Huntington Beach Hyundai

There are no words to describe how this place does business. I came into buy a car at their advertised price, and was told by the salesperson after the $6k in adds that that’s the way business is don business. I came into buy a car at their advertised price, and was told by the salesperson after the $6k in adds that that’s the way business is done nowadays for them to make money. I even took 2 of the adds as a compromise at a negotiated price, said we had a deal and then asked me about financing. I told him I was paying cash, then he said deal is no longer valid. C’mon guys, you should be ashamed of yourselves. I can’t believe I was willing to even pay $2k over the advertised price on the web to then have you decline my business because you had hoped to rip me off in financing. Can someone just please shut you all down for good? This is real bad here people, I know you gotta make a living but how do you all live with yourselves and call yourselves a “Dealership”. I implore you all to not waste any time here and go elsewhere. The GM is not making changes here, it’s been happening for years so don’t let his responses fool you, it’s all a lie. Please shut down and spare us the hassle. More

The dealer advertised a price then tacked on $10,000 of extras! Such as $500 for Nitrogen In tires that tire shops add for $10 per tire..other adds were rediculous too..I considered it bait and switch and extras! Such as $500 for Nitrogen In tires that tire shops add for $10 per tire..other adds were rediculous too..I considered it bait and switch and would not do business with them! More

I wish I would have read the reviews, boy was that a mistake. Yes, dealer markup was 6000 added to 15,500 dollar car. By day 3 the car would not start, I proceeded to call AAA , they jumped my 2016 cert mistake. Yes, dealer markup was 6000 added to 15,500 dollar car. By day 3 the car would not start, I proceeded to call AAA , they jumped my 2016 certified vehicle. I drove an hour back to the dealership, where they let me know they would install a new battery. We left the car and picked it up 2 days later, more than enough time to order a new battery and get the car detailed, like promised. We'll, no the car was not detailed and when I took the car to a mini cooper dealership they let me know after a full diagnostic that not only does the car have 3000 dollars in repairs but yes you guessed it it also needed a a battery. I warn you, do not buy from this dealership, their cars are not trustworthy and either is their word. More

Before going to a dealership I always check their reviews. Some of the reviews of this dealership were good, except the ones about the added mark ups. I went to check out a vehicle that was listed fo reviews. Some of the reviews of this dealership were good, except the ones about the added mark ups. I went to check out a vehicle that was listed for $6990, as soon as I sat down to discuss the numbers, the numbers went up. After all the mark ups the true sales price was almost $12,000. One of the mark ups was starch for the seats for $900. I told the salesman I could buy a can for $10. I doubted that they applied starch to the seats because they were leather. There manner of operation is very unethical and unprofessional, to put it nicely. The dealership is rather small, so sales are probably low, so they dip into the customers pockets to cover their overhead expenses. In spite of my terrible experience at this dealership, I still recommend it to people with no backbone that are welling to give away their hard earned money, that don't mind getting robbed. Don't waste your time and gas driving to this den of crooks. More

I made an appointment for Saturday June 13th at 10 am for a recall they told it would take 2 hours and did not want to provide a rental car at this time. They said I can contact them by text message. I hadn' a recall they told it would take 2 hours and did not want to provide a rental car at this time. They said I can contact them by text message. I hadn't heard from them so I send a text message at 3.15 pm; no answer i figure he must be with a client. I called him at 4.15 no answer I got connected to receptionist who transferred me to Debbie (possible store manager) who told me to call back on monday morning. I asked her how am I suppose to get around and go to work. She responded with take an uber. I asked her if they are going to pay for me taking an uber to get around all weekend and drive to work 80 miles round trip. She responded with no. Worse service possible! They could have at lest called me that the car wouldn't be ready and provided me with a rental car which would be the cost of HYundai corporation and not the dealer since it was for a recall. My recall notification even state that they will provide a rental car. Now it is Saturday night and there is no place to get a rental car (at my cost). My advice do not use this service department ever. More