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Huntington Beach Mazda - Service Center

Huntington Beach, CA

4.8
513 Reviews

513 Reviews of Huntington Beach Mazda - Service Center

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January 22, 2022

Quick service, will come again for future repairs! Fernando was a great service writer, kept me up to date throughout the whole repair job! More

by ramirojr.gaytan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 20, 2022

I always prefer to drive farther to this dealership where I feel at home and well taken care of. More

by Lorren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Bruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fernando Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 18, 2022

Always friendly, professional, and honest. I have purchased two cars from HB Mazda and have always been happy with this dealership. More

by Bev Walters
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Bruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 18, 2022

Great and fast service great customer service waiting are very clean video of service very helpful More

by Guille
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2022 -

Huntington Beach Mazda responded

Guille, Thank you for the opportunity to serve you. It was our pleasure!

January 13, 2022

Had to take care of my key fob, got a car wash, enjoyed watching a little TV while waiting. Just a great place!!!!!!!!! More

by Harry Pieczenik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2022 -

Huntington Beach Mazda responded

Harry Pieczenik, ...and you're a great client!! Thank you Harry. We look forward to seeing you next time!

January 08, 2022

Great customer service, speedy turnover and a comfortable environment. Would recommend to friends and family. More

by sm123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 07, 2022

The service tech was very friendly and answered all my questions. They were ready for me at my appointment time and were done when they said. Very happy. More

by Kathiemetz
Recommend Dealer
Yes
Employees Worked With
Chris Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 05, 2022

The Sales Dept is slightly better than most.In my The Sales Dept is slightly better than most. In my opinion, the Service Dept. is a rip off. More

by Engineer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Fernando Gonzalez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2022 -

Huntington Beach Mazda responded

Engineer, Thank you for your feedback. We are sorry to hear you have a negative impression of our Service Department. Our General Manager, Luis Torres, is asking if you could contact him, so he can go over the charges with you? He can be contacted at 714-848-7739 or via email at ltorres@ocmazda.com. We look forward to hearing from you. Lynda Nelson, Customer Service

January 03, 2022

Chris was so very helpful! Because of his service I will be a long time Huntington Beach Mazda customer! Thank you Chris More

by Britthoffman10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 30, 2021

Daniel is the best! He's very honest and helpful. He's always professional Daniel has been my service advisor for a long time. More

by srpeno33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Bruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2021 -

Huntington Beach Mazda responded

srpeno33, Thank you for the opportunity to serve you. It was our pleasure!

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