked With
November 20, 2021
Amazing customer service from Fernando and Ed friendliest people you will ever meet. Will definitely recommend and come back. The service was unmatched from any other dealership I've ever gone to. Ed did an people you will ever meet. Will definitely recommend and come back. The service was unmatched from any other dealership I've ever gone to. Ed did an outstanding job on my car going above and beyond to make sure my car got the best care. Fernando was extra helpful in keeping me updated on the status of my car while Ed provided a video of what was done to my car, and I can not be anymore satisfied. More
by msala018
November 18, 2021
Employees were helpful and kept me up to date on the progress. The waiting area was clean and comfortable. The turn around time was super fast. <1hr progress. The waiting area was clean and comfortable. The turn around time was super fast. <1hr More
by nantogo
November 17, 2021
This dealership never disappoints. Excellent customer service, very accommodating and friendly. Ive been coming here for 3.5 years. The maintenance department is like a big warm family— they take time to service, very accommodating and friendly. Ive been coming here for 3.5 years. The maintenance department is like a big warm family— they take time to explain and even show you videos of your car to make sure you understand. This business has integrity! More
by steelechoosejoy
November 13, 2021
Good service, very good waiting place. I came out of HB Good service, very good waiting place. I came out of HB mazda like a new car after the first maintenance Good service, very good waiting place. I came out of HB mazda like a new car after the first maintenance More
by Binh Tran
Employees Worked With
